Jitbit Helpdesk vs TraxTi

Access your Jitbit Helpdesk from anywhere with the official iOS app. Stay on top of customer support tickets, respond quickly, and keep your team in sync. KEY FEATURES Full Ticket Management • View, filter, and search tickets by status, category, assignee, and date • Create new tickets with custom fields • Change status, priority, assignee, and due dates • Post replies visible to everyone or techs only Real-Time Updates • Instant push notifications for new tickets and replies • Live ticket updates without refreshing • Never miss an urgent customer request Security First • Optional PIN or Face ID/Touch ID app lock • Secure HTTPS connections required • Your data stays protected Productivity Tools • Canned responses and comment templates • Knowledge base article integration • AI-powered reply assistance • Attach images and files to tickets Native iOS Experience • Clean, native iOS design • Dark and light themes • iPad support with split-view layout • Fast and smooth performance Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account. Keywords (100 chars, comma-separated): helpdesk,tickets,support,customer service,ticketing,IT,help desk,service desk,ITSM,tech support

TraxTi is a STIX object reader. It presents the available collections from the MITRE Taxii server. Upon selection of a collection a list of objects is fetched and presented. Upon selection of an object the object details are shown. It provides the following: - Lists the TAXII server details; - Lists the available collections on the Taxii server; - Lists the STIX objects for selected collection; - On selection of a STIX Object the details of that object are presented; All is being fetched from the public TAXII server from MITRE on demand. This app uses the MITRE information but is in no way endorsed or certified by MITRE.