Comparison

FAQMark Support Your Customers vs Elephas

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FAQMark Support Your Customers

This app helps you quickly compose professional email replies by combining pre-written text snippets and media. It supports Markdown for formatting and allows you to store images and diagrams for inclusion in your messages.

Highlights
  • Quickly create custom emails
  • Combine text elements and media
  • Store images, maps, and diagrams
  • Markdown formatting support
  • Preview Markdown text
  • Copy to clipboard for pasting
Features
Read full description

If you ever find you repeat yourself when handling emails from customers, group members or pupils, and having to type the same thing over and over again, or look up the same information, then FAQ is the app you need. FAQ is an “Email Composer” that holds all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams. It takes just a few moments to combine the elements you choose into a custom reply, and wrap it with a suitable greeting and ending. This edition of FAQ adds support for the increasingly-popular Markdown markup language, allowing you to easily add formatting to your text for font style, lists and web and image links (See http://daringfireball.net/projects/markdown/ for more details of what Markdown can do). If you don't need Markdown support, we recommend our "FAQ" app, on (https://apps.apple.com/us/app/faq-support-your-customers/id459458828) which helps you format text directly onscreen, rather than through Markdown. ****.5 - "A powerful productivity app"- Appdictions.com Every single user review so far for our earlier, non-Markdown version has been 5-stars, here are some examples from our US users  ***** "Must-have app for business" - Steve Kay  ***** "Elegant to use...setup was a breeze." - Jeremy Neas  ***** "Slick, professional, right on the mark" - tahster  ***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter  ***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or  ***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl  • Quickly create custom emails by combining appropriate opening and closing phrases with the answers to your customers' questions, or other commonly-needed text. • Selected elements are combined into an email, or copied to the clipboard, ready to paste into your reply. • Store images, maps and diagrams to include as attachments in your email. • Preview how Markdown text will appear. • Battle-tested, supporting 300,000+ users of our popular "MailShot Pro" group email app. • Thousands of other uses, beyond customer support. For a video of the non-Markdown version of FAQ in action, check out http://youtu.be/4XzzaoqzSOs Please see our support page, or let us know on our support email address if you need help, have any questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ. We are always happy to hear from you.

About

Elephas

Transform your documents, notes, and research into a conversational AI knowledge base. Ask questions and get instant answers with source citations, organize information into separate project brains, and sync across devices. Enhance your writing with an AI keyboard.

Highlights
  • Chat with files, docs, and notes
  • Instant answers with source citations
  • Multiple knowledge brains for projects
  • Seamless Mac and iPhone sync
  • AI writing keyboard for iOS
  • Supports 20+ file formats
  • Semantic search and knowledge graph
Features
Read full description

AI IS POWERFUL. UNTIL YOUR WORK BECOMES SENSITIVE. Most AI tools work well for general use. But when it comes to client documents, internal notes, research, or confidential data, things change. Elephas lets you use AI on your files without exposing sensitive information. With local-first processing, smart redaction, and flexible AI modes, you can work with your knowledge safely while still getting powerful results. BUILT FOR SENSITIVE WORK Elephas is designed for professionals who deal with important information every day. • Automatically redacts sensitive data before AI processing • Keeps your knowledge local whenever possible • Use offline AI or protected cloud models • Choose how your data is handled based on your needs Use AI confidently, even with documents you would normally avoid sharing. CHAT WITH YOUR FILES Turn your documents into something you can actually talk to. • Ask questions and get instant answers with sources • Works across PDFs, notes, documents, and more • Understands context, not just keywords • Find insights across your entire knowledge base Example questions: • What were the risks mentioned in this report • Summarize these documents for my meeting • Find everything related to pricing strategy Your knowledge becomes easy to search and use. WORK YOUR WAY Elephas adapts to how you work. • Choose between local AI or cloud AI with redaction • Organize information into separate knowledge spaces • Keep personal, work, and client data separate • Everything is indexed automatically You decide how AI works for you. MAC AND IPHONE, IN SYNC Start on Mac and continue on iPhone. • Access your knowledge anywhere • Sync documents, notes, and conversations • Capture ideas on the go and use them later Your AI workspace stays with you. OPTIONAL AI WRITING KEYBOARD Use Elephas across any app on iOS. • Draft emails, messages, and reports faster • Rewrite in different tones • Fix grammar and improve clarity Works in Mail, Messages, WhatsApp, Slack, and more. BUILT FOR REAL WORK Elephas is used by people who rely on their information. • Consultants and business professionals • Lawyers and analysts • Researchers and academics • Founders and operators If your work depends on knowledge, Elephas helps you move faster without taking risks. POWERFUL CAPABILITIES • Chat with PDFs, documents, notes, and research • Source citations for every answer • Summaries and insights from your own data • Save web content and build your knowledge base • Voice notes with transcription • Works with modern AI models like OpenAI, Claude, and Gemini YOUR DATA, HANDLED RESPONSIBLY • Sensitive data is redacted before AI processing • You control when cloud AI is used • Use zero-retention open source cloud models • Your data is not used to train models Built for trust and real work. TRY ELEPHAS FREE Start your 7-day free trial and experience a safer way to use AI with your knowledge. Work smarter. Stay organized. Use AI where it actually matters. Terms of use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy policy: https://elephas.app/privacy-ios This app can use APIs from OpenAI, Google and Anthropic. Elephas is not affiliated with or endorsed by these providers.

