Comparison

HelpDesk+ vs CleanKoala

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HelpDesk+

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

Highlights
  • Generate support tickets
  • Receive assistance
  • Direct user support channel
  • Issue reporting
Features
Read full description

User can get support against their generated ticket

About

CleanKoala

Free up phone storage by identifying and deleting duplicate or similar photos and videos. Analyze your device's memory usage and get suggestions for optimization. Securely store sensitive images in a private album.

Highlights
  • Duplicate photo cleaning
  • Similar photo categorization
  • Video batch deletion
  • Memory analysis and suggestions
  • Private photo album
  • Phone health check
Features
Read full description

Want to solve the problem of excessive phone memory? Let CleanKoala help you! ►Mobile Memory Suggestion: Want to know how your phone's memory is doing? Just scan your phone's memory situation, and we will conduct a specific analysis and suggest actions for your phone's memory situation. Our suggestions will also vary depending on the phone's memory situation! Can greatly reduce phone memory troubles! ►Clean Koala intelligent function: Click on the Clean Koala cartoon doll, and we will provide you with different product functions! You can use the CleanKoala cartoon doll to achieve different functions: phone memory cleaning, phone health check, function navigation, and in future versions, we will continue to introduce more interesting and practical features, which can only be experienced in CleanKoala! ►Clean up duplicate photos: Have CleanKoala scan your photo library and tell you how many duplicate photos are taking up your memory! You can delete or keep these photos, and CleanKoala can help you achieve it! ►Video management: Is there too much video in the phone? CleanKoala is here to help you! You can batch select the videos you want to delete, or enter the operation page to decide whether to delete or keep the videos by sliding left or right. Two operation methods are designed to help you better clean up your phone's memory ►Similar photo cleaning: There are many photos with similar elements in the phone, such as taking several poses under a background, but leaving them all is too wasteful of memory? We will categorize similar photo groups for you, and you can choose to keep the best results or keep all of them, allowing you to experience the fun of managing photos and reviewing the past! ►Private Album: Concerned about sensitive photos? CleanKoala provides a Private Album feature that allows you to store your private photos securely. Keep your personal moments safe and accessible only to you! ►More features: CleanKoala aims to provide users with a convenient and enjoyable product experience, and we will continue to launch more practical and interesting features in the future! Privacy Policy: https://docs.google.com/document/d/1NEo767jnQFxDfr4PnyreOlb7NhicTAIbbqKqL92QtMo/edit?usp=sharing Terms of Use: https://docs.google.com/document/d/19IJ-qcSp8C4Nqn5mSG50GByygQJeISSmUSJU9VpLWAU/edit?usp=sharing

Screenshots

HelpDesk+3 screens
CleanKoala4 screens

Verdict

The call

The clearest difference is rating: CleanKoala at 4.4 against HelpDesk+'s 2.7. CleanKoala also leads on ratings volume (801 vs 12). HelpDesk+'s advantage is in-app purchases (none vs 12) and ads (none vs shown). On price, update cadence and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. CleanKoala sells 11 in-app purchases, starting at $2.99 per 7 days. HelpDesk+ asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

CleanKoala holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: CleanKoala has 801 ratings behind it against 12, so its average is the more settled of the two.

UpkeepUpdate frequency

HelpDesk+ ships an update every 3 weeks, CleanKoala every 2 weeks. The most recent releases landed on September 10, 2026 and September 25, 2026 respectively.

Scorecard6 real differences · 4 level
HelpDesk+ versus CleanKoala: the parameters behind the verdict, then further details
ParameterHelpDesk+CleanKoala
PriceFreeFree
Rating2.7 (12 ratings)4.4 (801 ratings) — better
Positive reviews—44.4% of reviews
Number of ratings12801 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.0
Further details — not scored
Size6 MB116 MB
Age rating17+4+
DeveloperCLUB MALWA PRIVATE LIMITEDFREEBOUND TECHNOLOGY LIMITED

Customer experience

HelpDesk+

All ratings12 ratings
Positive33.3%
Neutral16.7%
Negative50.0%

CleanKoala

All ratings801 ratings
Positive84.0%
Neutral10.0%
Negative6.0%
Written reviews18 reviews
Positive44.4%
Neutral11.1%
Negative44.4%

Bugs and requests

HelpDesk+

Not enough reviews yet to summarise bugs or requests.

CleanKoala

Reported bugs

2 issues
  • Doesn't delete photos/videos as advertised
  • Subscription issues

Requested features

2 requests
  • Allow viewing of all payment options
  • Improve ability to delete photos/videos

In-app purchases

None

HelpDesk+

No in-app purchases

11 purchases

CleanKoala

Subscriptions10
  • Cleankoala PRO 50% OFF$2.997 Days
  • Cleankoala PRO 50% OFF3 Days trial$2.997 Days
  • Cleankoala Pro$6.997 Days
Show 7 more
  • Cleankoala pro weekly3 Days trial$7.997 Days
  • CleanKoala PRO7 Days trial$7.997 Days
  • CleanKoala Pro3 Days trial$8.997 Days
  • Cleankoala pro weekly$8.997 Days
  • Cleankoala PRO7 Days trial$9.997 Days
  • CleanKoala PRO7 Days trial$12.997 Days
  • Cleankoala pro yearly$49.991 Year
One-time1
  • CleanKoala lifetime pro$39.99

Questions

Is HelpDesk+ free?
HelpDesk+ is free to download, with no in-app purchases.
Is CleanKoala free?
CleanKoala is free to download, with in-app purchases available.
Which has better reviews, HelpDesk+ or CleanKoala?
CleanKoala is rated higher. HelpDesk+ averages 2.7 out of 5 from 12 ratings, while CleanKoala averages 4.4 from 801 ratings.
Do HelpDesk+ or CleanKoala have ads?
CleanKoala shows ads; HelpDesk+ does not.
Which is updated more often, HelpDesk+ or CleanKoala?
HelpDesk+ ships an update every 3 weeks, and CleanKoala every 2 weeks. Most recently, HelpDesk+ was updated on September 10, 2026 and CleanKoala on September 25, 2026.

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