HelpDesk+ vs CleanKoala
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk+
This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.
- Generate support tickets
- Receive assistance
- Direct user support channel
- Issue reporting
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User can get support against their generated ticket
CleanKoala
Free up phone storage by identifying and deleting duplicate or similar photos and videos. Analyze your device's memory usage and get suggestions for optimization. Securely store sensitive images in a private album.
- Duplicate photo cleaning
- Similar photo categorization
- Video batch deletion
- Memory analysis and suggestions
- Private photo album
- Phone health check
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Want to solve the problem of excessive phone memory? Let CleanKoala help you! ►Mobile Memory Suggestion: Want to know how your phone's memory is doing? Just scan your phone's memory situation, and we will conduct a specific analysis and suggest actions for your phone's memory situation. Our suggestions will also vary depending on the phone's memory situation! Can greatly reduce phone memory troubles! ►Clean Koala intelligent function: Click on the Clean Koala cartoon doll, and we will provide you with different product functions! You can use the CleanKoala cartoon doll to achieve different functions: phone memory cleaning, phone health check, function navigation, and in future versions, we will continue to introduce more interesting and practical features, which can only be experienced in CleanKoala! ►Clean up duplicate photos: Have CleanKoala scan your photo library and tell you how many duplicate photos are taking up your memory! You can delete or keep these photos, and CleanKoala can help you achieve it! ►Video management: Is there too much video in the phone? CleanKoala is here to help you! You can batch select the videos you want to delete, or enter the operation page to decide whether to delete or keep the videos by sliding left or right. Two operation methods are designed to help you better clean up your phone's memory ►Similar photo cleaning: There are many photos with similar elements in the phone, such as taking several poses under a background, but leaving them all is too wasteful of memory? We will categorize similar photo groups for you, and you can choose to keep the best results or keep all of them, allowing you to experience the fun of managing photos and reviewing the past! ►Private Album: Concerned about sensitive photos? CleanKoala provides a Private Album feature that allows you to store your private photos securely. Keep your personal moments safe and accessible only to you! ►More features: CleanKoala aims to provide users with a convenient and enjoyable product experience, and we will continue to launch more practical and interesting features in the future! Privacy Policy: https://docs.google.com/document/d/1NEo767jnQFxDfr4PnyreOlb7NhicTAIbbqKqL92QtMo/edit?usp=sharing Terms of Use: https://docs.google.com/document/d/19IJ-qcSp8C4Nqn5mSG50GByygQJeISSmUSJU9VpLWAU/edit?usp=sharing
Screenshots
Verdict
The clearest difference is rating: CleanKoala at 4.4 against HelpDesk+'s 2.7. CleanKoala also leads on ratings volume (801 vs 12). HelpDesk+'s advantage is in-app purchases (none vs 12) and ads (none vs shown). On price, update cadence and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. CleanKoala sells 11 in-app purchases, starting at $2.99 per 7 days. HelpDesk+ asks for nothing beyond the download.
CleanKoala holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: CleanKoala has 801 ratings behind it against 12, so its average is the more settled of the two.
HelpDesk+ ships an update every 3 weeks, CleanKoala every 2 weeks. The most recent releases landed on September 10, 2026 and September 25, 2026 respectively.
| Parameter | HelpDesk+ | CleanKoala |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (12 ratings) | 4.4 (801 ratings) — better |
| Positive reviews | — | 44.4% of reviews |
| Number of ratings | 12 | 801 — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 6 MB | 116 MB |
| Age rating | 17+ | 4+ |
| Developer | CLUB MALWA PRIVATE LIMITED | FREEBOUND TECHNOLOGY LIMITED |
Customer experience
HelpDesk+
CleanKoala
Bugs and requests
HelpDesk+
Not enough reviews yet to summarise bugs or requests.
CleanKoala
Reported bugs
2 issues- Doesn't delete photos/videos as advertised
- Subscription issues
Requested features
2 requests- Allow viewing of all payment options
- Improve ability to delete photos/videos
In-app purchases
HelpDesk+
No in-app purchases
CleanKoala
- Cleankoala PRO 50% OFF$2.997 Days
- Cleankoala PRO 50% OFF3 Days trial$2.997 Days
- Cleankoala Pro$6.997 Days
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- Cleankoala pro weekly3 Days trial$7.997 Days
- CleanKoala PRO7 Days trial$7.997 Days
- CleanKoala Pro3 Days trial$8.997 Days
- Cleankoala pro weekly$8.997 Days
- Cleankoala PRO7 Days trial$9.997 Days
- CleanKoala PRO7 Days trial$12.997 Days
- Cleankoala pro yearly$49.991 Year
- CleanKoala lifetime pro$39.99
Questions
Is HelpDesk+ free?
Is CleanKoala free?
Which has better reviews, HelpDesk+ or CleanKoala?
Do HelpDesk+ or CleanKoala have ads?
Which is updated more often, HelpDesk+ or CleanKoala?
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