CS Utilities vs myHCEC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CS Utilities
Manage your utility services conveniently from your mobile device. Easily pay bills, monitor energy consumption, and report service disruptions. Access account details, receive important notifications, and find ways to reduce your energy costs.
- Review and pay bills securely
- Compare and manage energy use
- Get tips for lowering bills
- Report and track outages
- Update profile and contact support
- Enroll in notifications
- Submit rebates
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Pay your bill, get insights on your use, and report outages when you’re on the go. Our new site is easy, secure, and convenient. The new, simplified app makes it easier to: · Review your bill · Pay securely · Compare and manage your energy use · Get tips for lowering your bill · Report and track outages · Update your profile · Contact customer service · Enroll in email or text notifications · Submit rebates
myHCEC
Manage your utility services with ease. View billing history, make payments, and report outages. Stay informed about service disruptions with a real-time outage map.
- Secure account login
- View billing history (PDF/graph)
- Multiple payment options
- Report utility outages
- Real-time outage map
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This app lets you pay your bills, view your billing history, and stay updated on outages. Key Features: • Account Login: Securely log into your account to access your utility service details in one place. You will also have easy access to your profile, billing information, and payment options. • Billing Information: You can view your current and past billing details in graph format or view bills in PDF format. • Pay Your Bill: You can make payments anytime, anywhere, using your preferred payment method. You can save your payment information for future transactions, make a one-time payment, or set up automatic payments. • Report Outages: If you experience an outage or notice utility equipment damage, the app allows you to report the issue directly to the utility provider. • Outage Map: Stay informed about known outages across all your service locations. Our intuitive outage map displays real-time updates of ongoing outages, estimated restoration times, and the status of affected areas.
Screenshots
Verdict
The clearest difference is rating: myHCEC at 2.0 against CS Utilities's 1.4. CS Utilities's advantage is ratings volume (55 vs 8). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myHCEC holds the better App Store score, 2.0 against 1.4. That said, the two scores are not equally well evidenced: CS Utilities has 55 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 3% of CS Utilities's written reviews are positive against 0% of myHCEC's, so the app with the better star average is not the one people write more warmly about.
| Parameter | CS Utilities | myHCEC |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (55 ratings) | 2.0 (8 ratings) — better |
| Positive reviews | 2.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 55 — better | 8 |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | Colorado Springs Utilities | Milsoft Utility Solutions |
Customer experience
CS Utilities
myHCEC
Bugs and requests
CS Utilities
Reported bugs
45 issues- App doesn't work
- Cannot activate app
- Cannot login online
- Login help email never arrives
- Face ID not working
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- App never saves Face ID info
- Have to type in info every time
- Biometric login has never worked
- API to biometric data questionable
- Customer support cannot be reached
- Never get to register for app
- Cannot log in through app or site
- Can only pay as guest
- App never saves info for Face ID
- Password reset not working
- Cannot pay bill other than in person
- Biometric login option doesn't work
- Biometric login disappears
- App doesn't link to FaceID or TouchID
- Login sends to website
- Internal Server Error on login
- App doesn't give good registration info
- Doesn't tell if you'll stay logged in
- Internal server error all the time
- App has never worked
- App impacts web sign in
- App does nothing but cause frustration
- App needs to be redone completely
- App is a piece of garbage
- Login information does not work
- App is useless
- Payment processing issues without logging in
- 2FA via email is less secure
- Login credentials are invalid
- App tells credentials are invalid
- Select Date option doesn't work
- Cannot specify payment date
- App errors out
- Website will not take payment
- App is slow, loads a lot
- Cannot pay bill through the app
- System error occurred when paying bill
- Text message verification needed
- New app login not responding
- White screen after logo
Requested features
5 requests- Allow login code via text message
- Save login information
- Add Face ID/Touch ID login
- Update app interface
- Hire a professional app builder
myHCEC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CS Utilities
No in-app purchases
myHCEC
No in-app purchases
