Comparison

National Grid Charge Smart NY vs EVIQO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

National Grid Charge Smart NY

This app allows users to connect their National Grid account and enroll in a smart charging program. It facilitates the connection of electric vehicles or chargers through existing manufacturer login details.

Highlights
  • Connect National Grid account
  • Enroll in smart charging program
  • Connect vehicle or charger
  • Use existing manufacturer login
Features
Read full description

Download the National Grid Charge Smart NY app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.

About

EVIQO

This app provides intuitive control over your EV charging experience. Manage charging duration, power, and costs with a smart dashboard, automated scheduling, and detailed insights. Enjoy seamless charging with features like Plug and Charge and receive helpful reminders and notifications.

Highlights
  • Intuitive charging dashboard
  • One-click start/stop charging
  • Plug and Charge functionality
  • Automated charging schedules
  • Electricity plan alignment
  • Charging session statistics
  • User access control
Read full description

EVIQO's app makes it easy to intuitively control your EVIPOWER. The EVIQO app offers a wide range of smart and useful functions to enhance your charging experience: - Intuitive dashboard for effortless control of charging duration, power consumption, and estimated costs; - Start or Stop your charging session in just one click, change the amperage with just one slide; - Plug and Charge feature for seamless charging without configuration, plug the connector and enjoy the charging; - Set Electricity Plans to align with your utility provider's rates and track estimated costs of your charging sessions; - Schedules feature for automated charging during affordable electricity periods with the option to set the current rate; - Delayed Start function for one-time scheduled charging sessions with the option to set the current rate; - Weekly and monthly breakdowns, charts, and statistics for charging insights; - Assistance in copying Electricity Plans time periods to Schedules to save the cost of charging; - Assistance in setting Schedules; - Reminders to plug in before scheduled charging sessions; - Push notifications with session stats upon completion; - Prevention of conflicting Schedules to avoid overlapping charging sessions; - Invite users and assign different levels of access control; - Access Charger FAQ and User Manual instantly within the app. Whether you're a tech-savvy EV driver or new to electric mobility, the EVIQO app is your indispensable companion for seamless, cost-effective, and eco-friendly charging. Take control of your EV charging experience with the EVIQO app and unlock the full potential of your EVIPOWER.

Screenshots

National Grid Charge Smart NY4 screens
EVIQO4 screens

Verdict

The call

The clearest difference is rating: EVIQO at 4.7 against National Grid Charge Smart NY's 4.3. EVIQO also leads on review sentiment (35% vs 20%) and ratings volume (2K vs 298). National Grid Charge Smart NY's advantage is update cadence (monthly vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EVIQO holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: EVIQO has 2K ratings behind it against 298, so its average is the more settled of the two. Written reviews point the same way: 20% of National Grid Charge Smart NY's written reviews are positive against 35% of EVIQO's.

UpkeepUpdate frequency

National Grid Charge Smart NY ships an update monthly, EVIQO every 4 months. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.

Scorecard5 real differences · 5 level
National Grid Charge Smart NY versus EVIQO: the parameters behind the verdict, then further details
ParameterNational Grid Charge Smart NYEVIQO
PriceFreeFree
Rating4.3 (298 ratings)4.7 (2K ratings) — better
Positive reviews20.4% of reviews35.1% of reviews — better
Number of ratings2982K — better
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS18.616.4 — better
Further details — not scored
Size75 MB119 MB
Age rating4+4+
DeveloperNational Grid plcEVIQO TECHNOLOGIES LIMITED

Customer experience

National Grid Charge Smart NY

All ratings295 ratings
Positive84.4%
Neutral0.7%
Negative14.9%
Written reviews54 reviews
Positive20.4%
Neutral5.6%
Negative74.1%

EVIQO

All ratings34 ratings
Positive23.5%
Neutral17.6%
Negative58.8%
Written reviews57 reviews
Positive35.1%
Neutral17.5%
Negative47.4%

Bugs and requests

National Grid Charge Smart NY

Reported bugs

58 issues
  • App needs update but no update available
  • Vehicle account needs reconnection errors
  • Charger shows offline after factory reset
  • App conflicts with car manufacturer apps (Tesla, Toyota)
  • Intermittently functional, stops working
Show 53 more
  • Does not read anything correctly
  • Super glitchy, stops charging sometimes
  • Live session shows percentage but no other info
  • Does not work with Prius Prime
  • Keeps telling user app is out of date
  • No opportunity to update in App Store
  • No residential account connected despite login
  • Won't pair with Tesla
  • Charging sessions at home show 'away from home'
  • App blocks charging even during off-peak hours
  • Wrong calculations for kWh values
  • Missed monthly incentive due to incorrect values
  • Won't sign into National Grid account
  • Doesn't sync to car properly, loses connection
  • Rarely registers charging
  • No solar option under smart tab
  • Half the time doesn't charge to set limit
  • Starts charging at wrong times
  • General issues with car not charging
  • Unable to boost charge
  • Unreliable charging, uncertainty about overnight charge
  • Shows wildly incorrect data for charging times/amounts
  • Bug in computing off-peak hours
  • Phantom on-peak charging, false records
  • Creates phantom charges during on-peak
  • Does not allow changing car model after incorrect selection
  • Smart charging schedule doesn't work
  • Car won't charge when linked to app
  • App keeps not allowing password entry
  • Only registers charging ~50-60% of the time
  • Accurate charging data only on rare occasions
  • Vehicle status offline
  • Never records charging sessions
  • Tesla showing offline, doesn't charge off-peak
  • No longer works, won't load info
  • Vehicle update fails
  • Instructions are wrong
  • App and car incompatible
  • Inconsistent charging schedule timing
  • Issue with National Grid VTOU paperwork
  • App says ineligible despite eligible rate plan
  • Nightmare signing up, account issues
  • Confused between plugged-in times and actual off-peak charging
  • Ineligible address
  • Locked out of on-peak charging
  • NYS account ineligible after app removal
  • Hijacks Tesla app charging functions
  • Force to pair multiple vehicles
  • Requires constant GPS and spare keys for Tesla
  • Set vehicle to Leaf incorrectly
  • Glitchy first month, lost connection to vehicle
  • Cannot override settings when away from home
  • Unenroll button inaccessible

Requested features

8 requests
  • Update app to connect
  • Option to delete/unlink charger
  • Support for more vehicle brands (GM, Honda)
  • Solar charging option
  • Improved user interface
Show 3 more
  • Better customer support responsiveness
  • Clearer documentation on VTOU paperwork
  • Ability to restart interview/fix vehicle details

EVIQO

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

National Grid Charge Smart NY

No in-app purchases

None

EVIQO

No in-app purchases

Questions

Is National Grid Charge Smart NY free?
National Grid Charge Smart NY is free to download, with no in-app purchases.
Is EVIQO free?
EVIQO is free to download, with no in-app purchases.
Which has better reviews, National Grid Charge Smart NY or EVIQO?
EVIQO is rated higher. National Grid Charge Smart NY averages 4.3 out of 5 from 298 ratings, while EVIQO averages 4.7 from 2K ratings.
Do National Grid Charge Smart NY or EVIQO have ads?
Neither National Grid Charge Smart NY nor EVIQO shows ads.
Which is updated more often, National Grid Charge Smart NY or EVIQO?
National Grid Charge Smart NY ships an update monthly, and EVIQO every 4 months. Most recently, National Grid Charge Smart NY was updated on October 26, 2026 and EVIQO on October 27, 2026.

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