ServiceTrade vs Holman Insights
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTrade
This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.
- Access detailed job information
- Record time spent on tasks
- Document work with media
- View asset service history
- Scan and upload paperwork
- Receive schedule updates
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ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
Holman Insights
Manage your fleet and vehicle needs on the go. Access fleet activity, approve actions, and monitor vehicle details like mileage and fuel. Request services and report usage from your mobile device.
- AI-powered Fleet Activity feed
- Mobile Dashboard experience
- Action item approvals (PO, stock, PriceNet)
- Support Center for questions and requests
- Vehicle monitoring (mileage, maintenance, fuel)
- Service requests (roadside, fuel cards, plates)
- Critical alert notifications
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Fleet Manager Capabilities: • Stay up-to-date with events in your fleet and industry news through use of the AI-powered Fleet Activity feed. • Leverage the same Dashboard experience found in Holman Insights today, now on your phone. • Take care of action items from anywhere, including Maintenance PO approval, stock purchase approval, and PriceNet order approval. • Get answers to your questions and route requests through the Support Center. Driver Capabilities: • Monitor vehicle mileage, maintenance, licensing, fuel, accidents, recalls and order status, and access fuel PINs and insurance cards. • Request roadside assistance, glass repair, fuel cards and replacement license plates or registration. • Receive notifications for critical alerts for maintaining your vehicle with Holman. • Find gas stations and maintenance vendors. Schedule service for repairs. • Report mileage for personal and business usage and enter inspection reports.
Screenshots
Verdict
The clearest difference is rating: Holman Insights at 4.7 against ServiceTrade's 4.1. Holman Insights also leads on ratings volume (30K vs 587). ServiceTrade's advantage is review sentiment (62% vs 45%) and update cadence (weekly vs every 3 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Holman Insights holds the better App Store score, 4.7 against 4.1. That said, the two scores are not equally well evidenced: Holman Insights has 30K ratings behind it against 587, so its average is the more settled of the two. Written reviews complicate that: 62% of ServiceTrade's written reviews are positive against 45% of Holman Insights's, so the app with the better star average is not the one people write more warmly about.
ServiceTrade ships an update weekly, Holman Insights every 3 weeks. The most recent releases landed on October 10, 2026 and October 18, 2026 respectively.
| Parameter | ServiceTrade | Holman Insights |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (587 ratings) | 4.7 (30K ratings) — better |
| Positive reviews | 62.0% of reviews — better | 45.2% of reviews |
| Number of ratings | 587 | 30K — better |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15 — better | 16.0 |
| Further details — not scored | ||
| Size | 107 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceTrade, Inc. | ARI - Automotive Resources International |
Customer experience
ServiceTrade
Holman Insights
User reviews
ServiceTrade
From 587 App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Helpful for organizing work
- 🚀 Convenient for field technicians
- 🚀 Useful for office staff
- 🚀 Improves workflow efficiency
Room to improve
- 🐛 Unreliable clock-in/out feature
- 🐛 Frequent sync issues and data loss
- 🐛 Slow performance and crashes
- 🐛 Buggy updates that break functionality
- 🔍 Lacks user-friendly navigation
Holman Insights
From 30K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Friendly use
- 🚀 Wonderfully easy to complete
- 🚀 So easy to use!
Room to improve
- 🐛 Mileage erased
- 🐛 Inconsistencies between phone app and desktop view
- 🐛 Login troubles
- 🐛 App won't open correctly
- 🐛 Broken App
Bugs and requests
ServiceTrade
Reported bugs
4 issues- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions
Requested features
5 requests- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management
Holman Insights
Reported bugs
8 issues- Monthly mileage basic math
- Many times after I enter my monthly mileage and it confirms report. I'll get a notification my mileage is still needed
- Can't submit a mileage log from my desktop, but more convenient to enter all my trips from the desktop
- I received an email stating I have not been entering my mileage, but neither the app or website have a place for me to enter my personal mileage
- The maintenance/vendor section needs to be fixed and updated
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- The app keeps changing and updating. Keep getting locked out with correct password
- This app keeps changing and updating. Keep getting locked out with correct password
- For some reason e-ticket tab will not open. It just spins trying to load
Requested features
3 requests- Vendor list needs to be updated. Types of service
- Include more information in the app
- Improve customer service
In-app purchases
ServiceTrade
No in-app purchases
Holman Insights
No in-app purchases
Questions
Is ServiceTrade free?
Is Holman Insights free?
Which has better reviews, ServiceTrade or Holman Insights?
Do ServiceTrade or Holman Insights have ads?
Which is updated more often, ServiceTrade or Holman Insights?
Other comparisons
