Lexus User Reviews

Lexus
Lexus
Lexus, a Division of Toyota Motor Sales, U.S.A., Inc.

Customer Experience

Positive experience42.9% of reviews
Neutral12.7% of reviews
Negative experience44.4% of reviews

~ Based on 1,629 written reviews from the US App Store.

What users say

Is Lexus Safe?

Lexus appears safe based on user ratings. AppsHunter Safety Score for Lexus is 97/100.

This assessment is based on 279,848 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 201,221 App Store ratings for Lexus.

Is Lexus Legit?

Lexus appears to be a legitimate app. AppsHunter Legitimacy Score for Lexus is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lexus App

It is so nice to have this App as a reminder to lock my car. I thought it was locked with the key.

Bedroom bully

Need to let the windows roll up and down from the app

Best year ever made

I’ve had 3 and this is the best year ever

VPN

Doesn’t work with nord vpn other than that im satisfied with app

Love

I love Lexus !

Feels like a joke

What a terrible app and design. Slow to load and connect. We have a hybrid LX and the lack of basic features support is astounding. Can’t heat/cool using just battery or without starting the truck. Can’t start the vehicle if it’s unlocked. Can’t lock if it’s running (dog mode??). No trip data, no location tracking, no remote disabling, valet mode, or speed control. It literally is good for on/off only. A kid with Claude could build a better functioning app in 2 hours. What an embarrassment.
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Great App

Not perfect but close, and Better than my wife’s Mercedes app.

AC controller

I think I should be able to control my A/C and my car also stays on when I start it from the app instead of shutting off when I unlock it out get inside

RX350

The best vehicle we’ve ever owned. Treated extremely well at Tony Graham Lexus. We’ll buy another Lexus when needed. The ride and luxury in the vehicle is amazing.

Unable to sign in?

The app WAS useful but for some reason I’m now unable to sign in through the app. When I press “Sign In” the screen fades away for a second and comes back to the same menu. When I try to use FaceID it gives a message saying “There was a problem with sign in. Please try again later. We apologize for any inconvenience.”
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Easy Luxury

My husband sells cars and I’ve had many over the years. And that also means I’ve had many car apps. My Lexus app is my favorite! Luxury at its finest and user-friendly.

App not working

I have had my car and this app for 2 months and it’s only work for a couple weeks. Just keeps saying unable to sign in. When I try to login it just flashes the screen. I have tried deleting and reinstalling with no luck.

More helpful if…

Love he convenience of being able to lock from my phone if I’ve forgotten. I enjoy being able to start my car, enabling it to cool down or heat up. It would be better if I had climate control on my phone and if the car would stay on once turned on and didn’t turn off once a door was opened. I’d also enjoy it if when I unlock my doors that all unlock.
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Lexus TX Owner

Love the unlock, start and climate control features…Would be nice to have the open trunk button from the phone app

Slow and glitchy

One of the worst apps ive used for remote start/car features

The End

That Lexus did not make this a lifetime free app to at least the original owner was IS disheartening!

Lexus 350

I just love the app!! It’s saved me many times when I needed to do things when I was away from my vehicle.

What is happening

Why is the app not allowing me to login? Deleted it and reinstall. Nothing.

Windows

Needs the capability to lower the windows down when parked

♥️True Love♥️

Absolutely love my car. I have never had a luxury vehicle and Lexus is hands down the most comfortable, easy to utilize features and reliable.