FAQMark Support Your Customers vs That Text

If you ever find you repeat yourself when handling emails from customers, group members or pupils, and having to type the same thing over and over again, or look up the same information, then FAQ is the app you need. FAQ is an “Email Composer” that holds all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams. It takes just a few moments to combine the elements you choose into a custom reply, and wrap it with a suitable greeting and ending. This edition of FAQ adds support for the increasingly-popular Markdown markup language, allowing you to easily add formatting to your text for font style, lists and web and image links (See http://daringfireball.net/projects/markdown/ for more details of what Markdown can do). If you don't need Markdown support, we recommend our "FAQ" app, on (https://apps.apple.com/us/app/faq-support-your-customers/id459458828) which helps you format text directly onscreen, rather than through Markdown. ****.5 - "A powerful productivity app"- Appdictions.com Every single user review so far for our earlier, non-Markdown version has been 5-stars, here are some examples from our US users  ***** "Must-have app for business" - Steve Kay  ***** "Elegant to use...setup was a breeze." - Jeremy Neas  ***** "Slick, professional, right on the mark" - tahster  ***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter  ***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or  ***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl  • Quickly create custom emails by combining appropriate opening and closing phrases with the answers to your customers' questions, or other commonly-needed text. • Selected elements are combined into an email, or copied to the clipboard, ready to paste into your reply. • Store images, maps and diagrams to include as attachments in your email. • Preview how Markdown text will appear. • Battle-tested, supporting 300,000+ users of our popular "MailShot Pro" group email app. • Thousands of other uses, beyond customer support. For a video of the non-Markdown version of FAQ in action, check out http://youtu.be/4XzzaoqzSOs Please see our support page, or let us know on our support email address if you need help, have any questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ. We are always happy to hear from you.

That Text allows for quick data entry into text fields. Group text content into navigable entries to easily organize content. Click on a Nav Item to bring up previous text entries fast. Edit or reorder content using built-in context menus. Text entries can be shifted left/right to simulate a parent/child tree-like structure. A powerful Filter field allows for fast filtering of content. Filtering can be toggled between filtering by Text entry or Tree name. Features: - Editable navigation items. - Stellar tree view to organize complex text lists. - Great looking text fields that can be indented to form parent/child structures. Instructions for app use: 1.) Launch app. 2.) Click + icon to create a new Navigation Item (Nav Item). 3.) Enter in a Nav Item name. 4.) Click newly created nav item. 5.) Main view loads. Click + icon in upper right to add new Tree Item. When pop up shows, enter a name. 6.) Click newly created Tree Item’s + icon. This creates Text fields for data entry. 7.) Type data into text fields. It auto saves content. 8.) Click move left/right arrows to adjust indent. 9.) Click ( - minus) icon to delete a text field. If text field has data, there will be a confirmation pop-up. If no data, the field is just removed. 10.) Tap-hold on text field's buttons to right for context options. For example tap-holding on minus (-) button will show more options. 10.1) Tap-hold options: Insert New Text Above/Below will insert a new text field either above current tap-hold location or below. Indentation of inserted items will match current indent of currently tap-hold item. 10.2) Reorder will show a pop-up view where user can drag/drop entries around in whichever desired order is wanted. 11.) Toolbar Reorder button will perform a similar task as the text field Reorder; although it will only show Tree items in list and they will be reordered to desired order. 12.) Toolbar chevrons for collapse all and expand all, this affects only Tree items under current Navigation item - unless using the "All Items" navigation, then all Tree Items for all Navigation Items will either expand or collapse. 13.) Tap-hold context options for Navigation items for editing Nav Item name, Reordering list, or deleting. 14.) Filter field at bottom left of main view - clicking the filter icon will cycle between either filtering by Text data or by Tree Item name. Toggle icon to appropriate choice and type into filter field. Data is dynamically filtered. Be sure to clear the filter when complete - changing to another Navigation item keeps the Filter text and will still actively attempt to filter content. Use Examples: -Document computer configuration -Create notes regarding topics of interest -Record information regarding work tasks.