Comparison

Patient Access vs MDU

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Patient Access

Access healthcare services, book appointments, and order repeat prescriptions. Explore local pharmacy services and find patient information. Manage your health and connect with your GP.

Highlights
  • Book GP appointments
  • Order repeat prescriptions
  • Explore local pharmacy services
  • Search symptoms and find information
  • Self-refer to NHS services
  • View medical record
  • Message your GP
Features
Read full description

Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services. NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features: • If you’re feeling under the weather, search for symptoms and find patient information articles • Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services • Choose from over 30 services provided by your local community pharmacy and book in the app • Access and read medical advice and healthy living tips from the experts • Sign in quickly, easily and securely with Touch or Face ID • Swiftly check if you can link to your GP If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice: • Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you • Request repeat prescriptions online, with convenient delivery to your preferred pharmacy • View your medical record, including test results, immunisations and allergies • Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice • Look after your loved ones and act on their behalf to book appointments and repeat prescriptions • Message your GP directly from within Patient Access at home or on the move • Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.

About

MDU

Access expert medico-legal advice for medical professionals. Find guidance on patient confidentiality, prescribing, complaints, and more through articles, case studies, and quick guides. Tailor your feed and access membership details offline.

Highlights
  • Expert medico-legal advice
  • Quick guides and case studies
  • Searchable articles
  • Tailorable news feed
  • Offline reading
  • Membership card access
Features
Read full description

As a medical professional, you can access expert advice from the Medical Defence Union (MDU). Read the latest medico-legal advice on patient confidentiality, consent, prescribing, police investigations, inquests, how to respond to patient complaints, and much more. Search our extensive range of quick guides, case studies, frequently asked questions and articles from our popular MDU Journal. You can tailor your news feed to show topics you’re interested in, read offline, get help with your membership, view your membership card and get proof of membership. Download the MDU app now for top medico-legal advice wherever you go.

Screenshots

Patient Access4 screens
MDU4 screens

Verdict

The call

The clearest difference is rating: Patient Access at 4.8 against MDU's 4.0. Patient Access also leads on ratings volume (982 vs 1) and update cadence (every 2 months vs every 3 months). MDU's advantage is iOS requirement (12.2 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Patient Access holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Patient Access has 982 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 22% of Patient Access's written reviews are positive against 17% of MDU's.

UpkeepUpdate frequency

Patient Access ships an update every 2 months, MDU every 3 months. The most recent releases landed on October 19, 2026 and October 16, 2026 respectively.

Scorecard4 real differences · 6 level
Patient Access versus MDU: the parameters behind the verdict, then further details
ParameterPatient AccessMDU
PriceFreeFree
Rating4.8 (982 ratings) — better4.0 (1 ratings)
Positive reviews22.2% of reviews — better16.7% of reviews
Number of ratings982 — better1
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.2 — better
Further details — not scored
Size78 MB165 MB
Age rating12+4+
DeveloperPatient.co.ukThe Medical Defence Union

Customer experience

Patient Access

All ratings982 ratings
Positive95.0%
Neutral2.6%
Negative2.3%
Written reviews234 reviews
Positive22.2%
Neutral8.1%
Negative69.7%

MDU

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews6 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

In-app purchases

None

Patient Access

No in-app purchases

None

MDU

No in-app purchases

Questions

Is Patient Access free?
Patient Access is free to download, with no in-app purchases.
Is MDU free?
MDU is free to download, with no in-app purchases.
Which has better reviews, Patient Access or MDU?
Patient Access is rated higher. Patient Access averages 4.8 out of 5 from 982 ratings, while MDU averages 4.0 from 1 ratings.
Do Patient Access or MDU have ads?
Neither Patient Access nor MDU shows ads.
Which is updated more often, Patient Access or MDU?
Patient Access ships an update every 2 months, and MDU every 3 months. Most recently, Patient Access was updated on October 19, 2026 and MDU on October 16, 2026.

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