Lexus Reviews: Is It Legit?

Lexus
Lexus
Lexus, a Division of Toyota Motor Sales, U.S.A., Inc.

Customer Experience

Positive experience45.8% of reviews
Neutral12.4% of reviews
Negative experience41.7% of reviews

~ Based on 1,939 written reviews from the US App Store.

What users say about Lexus

Is Lexus Safe?

Lexus appears safe based on user ratings. AppsHunter Safety Score for Lexus is 98/100.

This assessment is based on 329,372 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 329,372 App Store ratings for Lexus.

Is Lexus Legit?

Lexus appears to be a legitimate app. AppsHunter Legitimacy Score for Lexus is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fun and easy

Good to use and always available

Great SUV

It’s awesome!!!

Crashes

The latest app update is crashing every time I go to open it… Therefore the app is not very helpful. Hopefully the developers can fix the issue and send out a new update soon.

Great car

Doesn’t hold an electric charge long though

Very limited functionality

It does the job, but for the longest time i havent been able to download the digital key, it keeps saying to make sure bluetooth and internet is on (which they are). Also, i cant change to Celcius on the temperature. Finally, i would like the ability to have more control on the settings when remote starting (like A/C and air flow control)
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Good but can’t get digital key to work

Impossible to get digital key to work. Everything else works though

There are no more detailed features—things like turning the air conditioning on or off, or opening a

There are no more detailed features—things like turning the air conditioning on or off, or opening and closing the windows—it’s all very basic, which isn’t great.

Wish it was free

I wish it was free after the 3 year trial period. After all paid close to 60k for the vehicle.

Great Lexus app

This has saved me trips back to the garage to lock up or close window.

Love it!!

This app is excellent. I don’t know how I went without it, but I’ll never go without it again.

Good - Needs Improvement

This app is good. There are many things that you can find from your dashboard. I would highly recommend that Lexus installs more updates. Sometimes the map is not always as correct when trying to locate your vehicle. There are also times where certain commands do not function well from the app. With more updates that can provide real time solutions, I believe it will be even greater than what it currently is.
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Connectivity with older models ,19

I enjoy the app and the features I’m left with but I miss being able to look for a location on it and having it show up in the car

Completely broken: App won’t let me click sign in

Completely broken: App won’t let me click sign in

Big Promise, Disappointing Reality

$100k car. $3.99 app. Unreliable. Slow status updates. False alarms. Only one primary driver — no one else gets alerts. Hot garbage.

Remote-start option.

After three years of owning my 2023 Lexus suddenly now I have to pay $16.04 a month to be able to remote start my Vehicle with my iPhone. I spent $60,000 on this Lexus and I don’t appreciate this new fee even if it was in the contract, it’s absurd.
I also read Toyota is doing the same thing to their loyal customers. I’ve owned a Lexus since 1991 the LS400.
I may not buy another one now. I have the money it’s just the principal. 🤔
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This Vehicle is Audacious

I Can’t Quit Smiling

This vehicle makes me happy and it does stuff I never thought a car could do — technologically. Thank you Lexus for putting joy into my life. Who says spending money, especially with Lexus, can’t buy happiness. I really does buy happiness, joy and peace of mind. Thank you Lexus corporation for making outstanding products.
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Relaxing

Best experience and worth of buying it .

Convenient

I enjoy being able to use the app from my phone

Location

It doesn’t seem like the vehicle is tracked while it’s moving, only while it’s parked, which is unfortunate

2026 Lexus ES350e

The worst app ever. Can’t even lock. Keep getting error. Didn’t show how much it’s charging live. So many things to improve