Citytouch vs Sonali e
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citytouch
This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.
- Digital banking solution
- Manage finances
- Mobile banking
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Welcome to Citytouch! Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app. Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place. Powerful banking, simplified • Open a new bank account instantly, without stepping into a branch • Get a complete, real-time view of your accounts, cards, loans, and investments • Personalize your dashboard with smart tools to help you track your finances • Switch seamlessly between English and Bangla Move your money in a tap • Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN • Transfer funds seamlessly to major mobile wallets • Scan and pay with QR codes at thousands of merchants • Withdraw cash without your card using Cash by Code Settle bills in seconds • Top up your mobile balance and pay utility bills instantly • Pay internet, insurance, tuition, and club fees with ease • Settle your credit card bills securely and on time Total control over your cards • Activate cards and manage your PIN directly from the app • Enable or disable international transactions with a single tap • Manage transaction limits and security settings with ease Grow your savings effortlessly • Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes • Apply for digital loans directly through the app (for eligible customers) • Access dedicated digital banking features for City Islamic accounts Premium support and smart features • Earn MyRewards points on your everyday transactions • Get instant assistance through our AI Chatbot in Bangla and English • Raise and track service requests directly from the app • Explore ATMs, branches, and exclusive offers in Guest Mode before you log in Getting started is simple 1. Download the app 2. Register using your City Bank account or card details 3. Start banking smarter Download Citytouch and experience banking designed around you. Need help? Call 16234 or email citytouch@citybankplc.com.
Sonali e
This mobile wallet app facilitates daily financial transactions for users, including fund transfers, mobile recharges, and bill payments. It offers secure access with PIN and OTP verification, transaction history, and balance checking. The app supports both Bengali and English languages.
- Fund Transfer
- Mobile Airtime Recharge
- Bill Payments
- Transaction History
- Balance Checking
- PIN and OTP Security
- Dual Language Support (Bangla/English)
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Sonali e-Wallet Sonali e-Wallet is the mobile wallet apps of Sonali Bank Limited, the largest state owned commercial bank of Bangladesh. Sonali Bank Limited is working alongside with the government to implement the agenda of Digital Bangladesh by introducing various automation initiatives. These initiatives enable us to ensure operational excellence as well as meet customer expectations by providing better services. As part of our digital transformation program, we have recently developed a dynamic and secure wallet apps that cater your daily transaction needs like Fund Transfer, Mobile Airtime Recharge and Bill Payments etc. You will get notifications on your latest activity; see your transaction history, transaction summary etc. Sonali e-Wallet is bring very exciting and innovative services in the market to meet customer needs and demands. • Both Bangla and English Supported • Sonali e-Wallet is a secured app. The App requires your PIN number in two phases. First for login and second, for every transaction you need to provide PIN number. For transaction purpose you also need OTP along with the PIN number. • You can add your Wallet Account name and change your Profile picture. • Add Money from your Bank Account to Wallet Account and vice versa • Send Money to other Wallet or Account • Fund Transfer through BEFTN • Recharge mobile or pay postpaid mobile bills for the mobile network operators below: o Robi o Airtel o Teletalk o Grameenphone o Banglalink • Payment of utility bill through the wallet apps is also available. • Credit card Statement and bill payment for Sonali Bank Limited Credit Card user. • Checking your Wallet and Account balance is very easy through a single tap on the screen • Receive notifications for your latest transactions.
Screenshots
Verdict
The clearest difference is rating: Citytouch at 4.2 against Sonali e's 3.4. Citytouch also leads on review sentiment (42% vs 28%) and ratings volume (1.9K vs 280). Sonali e's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citytouch holds the better App Store score, 4.2 against 3.4. That said, the two scores are not equally well evidenced: Citytouch has 1.9K ratings behind it against 280, so its average is the more settled of the two. Written reviews point the same way: 42% of Citytouch's written reviews are positive against 28% of Sonali e's.
Citytouch ships an update every 2 months, Sonali e every 3 weeks. The most recent releases landed on October 13, 2026 and October 11, 2026 respectively.
| Parameter | Citytouch | Sonali e |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (1.9K ratings) — better | 3.4 (280 ratings) |
| Positive reviews | 42.3% of reviews — better | 27.8% of reviews |
| Number of ratings | 1.9K — better | 280 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 203 MB | 94 MB |
| Age rating | 4+ | 4+ |
| Developer | The City Bank PLC. | Sonali Bank Limited |
Customer experience
Citytouch
Sonali e
User reviews
Citytouch
From 1.9K App Store ratingsWhat we love
- 🚀 Smooth and easy user interface
- 👍 Comprehensive banking features
- 🔒 Reliable and secure
- 💡 Innovative digital banking experience
Room to improve
- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and long loading times
- 🔍 Outdated and confusing user interface
- 🤔 Inconsistent user experience
Sonali e
From 280 App Store ratingsWhat we love
- 👍 User-friendly interface and navigation
- 🏦 Comprehensive banking services for Sonali Bank customers
- ✅ Reliable transaction processing
- 🔒 Trustworthy government bank application
- 📱 Good feature set compared to other government banks
Room to improve
- 🐛 Frequent app crashes and crashes on startup
- ❌ Server connectivity issues despite stable internet
- 📱 iOS compatibility problems, especially with iOS 26
- 🔐 Device binding restrictions limiting phone switching
- ⏱️ Maintenance mode without schedule notification
Bugs and requests
Citytouch
Reported bugs
4 issues- Face ID/Touch ID login issues after updates
- Inability to view full credit card transaction details
- Inconsistent behavior when making payments
- App crashes when trying to access certain features
Requested features
6 requests- Improved app stability and performance
- Modernized and intuitive user interface design
- Expanded features for Islamic banking accounts
- Support for additional payment methods (e.g., NFC, Apple Pay)
- Enhanced transaction history and statement viewing
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- Faster and more reliable fund transfers
Sonali e
Reported bugs
14 issues- App crashes immediately upon opening after recent updates
- Cannot connect to server error despite working internet
- Login failures and authentication issues
- Incompatibility with iOS 26 and newer versions
- App not opening on iPhone 13, 14, 15, 16 Pro models
Show 9 moreShow fewer
- OTP not arriving during login attempts
- App freezes and becomes unresponsive
- Device jailbreak false detection
- Date of birth field buggy during registration
- Recharge button causes app crash
- App crashes during transactions
- Registration process hangs indefinitely
- Slow performance and lag issues
- Debit card cannot be added to e-wallet
Requested features
14 requests- Export transaction reports functionality
- FDR and DPS closing options in app
- iPad support with full functionality
- NPSB inter-bank transfer support
- Biometric login authentication
Show 9 moreShow fewer
- OTP delivery via email option
- Online account opening and DPS/FDR creation
- Unified fund transfer feature
- Phone number change option
- PIN reset functionality
- Beneficiary management system
- Mini statements and account balance checking
- Utility bill payment feature
- Money transfer to other banks and mobile wallets
In-app purchases
Citytouch
No in-app purchases
Sonali e
No in-app purchases






