Silicon Valley Hopper vs Hackney
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Silicon Valley Hopper
This app offers an affordable, public ridesharing service connecting users within Cupertino and Santa Clara, and to key transit hubs and a hospital. Book convenient, eco-friendly rides directly from your phone and pay easily with a credit or debit card.
- On-demand rideshare booking
- Service across Cupertino and Santa Clara
- Connections to Caltrain stations
- Eco-friendly electric vehicles
- Affordable public transit option
- In-app credit/debit card payment
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Silicon Valley Hopper is an affordable, public ridesharing program with service across the Cities of Cupertino and Santa Clara, plus to/from the Mountain View and Sunnyvale Caltrain stations and El Camino Health Mountain View Hospital. CONVENIENT Use your phone to book trips directly on the Silicon Valley Hopper app. You’ll be picked up in a nearby location by a branded vehicle. GREEN Most of the Silicon Valley Hopper vehicles are electric, and by connecting you to nearby transit we help you reduce your carbon footprint even further! AFFORDABLE Silicon Valley Hopper is a low cost, public transit option. Pay easily with a credit/debit card through the app. Questions? Reach out at support-hopper@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Hackney
This app consolidates multiple ride-sharing services into a single interface. It allows users to compare prices and wait times across various providers, book rides with a single tap, and view personalized pricing and promotions. It also offers features like saved places and a unified ride history.
- Compare prices and wait times
- Book rides with one tap
- View personalized pricing and promotions
- Save and sync favorite locations
- Unified ride history
- Real-time surge pricing indicators
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One app. Every ride. The best price. Hackney brings together Uber, Lyft, Waymo, Robotaxi, Empower, and Curb in one place. Compare prices and wait times across all your ride options, then book with one tap. See everything at once > Instantly view every available ride. See which provider has the lowest price or the shortest wait. No more app-switching. Book in seconds > Tap any ride to open the provider's app with your route and ride type already selected. Just hit confirm to book the ride. Your prices and promotions > Connect your rideshare accounts to see exact prices, including personalized promotions or discounts. Your places, always ready > Save Home, Work, and your favorite spots. Your saved places sync automatically from your rideshare accounts. Tap a saved place from the home screen to instantly view prices. Ride history > All your rides show up in one unified history. Tap any past ride to view details in the provider's app. What you'll see for each ride - Real-time prices - Wait times - Surge pricing indicators Terms of service: https://hackney.app/terms Privacy policy: https://hackney.app/privacy
Screenshots
Verdict
Silicon Valley Hopper and Hackney both sit at 4.7 stars, but that hides the real split: 79% of Hackney's written reviews are positive against 36% of Silicon Valley Hopper's. Hackney also leads on update cadence (every 5 days vs every 6 weeks). Silicon Valley Hopper's advantage is in-app purchases (none vs 2) and ratings volume (572 vs 134). On price, rating, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Hackney sells 2 in-app purchases, starting at $2.99 per month. Silicon Valley Hopper asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 4.7 for Silicon Valley Hopper against 4.8 for Hackney. Both are backed by a comparable volume of ratings — 572 and 134 respectively. Written reviews are what separate them: 36% of Silicon Valley Hopper's written reviews are positive against 79% of Hackney's.
Silicon Valley Hopper ships an update every 6 weeks, Hackney every 5 days. The most recent releases landed on October 27, 2026 and October 25, 2026 respectively.
| Parameter | Silicon Valley Hopper | Hackney |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (572 ratings) | 4.8 (134 ratings) — better |
| Positive reviews | 35.7% of reviews | 79.3% of reviews — better |
| Number of ratings | 572 — better | 134 |
| Update frequency | Every 6 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 130 MB | 122 MB |
| Age rating | 4+ | 4+ |
| Developer | Via Transportation, Inc. | Hackney Carriage, LLC |
Customer experience
Silicon Valley Hopper
Hackney
Bugs and requests
Silicon Valley Hopper
Reported bugs
5 issues- App splash screen freezes on startup
- Excessive 'why are you not riding' notifications
- Driver location tracking inaccuracies
- Booking system unavailable during peak times
- Drivers marked as no-show within one minute
Requested features
5 requests- Show pickup arrival time (not just destination time)
- Live activity tracking for ride status
- Drop-off at doorstep like Uber/Lyft
- More drivers in Cupertino and Santa Clara
- Better driver tracking and monitoring
Hackney
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Silicon Valley Hopper
No in-app purchases
Hackney
- Hackney Pro7 Days trial$2.991 Month
- Hackney Pro7 Days trial$4.991 Month
