Case Tracker for USCIS & NVC vs HelpDesk+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Case Tracker for USCIS & NVC
This app helps you track your U.S. immigration cases with USCIS and NVC. Get real-time status updates, immigration news, and prepare for your citizenship interview with a civics quiz. Receive automated alerts for case changes and new Visa Bulletins.
- Track USCIS and NVC cases
- Automated status change notifications
- Visa Bulletin updates
- Immigration news feed
- Citizenship civics quiz
- Search case statuses
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The ultimate app for tracking USCIS and NVC immigration cases for U.S.A visa and citizenship. Quick access to Visa Bulletins, the latest immigration news, push notifications keep you up to date and Civics Quiz to help you prepare for the USCIS Citizenship Civics Interview. ** Trusted by over 2 million users ** Features include: • Tracking for all valid USCIS case receipts, including EAC, IOE, LIN, MCT, MGL, MSC, NBC*, SRC, WAC, YSC, ZAR, ZCH, ZHN etc. • Tracking of Immigrant and Nonimmigrant Visa NVC cases • Civics Quiz to help you prepare for your Citizenship interview • Automated alerts: Background updates with notifications if one of your cases receives a status change & when a new Visa Bulletin has been released • Search a range of cases and get their status • Read the latest immigration news • See the latest Visa Bulletin and NVC timeframes Disclaimer: Case Tracker for USCIS does not represent or is not affiliated with, any U.S. government entity. We also do not offer any legal advice since Case Tracker for USCIS is not a law firm. Case Tracker for USCIS provides real-time case status information, which is publicly available on https://egov.uscis.gov/casestatus/landing.do and https://ceac.state.gov/ceac/. As such we do not claim the accuracy of information and this information can not be used in any legal case. All case information displayed in the app is done so in compliance with the USCIS website policies (https://www.uscis.gov/website-policies), which state: "Information presented on this WWW site is considered public information and may be distributed or copied." Terms of use & Privacy policy: https://usciscasetracker.com/privacy-terms-and-conditions.html
HelpDesk+
This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.
- Generate support tickets
- Receive assistance
- Direct user support channel
- Issue reporting
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User can get support against their generated ticket
Screenshots
Verdict
The clearest difference is rating: Case Tracker for USCIS & NVC at 4.8 against HelpDesk+'s 2.7. Case Tracker for USCIS & NVC also leads on ratings volume (319K vs 12) and chart position (#32 vs unranked). HelpDesk+'s advantage is in-app purchases (none vs 20) and ads (none vs shown). On price, update cadence and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Case Tracker for USCIS & NVC sells 14 in-app purchases, starting at $2.99 per month. HelpDesk+ asks for nothing beyond the download.
Case Tracker for USCIS & NVC holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Case Tracker for USCIS & NVC has 319K ratings behind it against 12, so its average is the more settled of the two.
Case Tracker for USCIS & NVC ships an update fortnightly, HelpDesk+ every 3 weeks. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.
| Parameter | Case Tracker for USCIS & NVC | HelpDesk+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (319K ratings) — better | 2.7 (12 ratings) |
| Positive reviews | 63.8% of reviews | — |
| Number of ratings | 319K — better | 12 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #32 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 217 MB | 6 MB |
| Age rating | 4+ | 17+ |
| Developer | ImmiVision, LLC | CLUB MALWA PRIVATE LIMITED |
Customer experience
Case Tracker for USCIS & NVC
HelpDesk+
Bugs and requests
Case Tracker for USCIS & NVC
Reported bugs
3 issues- Updating screen gets stuck
- Notifications not working as expected
- Inconsistent case status display
Requested features
4 requests- Limit notifications to case updates only
- Add option to track case history
- Improve background update functionality
- Enhance community features for sharing experiences
HelpDesk+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Case Tracker for USCIS & NVC
- Case Tracker Plus$2.991 Month
- Case Tracker Plus$3.991 Month
- Case Tracker Pro$4.991 Month
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- Case Tracker Plus2 variants$4.991 Month
- Case Tracker Plus3 variants$6.991 Month
- Case Tracker Pro$7.991 Month
- Case Tracker Pro2 variants$8.993 Months
- Case Tracker Plus$8.991 Month
- Case Tracker Pro2 variants$10.991 Month
- Case Tracker Pro$11.993 Months
- Case Tracker Pro$12.991 Month
- Case Tracker Pro$18.993 Months
- Case Tracker Pro$25.993 Months
- Ad-Free Upgrade$4.99
HelpDesk+
No in-app purchases
Questions
Is Case Tracker for USCIS & NVC free?
Is HelpDesk+ free?
Which has better reviews, Case Tracker for USCIS & NVC or HelpDesk+?
Do Case Tracker for USCIS & NVC or HelpDesk+ have ads?
Which is updated more often, Case Tracker for USCIS & NVC or HelpDesk+?
Other comparisons
