Zybra Plus User Reviews

Top reviews

Wasted 20 mins

Wasted 20 mins trying to get the bike to unlock. No phone support on a Saturday.

Monterey Beach Hotel Promo

Literally does not let you scan the bikes QR code for the free 2 hour bike ride

Don’t do it!

I’ve rented bikes in dozens of cities and foreign countries - these were the worst bikes ever. First hour free and I felt ripped off! Squared ancient tires, rusted chain and gears did not work. Shame!!

My hotel (NoBu on Miami Beach) should not be doing business with these guys. Competing bike rentals zipped by me effortlessly.
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Horrible

So far I’ve had 1 e-bike die on me and and I had to Uber with it back. Now the battery died after a 2.5 hour ride with lots of stops. 1 brake is totally fried. Don’t waste your money

E-bike experience

Loved it! The app was very easy to maneuver. I went out for breakfast and was able to park right in front of the restaurant beside me. After that, I took it back to the hotel and ended the rental with no issues. I definitely recommend trying it out—you can use the bike lanes around the city, which makes it even better for bikers.
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Worked well

I could see the price, add a coupon from the hotel for a free hour, and rent the bike. Bonus points because I saw a technician who maintains them all, and the tires were nice and firm.

Great bike

Hollywood beach boardwalk

Okay

I had difficulties using the promo code from the hotel I am staying, b/c it forced me to add a credit card. Then, I realized that it charges your card as a backup and then refund it later

Awful app/product

I’m shocked this app exists. Faulty the whole way through. Would give 0 stars if I could.

PRIMOS

EXCELLENT AND EASY TO USE FROM START TO FINISH
MANY MAHALOS 🍍🌝🍍

Perfectly fine

Smooth bike rentals, easy to use. Only put in discount code JUST before use. Be careful with a new bike!

Trash App

Problems with app, unable to process order after scanning bike

So bummed…

Was so stoked to ride bikes after a long day of driving… spent 40 min trying to get them to work, all bikes out of service. Few days later, new location, promo codes unable to be entered and no one answered the support so we gave up and walked instead. (Got a text after we had left) The app, system and customer service needs help. I hope they figure it out!
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Great App, Great Time

Easy to sign up, comfortable bikes, rode +80 mins with no problems. 5 stars!

Scam

Such a scammer app, charges me 100 for one ride. Don't use it.

pricing is misleading

The kiosk said $20/hr. I guess it was not clear to me that a 1h10m would cost $40. Plus tax. My bad, but some indication in the app would have been helpful.

Promo Codes Don’t Work

Trilith Guesthouse, promo codes don’t work, camera is unable to work properly, and location is off by a lot.

Wishing the developer a speedy recovery of this issue, as I’ve never seen them used at Trilith.

Couldn’t process payment

App does not work

Amazing

It was soooooo funnnnnn

Be wary of overcharging

Avoid using this app. We were significantly overcharged on the advertised price for our bike hire and are waiting on a response from customer support.