PBL Mobile App vs GCB Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PBL Mobile App
Manage your everyday banking needs conveniently from your mobile device with this secure online payment gateway. Enjoy seamless transactions, bill payments, and instant statements through a simplified, user-friendly interface.
- Send money to PBL and other bank accounts
- Send money to mobile wallets
- Instant bank mini statement
- Buy airtime and internet data
- Pay bills and purchase airline tickets
- Biometric login
- ATM and branch locator
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The PBL Mobile App is a reliable and secure online payment gateway that offers seamless banking services accessible anytime, anywhere. With this user-friendly application, customers can conveniently manage their everyday banking needs directly from their mobile devices. The App provides a simplified and trendy interface, ensuring a smooth and hassle-free banking experience. Enjoy the convenience and flexibility of banking at your fingertips with the PBL Mobile App. KEY FEATURES: 1. Send Money to own PBL Accounts 2. Send Money to other PBL Accounts 3. Send Money to other Bank Account (GIP) 4. Send Money to Mobile Money Wallets (MTN, Vodafone and AirtelTigo) 5. Instant Bank Mini Statement 6. Buy Airtime (MTN, AIRTEL, TIGO, VODAFONE) 7. Pay Bills (DSTV, DSTV BOX OFFICE, GOTV, ECG GHANA) 8. Buy MTN Internet Data 9. Purchase Airline Ticket (KLM, Ethopian Airlines, Kenya Airways) 11. Manage Beneficiary 12. Biometric setup for easy usage 13. Support and Enquiry 14. Contact Center (Toll Free) 15. FAQs 16. ATM Locator 17. Branch Locator 18. Real-time transaction history 19. Dashboard for easy navigation 20. Display of Bank Ads & Promotions"
GCB Mobile App
Manage your finances entirely from your smartphone. Open accounts, invest, pay bills, and secure your profile with biometric authentication. Enjoy a user-friendly interface with customizable themes and real-time transaction alerts.
- Biometric profile security
- Bill payments (including ECG)
- Invest in Term Deposits
- Open Instant accounts
- Self-service options
- Card requests
- Customizable themes
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"GCB Mobile App is your choicest banking app in Ghana. It offers you a complete financial solution that lets you do everything from opening an account to investing in Term Deposits, all from your smartphone or tablet without visiting any branch. With GCB Mobile App, you can: • Secure your profile with your fingerprint or face ID • Pay your ECG bills conveniently using our ground-breaking solution for prepaid meters • Pay for various services to over a 100 billers • Customize your app with dark and light mode themes • Receive real-time receipts and alerts for every transaction • Invest and manage Term Deposits with high interest rates • Open an Instant account and start sending and receiving money from anywhere anytime. • Use a wide range of self service options including password reset, card transaction limits adjustment, PIN change and more. • Request debit, prepaid and virtual cards with ease. • Navigate the app easily with a user-friendly interface for varying user groups. GCB Mobile App is safe, secure and easy to use. Download it today and enjoy the experience."
Screenshots
Verdict
The clearest difference is rating: GCB Mobile App at 3.4 against PBL Mobile App's 1.8. GCB Mobile App also leads on ratings volume (344 vs 9) and review sentiment (9% vs 0%). PBL Mobile App's advantage is iOS requirement (13.0 vs 15.2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GCB Mobile App holds the better App Store score, 3.4 against 1.8. That said, the two scores are not equally well evidenced: GCB Mobile App has 344 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 0% of PBL Mobile App's written reviews are positive against 9% of GCB Mobile App's.
PBL Mobile App ships an update every 3 months, GCB Mobile App every 2 months. The most recent releases landed on July 5, 2026 and September 21, 2026 respectively.
| Parameter | PBL Mobile App | GCB Mobile App |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (9 ratings) | 3.4 (344 ratings) — better |
| Positive reviews | 0.0% of reviews | 8.6% of reviews — better |
| Number of ratings | 9 | 344 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.2 |
| Further details — not scored | ||
| Size | 11 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Prudential Bank Ltd | GCB Bank PLC |
Customer experience
PBL Mobile App
GCB Mobile App
Bugs and requests
PBL Mobile App
Not enough reviews yet to summarise bugs or requests.
GCB Mobile App
Reported bugs
32 issues- Photo upload fails during registration
- Mobile money transactions not going through
- App doesn't allow linking of account
- Standing order feature crashes when hitting frequency tab
- Messages sent to customer support go unanswered for weeks
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- Deposits from mobile money to bank account do not reflect, but money is debited
- Virtual cards lost after update, and requesting new ones doesn't work
- Email validation errors during registration
- OTP not received via SMS or email
- Money deposited does not reflect in the app
- Cannot receive billing address for online payment
- ATM card blocking is not functional
- Withdrawal to Ghana Pay wallet deducts money but doesn't reflect in wallet
- Online transactions don't go through, requiring a bank visit
- Deposited money is taken without crediting the bank wallet
- Mistakenly transferred money to virtual card cannot be reversed without bank visit
- Error when trying to create an account with readycash card
- App does not open after a new update
- App not showing on home screen after download
- Connection could not be established error
- Money transferred on Friday not reflected by Monday
- Payment fails and money is deducted, support is unhelpful
- Registration process stuck after selfie, no details to review, invalid account number error
- App crashes all the time
- Cannot proceed with account creation without Ghana number, needs email verification option
- Mobile money to account transfer deducted but not received, customer support unable to help
- Deposits hang for over two weeks
- App crashes during registration
- Investment section not working well
- App doesn't work
- Scan app gives errors and excuses
- Sending money results in 'try again later' error
Requested features
3 requests- Allow personal record updates (contacts, address) without visiting the bank
- Allow email verification for account creation
- Bring back the old version or fix the new one
In-app purchases
PBL Mobile App
No in-app purchases
GCB Mobile App
No in-app purchases
Questions
Is PBL Mobile App free?
Is GCB Mobile App free?
Which has better reviews, PBL Mobile App or GCB Mobile App?
Do PBL Mobile App or GCB Mobile App have ads?
Which is updated more often, PBL Mobile App or GCB Mobile App?
Other comparisons
