BroadSoft Recorder vs Ooma Office
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BroadSoft Recorder
Record BroadWorks audio greetings and have them emailed to you. The app supports a specific audio format for professional use.
- Record BroadWorks audio greetings
- Email recordings
- G.711 mlaw audio format
- Single channel recording
- 8000Hz sample rate
- 16 bits per sample
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BroadSoft Recorder allows you to record BroadWorks audio greetings. The recordings can be retrieved by sending them to an email addressing. The audio recording format is g.711 mlaw, single channel, 8000Hz sample rate with 16 bits per sample.
Ooma Office
This app allows small businesses to make and receive calls using their office phone number from anywhere. It offers features like a virtual receptionist, call transfers, and voicemail management, ensuring a professional image and never missing a client call. It can be used over Wi-Fi, even internationally, to avoid roaming charges.
- Virtual receptionist
- Extension dialing
- Call conferencing
- Music-on-hold
- Voicemail management
- Call transfers
- Wi-Fi calling
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Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions. BE PROFESSIONAL Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work. NEVER MISS A CALL The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension. ACCESS YOUR ACCOUNT Check voicemail and update your account preferences from the app. KEEP CONNECTED ON THE GO Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail. TALK ON WI-FI Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges. HAVE A QUESTION? We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support. ***** IMPORTANT NOTICES - PLEASE READ ***** Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub. Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.
Screenshots
Verdict
The clearest difference is rating: Ooma Office at 4.9 against BroadSoft Recorder's 2.7. Ooma Office also leads on ads (none vs shown) and update cadence (every 6 weeks vs every 29 months). BroadSoft Recorder's advantage is iOS requirement (15.0 vs 17.0). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Office holds the better App Store score, 4.9 against 2.7. That said, the two scores are not equally well evidenced: Ooma Office has 9.5K ratings behind it against 29, so its average is the more settled of the two. Written reviews split almost evenly too, at 50% and 51% positive.
BroadSoft Recorder ships an update every 29 months, Ooma Office every 6 weeks. The most recent releases landed on October 9, 2026 and October 16, 2026 respectively.
| Parameter | BroadSoft Recorder | Ooma Office |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (29 ratings) | 4.9 (9.5K ratings) — better |
| Positive reviews | 50.0% of reviews | 50.6% of reviews — better |
| Number of ratings | 29 | 9.5K — better |
| Update frequency | Every 29 months | Every 6 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 15 MB | 220 MB |
| Age rating | 4+ | 4+ |
| Developer | David Bankier (JLM) | Ooma Inc. |
Customer experience
BroadSoft Recorder
Ooma Office
Bugs and requests
BroadSoft Recorder
Not enough reviews yet to summarise bugs or requests.
Ooma Office
Reported bugs
3 issues- Login issues and account verification problems
- Inconsistent call handling across devices
- Voicemail and text message delivery failures
Requested features
4 requests- Ability to block callers
- Improved SMS/MMS functionality
- More customization options
- Seamless integration between desktop and mobile
In-app purchases
BroadSoft Recorder
No in-app purchases
Ooma Office
No in-app purchases
Questions
Is BroadSoft Recorder free?
Is Ooma Office free?
Which has better reviews, BroadSoft Recorder or Ooma Office?
Do BroadSoft Recorder or Ooma Office have ads?
Which is updated more often, BroadSoft Recorder or Ooma Office?
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