UserZoom Surveys vs PlaybookUX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UserZoom Surveys
This tool enables users to participate in mobile surveys they are invited to via email. Upon clicking an invitation link, the app launches to facilitate survey completion. Registration in an online panel is required to receive invitations.
- Participate in mobile surveys
- Email invitation based
- Automatic app launch
- Complete surveys on mobile
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UserZoom Surveys Tool allows you to run Mobile Surveys. UserZoom Surveys are under email invitation only. When you receive an email invitation link and select it, UserZoom Survey Tool app will automatically launch and let you complete the survey. In order to be invited to a survey, you have to be registered in an online panel.
PlaybookUX
This invite-only app allows users to test mobile websites and prototypes by providing verbal feedback while completing tasks. Participants receive study links and task instructions to share their user experience with companies.
- Test mobile websites and prototypes
- Provide verbal feedback
- Receive task instructions
- Invite-only access
- Contribute to company feedback
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** NOTE: UX Mobile Testing Recorder is NOT a general purpose screen recording tool. It is invite only. ** The PlaybookUX app allows you test mobile websites and prototypes so you can provide companies with feedback. In order take a test with the PlaybookUX app, you must first have a link to the study. You will be given task instructions and asked to verbally provide feedback while interacting with the website or prototype.
Screenshots
Verdict
The clearest difference is rating: UserZoom Surveys at 3.0 against PlaybookUX's 1.0. UserZoom Surveys also leads on review sentiment (34% vs 13%) and ratings volume (119 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UserZoom Surveys holds the better App Store score, 3.0 against 1.0. That said, the two scores are not equally well evidenced: UserZoom Surveys has 119 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 34% of UserZoom Surveys's written reviews are positive against 13% of PlaybookUX's.
UserZoom Surveys ships an update every 5 weeks, PlaybookUX every 2 months. The most recent releases landed on September 12, 2026 and September 25, 2026 respectively.
| Parameter | UserZoom Surveys | PlaybookUX |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (119 ratings) — better | 1.0 (4 ratings) |
| Positive reviews | 33.6% of reviews — better | 12.5% of reviews |
| Number of ratings | 119 — better | 4 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 13 MB | 27 MB |
| Age rating | 17+ | 17+ |
| Developer | UserZoom | PlaybookUX |
Customer experience
UserZoom Surveys
PlaybookUX
Bugs and requests
UserZoom Surveys
Reported bugs
3 issues- App not opening or loading surveys
- Survey data not submitting properly
- Repeated disqualifications without explanation
Requested features
4 requests- Update app to support latest iOS versions
- Improve stability and reliability
- Provide better instructions and guidance
- Offer more survey opportunities
PlaybookUX
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UserZoom Surveys
No in-app purchases
PlaybookUX
No in-app purchases
Questions
Is UserZoom Surveys free?
Is PlaybookUX free?
Which has better reviews, UserZoom Surveys or PlaybookUX?
Do UserZoom Surveys or PlaybookUX have ads?
Which is updated more often, UserZoom Surveys or PlaybookUX?
Other comparisons
