Comparison

BoldDesk vs Chibbaa

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BoldDesk

This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.

Highlights
  • Organize support requests
  • Collaborate with customers and teammates
  • Automate repetitive tasks
  • Convert emails to tickets
  • Automate ticket assignments
  • Customize support forms
  • Set custom SLAs
  • Publish self-help articles
Features
Read full description

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience. The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version. Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products. Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents. This intuitive ticketing system features an improved user experience to provide seamless customer service. We are constantly striving to enhance your experience with the BoldDesk mobile app.

About

Chibbaa

Features
Read full description

Chibbaa runs your whole shop from your phone: your products, your website on your own domain, your WhatsApp, Instagram and Messenger chats, your orders and your numbers. Snap a photo, AI writes it up Take a photo or pick a few from your gallery. Chibbaa names each product, writes the description, specs and tags, and you add the price. Several products in one go. Your website, your domain Your store goes live at yourstore.chibbaa.com, or on your own domain like yourbrand.com. Pick a design, add your logo and banner, and every product you add appears there. Sell right in WhatsApp Shoppers message your store and get answers from your own catalogue. They browse, add to cart, check out and pay without leaving the chat. The same assistant works on Instagram and Facebook Messenger. Orders in, paid and tracked Every sale from your website, your chats and your counter lands in one list. Create orders and invoices, record payments, and track each delivery from paid to delivered. Built-in point of sale for in-person sales. Selraa, your store assistant Selraa reads your week for you: sales, visitors and what is selling, with clear next steps. Ask it anything about your store. Know your numbers Revenue, orders, profit, visitors and when they shop, with where they came from. Take payments your way Connect the payment provider you already use and take payments in your own name, or accept bank transfers. Also included - Categories, collections and coupons - Customers list with order history - Campaigns to bring shoppers back - Delivery zones and pickup points - Teammates with their own permissions - Notifications for new orders and daily summaries - Light and dark mode Fashion, beauty, food, electronics or services: set up in minutes, no technical knowledge needed. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

BoldDesk4 screens
Chibbaa4 screens

Verdict

The call

The clearest difference is in-app purchases: BoldDesk at none against Chibbaa's 6. Chibbaa's advantage is update cadence (every 5 days vs every 2 weeks). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Chibbaa sells 6 in-app purchases, starting at $0.99 per month. BoldDesk asks for nothing beyond the download.

UpkeepUpdate frequency

BoldDesk ships an update every 2 weeks, Chibbaa every 5 days. The most recent releases landed on November 3, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 8 level
BoldDesk versus Chibbaa: the parameters behind the verdict, then further details
ParameterBoldDeskChibbaa
PriceFreeFree
Rating4.5 (6 ratings) — better—
Positive reviews20.0% of reviews—
Number of ratings6 — better—
Update frequencyEvery 2 weeksEvery 5 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.4
Further details — not scored
Size127 MB126 MB
Age rating4+4+
DeveloperSyncfusion Inc.Winzy Social

In-app purchases

None

BoldDesk

No in-app purchases

6 purchases

Chibbaa

Subscriptions6
  • Starter Monthly$0.991 Month
  • Business Monthly$2.991 Month
  • Premium Monthly$9.991 Month
Show 3 more
  • Starter Yearly$9.991 Year
  • Business Yearly$29.991 Year
  • Premium Yearly$99.991 Year

Questions

Is BoldDesk free?
BoldDesk is free to download, with no in-app purchases.
Is Chibbaa free?
Chibbaa is free to download, with in-app purchases available.
Do BoldDesk or Chibbaa have ads?
Neither BoldDesk nor Chibbaa shows ads.
Which is updated more often, BoldDesk or Chibbaa?
BoldDesk ships an update every 2 weeks, and Chibbaa every 5 days. Most recently, BoldDesk was updated on November 3, 2026 and Chibbaa on October 31, 2026.

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