Comparison

1 Hotels vs The BoTree

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

1 Hotels

Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.

Highlights
  • Mobile check-in and check-out
  • Keyless room entry
  • In-room controls
  • Direct messaging with hotel team
  • In-room dining orders
  • Concierge recommendations
  • Hotel events and offers
Features
Read full description

The 1 Hotels app allows you to tap into your personal device to seamlessly guide your journey at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team¬ from in or outside of the hotel, order in-room dining and more. HERE TO HELP – 1 to 1 team messaging, to answer your questions and assist with your requests From your personal device, whether you’re near or far, communicate with our team for everything you need. Let us know if you’re on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, we’re just a message away. ARRIVE BEFORE YOU ARRIVE – Pre check-in for a seamless arrival We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before you’ve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so it’s in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home. THE KEY TO YOUR STAY – Keyless entry to get you settled faster Skip the Front Desk if you choose and head straight to your room. Once checked in on your 1 Hotels app, you’ll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need. GETTING YOU ON YOUR WAY – Check-out with the tap of a button While it’s always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device. ROOT YOURSELF AT 1 – Stay in touch and up-to-date In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything we’re doing at 1. SEE, DO & EXPLORE – Recommendations from our Concierge Team Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you don’t miss out on all that our local communities have to offer. WATCH & LISTEN – Smart technology to connect you to your room’s devices Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.

About

The BoTree

This app serves as your digital concierge for a luxury hotel experience. It allows for seamless check-in/check-out, digital room key access, and provides curated recommendations for the local neighborhood and in-room dining.

Highlights
  • Digital room key
  • Mobile check-in/check-out
  • In-room dining ordering
  • Neighborhood recommendations
  • Concierge services
Features
Read full description

Your personal guide to The BoTree, the home of conscious luxury in London. The BoTree connects three vibrant London communities. Our app connects you to us and plugs you into our world. Get excited by the soul and life of The BoTree before you arrive. Check-in, check-out, even open you room with your digital room key, all from your phone. Recommendations, secrets and inside knowledge on our neighbourhood as well as touch of a button in-room dining. Everything you need to know and nothing you don’t. Your stay, on your terms, on your phone. The BoTree app.

Screenshots

1 Hotels4 screens
The BoTree4 screens

Verdict

The call

The clearest difference is ratings volume: 1 Hotels at 1.9K against The BoTree's 2. 1 Hotels also leads on rating (4.8 vs 4.5) and update cadence (every 2 weeks vs every 3 months). The BoTree's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

1 Hotels holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: 1 Hotels has 1.9K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

1 Hotels ships an update every 2 weeks, The BoTree every 3 months. Both last shipped on October 24, 2026.

Scorecard5 real differences · 5 level
1 Hotels versus The BoTree: the parameters behind the verdict, then further details
Parameter1 HotelsThe BoTree
PriceFreeFree
Rating4.8 (1.9K ratings) — better4.5 (2 ratings)
Positive reviews28.6% of reviews—
Number of ratings1.9K — better2
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.615.0 — better
Further details — not scored
Size169 MB73 MB
Age rating4+4+
DeveloperSH Group Operations LLCShiva Marylebone Lane Ltd

Customer experience

1 Hotels

All ratings1,879 ratings
Positive95.4%
Neutral1.1%
Negative3.6%
Written reviews35 reviews
Positive28.6%
Neutral2.9%
Negative68.6%

The BoTree

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

1 Hotels

Reported bugs

4 issues
  • Cannot log in or create account
  • App freezes and crashes frequently
  • Reservation and booking features do not work
  • Compatibility issues with various devices

Requested features

3 requests
  • Improve login and account management
  • Fix bugs and stability issues
  • Enhance user interface and user experience

The BoTree

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

1 Hotels

No in-app purchases

None

The BoTree

No in-app purchases

Questions

Is 1 Hotels free?
1 Hotels is free to download, with no in-app purchases.
Is The BoTree free?
The BoTree is free to download, with no in-app purchases.
Which has better reviews, 1 Hotels or The BoTree?
1 Hotels is rated higher. 1 Hotels averages 4.8 out of 5 from 1.9K ratings, while The BoTree averages 4.5 from 2 ratings.
Do 1 Hotels or The BoTree have ads?
Neither 1 Hotels nor The BoTree shows ads.
Which is updated more often, 1 Hotels or The BoTree?
1 Hotels ships an update every 2 weeks, and The BoTree every 3 months. Most recently, 1 Hotels was updated on October 24, 2026 and The BoTree on October 24, 2026.

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