Zybra Plus vs 1 Hotels
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zybra Plus
This app offers custom branded bicycle amenity solutions for the hospitality industry. It provides a full-service program through a self-service platform, allowing properties to offer bike rentals to their guests.
- Custom branded bicycle amenities
- Full-service program
- Self-service platform
- Hospitality industry solutions
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Zybra provides custom branded bicycle amenity solutions to the hospitality industry. We offer a full service program on a self service platform. Want to ride Zybra at your property? Reach out to info@ridezybra.com or check out www.ridezybra.com
1 Hotels
Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.
- Mobile check-in and check-out
- Keyless room entry
- In-room controls
- Direct messaging with hotel team
- In-room dining orders
- Concierge recommendations
- Hotel events and offers
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The 1 Hotels app allows you to tap into your personal device to seamlessly guide your journey at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team¬ from in or outside of the hotel, order in-room dining and more. HERE TO HELP – 1 to 1 team messaging, to answer your questions and assist with your requests From your personal device, whether you’re near or far, communicate with our team for everything you need. Let us know if you’re on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, we’re just a message away. ARRIVE BEFORE YOU ARRIVE – Pre check-in for a seamless arrival We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before you’ve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so it’s in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home. THE KEY TO YOUR STAY – Keyless entry to get you settled faster Skip the Front Desk if you choose and head straight to your room. Once checked in on your 1 Hotels app, you’ll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need. GETTING YOU ON YOUR WAY – Check-out with the tap of a button While it’s always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device. ROOT YOURSELF AT 1 – Stay in touch and up-to-date In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything we’re doing at 1. SEE, DO & EXPLORE – Recommendations from our Concierge Team Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you don’t miss out on all that our local communities have to offer. WATCH & LISTEN – Smart technology to connect you to your room’s devices Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.
Screenshots
Verdict
The clearest difference is rating: 1 Hotels at 4.8 against Zybra Plus's 3.1. 1 Hotels also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (1.9K vs 62). Zybra Plus's advantage is review sentiment (45% vs 26%) and iOS requirement (13.0 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
1 Hotels holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: 1 Hotels has 1.9K ratings behind it against 62, so its average is the more settled of the two. Written reviews complicate that: 45% of Zybra Plus's written reviews are positive against 26% of 1 Hotels's, so the app with the better star average is not the one people write more warmly about.
Zybra Plus ships an update every 5 months, 1 Hotels every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Zybra Plus | 1 Hotels |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (62 ratings) | 4.8 (1.9K ratings) — better |
| Positive reviews | 44.8% of reviews — better | 26.5% of reviews |
| Number of ratings | 62 | 1.9K — better |
| Update frequency | Every 5 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 110 MB | 169 MB |
| Age rating | 4+ | 4+ |
| Developer | Zybra LLC | SH Group Operations LLC |
Customer experience
Zybra Plus
1 Hotels
User reviews
Zybra Plus
From 62 App Store ratingsWhat we love
- 👍 Easy to use app
- 👍 Seamless experience
- 👍 Great for sightseeing
- 👍 Convenient hotel integration
- 👍 Fun and enjoyable rides
Room to improve
- 😠 App not working
- 😠 Bikes not unlocking
- 😠 Bikes not parking/ending ride
- 😠 Overcharging issues
- 😠 Misleading pricing
1 Hotels
From 1.9K App Store ratingsWhat we love
- 💡 Mobile key functionality
- 👍 Easy communication with hotel staff
- 👍 Convenient for managing reservations
Room to improve
- 🐛 Constant login issues
- 🐛 Buggy and glitchy user experience
- 🐛 Lack of basic functionality
- 👎 Slow and unresponsive app
- 👎 Poor design and user interface
Bugs and requests
Zybra Plus
Reported bugs
15 issues- App crashes or freezes
- Unable to scan QR codes
- Bike won't unlock
- Ride won't end
- Promo codes fail to apply
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- Payment processing errors
- E-bike battery drains quickly
- Bike camera malfunctioning
- Inaccurate bike location
- Bike not recognized when docked
- Headlight not functioning
- Steering mechanism unstable
- App does not show rental rate
- Receipts are unreadable
- Credit card information cannot be deleted
Requested features
5 requests- Show active rental cost in app
- Provide clear math on receipts
- Allow credit card removal from app
- Improve app stability and reliability
- Ensure phone support is available on weekends
1 Hotels
Reported bugs
4 issues- Cannot log in or create account
- App freezes and crashes frequently
- Reservation and booking features do not work
- Compatibility issues with various devices
Requested features
3 requests- Improve login and account management
- Fix bugs and stability issues
- Enhance user interface and user experience
In-app purchases
Zybra Plus
No in-app purchases
1 Hotels
No in-app purchases