Screenshots

FAQMark Support Your Customers4 screens
Elephas4 screens

Verdict

The call

The clearest difference is review sentiment: FAQMark Support Your Customers at 100% against Elephas's 26%. FAQMark Support Your Customers also leads on rating (4.0 vs 2.4) and in-app purchases (none vs 6). Elephas's advantage is price (Free vs $4.99) and update cadence (every 5 weeks vs every 8 months). On ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Elephas is free to download; FAQMark Support Your Customers costs $4.99 up front. Elephas sells 6 in-app purchases, starting at $6.99 per month. FAQMark Support Your Customers asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

FAQMark Support Your Customers holds the better App Store score, 4.0 against 2.4. That said, the two scores are not equally well evidenced: Elephas has 13 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 100% of FAQMark Support Your Customers's written reviews are positive against 26% of Elephas's.

UpkeepUpdate frequency

FAQMark Support Your Customers ships an update every 8 months, Elephas every 5 weeks. The most recent releases landed on October 23, 2026 and October 27, 2026 respectively.

Scorecard8 real differences · 2 level
FAQMark Support Your Customers versus Elephas: the parameters behind the verdict, then further details
ParameterFAQMark Support Your CustomersElephas
Price$4.99Free — better
Rating4.0 (2 ratings) — better2.4 (13 ratings)
Positive reviews100.0% of reviews — better26.5% of reviews
Number of ratings213 — better
Update frequencyEvery 8 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationPaidFreemium — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS26.617.0 — better
Further details — not scored
Size9 MB68 MB
Age rating4+17+
DeveloperPeter JohnsonSelvam S

Customer experience

FAQMark Support Your Customers

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Elephas

All ratings12 ratings
Positive25.0%
Neutral25.0%
Negative50.0%
Written reviews34 reviews
Positive26.5%
Neutral20.6%
Negative52.9%

In-app purchases

None

FAQMark Support Your Customers

No in-app purchases

6 purchases

Elephas

Subscriptions6
  • Standard Monthly7 Days trial$6.991 Month
  • Pro Monthly7 Days trial$19.991 Month
  • Pro Plus Monthly7 Days trial$29.991 Month
Show 3 more
  • Standard Yearly7 Days trial$69.991 Year
  • Pro Yearly7 Days trial$199.991 Year
  • Pro Plus Yearly7 Days trial$299.991 Year

Questions

Is FAQMark Support Your Customers free?
FAQMark Support Your Customers costs $4.99, with no in-app purchases.
Is Elephas free?
Elephas is free to download, with in-app purchases available.
Which has better reviews, FAQMark Support Your Customers or Elephas?
FAQMark Support Your Customers is rated higher. FAQMark Support Your Customers averages 4.0 out of 5 from 2 ratings, while Elephas averages 2.4 from 13 ratings.
Do FAQMark Support Your Customers or Elephas have ads?
Neither FAQMark Support Your Customers nor Elephas shows ads.
Which is updated more often, FAQMark Support Your Customers or Elephas?
FAQMark Support Your Customers ships an update every 8 months, and Elephas every 5 weeks. Most recently, FAQMark Support Your Customers was updated on October 23, 2026 and Elephas on October 27, 2026.

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