Slack vs BMC Helix Digital Workplace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Slack
This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.
- Unified workspace for teams and external partners
- AI-powered search and conversation summarization
- Video conferencing with screen sharing
- Voice notes for clear communication
- Organized channels for projects and topics
- Integrations with over 2,600 apps
- Automation of routine tasks
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Companies in every industry around the world grow their business in Slack because it gets busywork off their plates and wasteful meetings off their calendars. Slack brings everyone from coworkers, customers, and contractors into one secure place, so you don’t have to chase approvals or wait around on emails. Slack even has AI that can search to find the information you need instantly and summarize conversations to catch you up with a click. Better yet, Slack makes it easy for anyone on your team to automate the small stuff, giving everyone more time to focus on the big picture. AKA, growing your business. COLLABORATE QUICKER. Work alongside teammates and external partners securely in Slack. • Connect with everyone: Invite vendors, customers, and contractors to work with you and your coworkers — all in one place. • Video chat face-to-face, from anywhere: Meet with teammates instantly through video conferencing, and discuss work live with screen sharing. • Crystal-clear communication: Use voice notes when text alone doesn’t cut it, ensuring complicated messages are better understood. • Stay organized: Keep project, customer, and product conversations in dedicated channels and documents. ACCESS YOUR KNOWLEDGE. Slack is where you can find every file, message, and decision. • Find anything, instantly: Our intelligent, AI-powered search understands context and saves you from digging around to find the answers you need to do your job.** • Collaborate on deliverables: Co-create marketing plans, product specs, and more in shared documents that live right next to your team’s conversations. • Streamline project execution: Track tasks, owners, and priorities with project management tools and lists that connect seamlessly to the rest of your work.* • Create consistent processes: Make sure every new project is set up to succeed with Slack-generated or custom-created* templates. • Capture meeting notes automatically: Let AI transcribe and summarize meeting notes for you in Slack, so you can focus on the conversation.** PERFECT EVERY PROCESS. Let Slack automations do your busywork for you. • Centralize your work: Connect to 2,600+ apps and focus just on Slack, including Google Drive, Dropbox, Asana, Zapier, Figma, Zendesk, and more. • Manage routine tasks: Approve PTO requests, manage your calendar, or update file permissions — all in one place (talk about convenient). • Stay on top of your to-dos: Manage your to-do list from your notepad to where you’re getting the rest of your work done. • Bring the power of Agentforce to your team: Access AI agents to respond to HR tickets, set team reminders, resolve IT issues, and much more.*** *Requires an upgrade to Slack Pro, Business+, or Enterprise. **Requires Slack AI add-on ***Requires Agentforce license from Salesforce
BMC Helix Digital Workplace
Access your company's digital workplace to request services, find answers to common questions, and submit support tickets. Easily manage employee onboarding, personal information updates, and order necessary equipment or software.
- Request services
- Find FAQs
- Submit helpdesk tickets
- Onboard employees
- Update personal information
- Browse service catalog
- Order equipment
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Download BMC Helix Digital Workplace to launch your company’s own one-stop shop to request services, find FAQs, read how-to guides, and submit helpdesk tickets all from your iPhone. What can you do with BMC Helix Digital Workplace? • Onboard employees while ordering a latte • Just married? Update your last name with a few taps • Browse the catalog to get your favorite productivity apps • Find and update your 401k in a snap • Order a new headset, desk, or keyboard • ...and more! Whatever it is you need to be your best at the office – shop it, order it, and track it with BMC Helix Digital Workplace. Download the app now to get access to your organization’s digital workplace anytime, anywhere, and on any iOS device. The Future of Work is here.
Screenshots
Verdict
The clearest difference is review sentiment: BMC Helix Digital Workplace at 100% against Slack's 55%. BMC Helix Digital Workplace also leads on rating (5.0 vs 4.1) and monetization model (free vs freemium). Slack's advantage is ratings volume (52K vs 9) and update cadence (weekly vs monthly). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BMC Helix Digital Workplace holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Slack has 52K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 55% of Slack's written reviews are positive against 100% of BMC Helix Digital Workplace's.
Slack ships an update weekly, BMC Helix Digital Workplace monthly. The most recent releases landed on September 27, 2026 and June 1, 2026 respectively.
| Parameter | Slack | BMC Helix Digital Workplace |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (52K ratings) | 5.0 (9 ratings) — better |
| Positive reviews | 55.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 52K — better | 9 |
| Update frequency | Weekly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Best chart rank | #23 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 343 MB | 46 MB |
| Age rating | 17+ | 4+ |
| Developer | Slack Technologies, Inc. | BMC Software, Inc |
Customer experience
Slack
BMC Helix Digital Workplace
Bugs and requests
Slack
Reported bugs
5 issues- Messages failing to send or upload
- Notifications not working as expected
- Frequent app crashes and freezes
- Syncing issues between desktop and mobile
- Compatibility problems with older devices
Requested features
5 requests- Customizable do not disturb schedules
- Improved search and organization
- Better integration with other productivity apps
- More granular notification controls
- Ability to edit/delete old messages
BMC Helix Digital Workplace
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Slack
No in-app purchases
BMC Helix Digital Workplace
No in-app purchases









