NTTA TollMate® vs BancPass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NTTA TollMate®
Manage your North Texas tollway account and travel with ease. View your balance, make payments, update account details, and add vehicles. Calculate toll costs, check real-time traffic, and access free roadside assistance.
- View TollTag account balance
- Make payments
- Edit account information
- Add/remove vehicles
- Calculate toll costs
- Access roadside service
- View real-time traffic
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TollMate® makes traveling North Texas easier. The official mobile app for the North Texas Tollway Authority (NTTA) puts valuable information at your fingertips. With TollMate you can: •View TollTag account balance, make payments •Edit/update account information •Add and remove vehicles •Calculate the cost of tolls on NTTA roads •Call for FREE NTTA roadside service (24x7x365) •View real-time traffic status For TollTag customers, just download the app and log in with the same username and password as your online account. Disclaimer: TollMate® mobile app is the official app of NTTA and its toll facilities. There may be other mobile apps created that enable a user to access the user’s account information. However, these apps are not authorized by NTTA and NTTA does not guarantee security and privacy of account information (e.g., banking, credit/debit card, email address, etc.) accessed through use of unauthorized apps. NTTA strongly discourages use of these unauthorized apps. Finally, NTTA encourages you to drive safely and strongly discourages use of the TollMate while actively driving.
BancPass
Manage your prepaid electronic toll tag account from your iPhone. This system allows you to pay tolls on all toll roads in Texas, Kansas, and Oklahoma. Reload your account easily at participating retailers.
- Manage toll sticker account
- Pay tolls electronically
- Prepaid electronic toll tag
- Reload at major retailers
- Electronic toll rates
- Low balance reminders
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The BancPass app allows you to manage your BancPass Toll Sticker account using your iPhone. The BancPass Toll Sticker is a prepaid electronic toll tag that can be purchased at major retailers in the Houston and Kansas areas. After the sticker is installed and the account is activated, the vehicle is able to use the system to pay for tolls on all toll roads in Texas, Kansas, and Oklahoma. Visit www.BancPass.com for a list of participating retailers that sell and/or reload the BancPass Toll Sticker. Some of our retailers include Kroger, Dillons, H-E-B, Costco, foodarama, CVS, 7-Eleven. Users receive the electronic rate on tolls. No minimum balance is required. You choose when and how much to reload. Low balance reminders sent via text message Users.
Screenshots
Verdict
The clearest difference is rating: BancPass at 4.6 against NTTA TollMate®'s 1.7. BancPass also leads on update cadence (weekly vs every 2 months) and review sentiment (31% vs 4%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BancPass holds the better App Store score, 4.6 against 1.7. That said, the two scores are not equally well evidenced: BancPass has 5.8K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews point the same way: 4% of NTTA TollMate®'s written reviews are positive against 31% of BancPass's.
NTTA TollMate® ships an update every 2 months, BancPass weekly. Both last shipped on November 6, 2026.
| Parameter | NTTA TollMate® | BancPass |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (1.1K ratings) | 4.6 (5.8K ratings) — better |
| Positive reviews | 4.3% of reviews | 30.6% of reviews — better |
| Number of ratings | 1.1K | 5.8K — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 47 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | North Texas Tollway Authority | BancPass, Inc |
Customer experience
NTTA TollMate®
BancPass
User reviews
NTTA TollMate®
From 1.1K App Store ratingsWhat we love
- 🚀 Quick and easy to pay tolls
- 👍 Straightforward account management
- 🔒 Secure login with Face ID
Room to improve
- 🐛 Frequent login issues
- 👎 Difficult to update account information
- 💤 Outdated and clunky user interface
- 🤯 Confusing and inconsistent app behavior
BancPass
From 5.8K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Great customer service
- 💡 Convenient for traveling
- 🔒 Secure app
Room to improve
- 🐛 App not working/crashing
- ⏱️ Delayed toll updates
- 💰 Unexpected charges/fees
- 🤖 Poor customer support
- 📱 User interface issues
Bugs and requests
NTTA TollMate®
Reported bugs
3 issues- App crashes when trying to paste password
- Unable to reactivate toll tags through the app
- Inconsistent behavior when updating vehicle information
Requested features
3 requests- Integrate with password managers
- Provide more detailed transaction history
- Allow customizable alerts and notifications
BancPass
Reported bugs
3 issues- Login/connectivity issues
- Incorrect toll charges
- Delayed account balance updates
Requested features
4 requests- Faster toll posting
- Ability to manage multiple vehicles
- Improved account balance tracking
- Easier way to reload/add funds
In-app purchases
NTTA TollMate®
No in-app purchases
BancPass
No in-app purchases
