Comparison

Citytouch vs Waadaa.Insure

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citytouch

Manage your entire banking relationship from a single app. Open accounts, apply for loans, save, invest, pay, and transfer funds instantly. Personalize your dashboard with smart tools to track finances and settle bills in seconds.

Highlights
  • Open accounts instantly
  • Real-time account view
  • Personalized financial dashboard
  • Instant fund transfers
  • QR code payments
  • Card management
  • Digital loans and savings
Features
Read full description

Welcome to Citytouch! Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app. Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place. Powerful banking, simplified • Open a new bank account instantly, without stepping into a branch • Get a complete, real-time view of your accounts, cards, loans, and investments • Personalize your dashboard with smart tools to help you track your finances • Switch seamlessly between English and Bangla Move your money in a tap • Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN • Transfer funds seamlessly to major mobile wallets • Scan and pay with QR codes at thousands of merchants • Withdraw cash without your card using Cash by Code Settle bills in seconds • Top up your mobile balance and pay utility bills instantly • Pay internet, insurance, tuition, and club fees with ease • Settle your credit card bills securely and on time Total control over your cards • Activate cards and manage your PIN directly from the app • Enable or disable international transactions with a single tap • Manage transaction limits and security settings with ease Grow your savings effortlessly • Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes • Apply for digital loans directly through the app (for eligible customers) • Access dedicated digital banking features for City Islamic accounts Premium support and smart features • Earn MyRewards points on your everyday transactions • Get instant assistance through our AI Chatbot in Bangla and English • Raise and track service requests directly from the app • Explore ATMs, branches, and exclusive offers in Guest Mode before you log in Getting started is simple 1. Download the app 2. Register using your City Bank account or card details 3. Start banking smarter Download Citytouch and experience banking designed around you. Need help? Call 16234 or email citytouch@citybankplc.com.

About

Waadaa.Insure

This app simplifies insurance in Bangladesh by connecting users with reputable providers. It offers a digital-first approach for easy plan comparison, quotes, and claims, making insurance accessible and efficient for everyone.

Highlights
  • Compare insurance plans
  • Get insurance quotes
  • Digital enrollment
  • Hassle-free claims submission
  • Seamless operations
  • Customized insurance solutions
Features
Read full description

Waadaa.Insure is an innovative InsurTech solution, reshaping insurance accessibility and efficiency in Bangladesh. The platform strategically collaborates with reputable insurers and healthcare providers, offering cutting-edge InsurTech and HealthTech solutions. Advanced API integration and technology enable our focus on serving underserved communities, ensuring seamless operations across life, health, and non-life solutions. Our commitment lies in delivering customized insurance solutions, prioritizing customer satisfaction as a safeguard against unforeseen financial challenges. Embracing a digital-first approach, our state-of-the-art technologies streamline insurance processes, making enrollment, claim submissions, and processing fully digital, hassle-free, transparent, and seamless. The Waadaa.Insure app empowers users to navigate insurance effortlessly, offering a user-friendly interface to compare plans, obtain quotes, and select tailored coverage. Eliminating paperwork and long waits, our app simplifies the insurance journey, providing a transparent and efficient experience. Our team's dedication to service excellence propels continuous improvement, aligning with evolving user needs and industry standards. This commitment ensures that the Waadaa.Insure app remains at the forefront, reshaping the future of insurance. Experience the transformative power of choice, accessibility, and peace of mind by downloading the Waadaa.Insure app today. Join us in reshaping the future of insurance accessibility, ensuring your financial well-being with ease.

Screenshots

Citytouch4 screens
Waadaa.Insure4 screens

Verdict

The call

The clearest difference is rating: Waadaa.Insure at 5.0 against Citytouch's 4.2. Waadaa.Insure also leads on update cadence (every 3 days vs every 2 months) and iOS requirement (13.0 vs 15.0). Citytouch's advantage is ratings volume (1.9K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Waadaa.Insure holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Citytouch has 1.9K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Citytouch ships an update every 2 months, Waadaa.Insure every 3 days. The most recent releases landed on November 10, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
Citytouch versus Waadaa.Insure: the parameters behind the verdict, then further details
ParameterCitytouchWaadaa.Insure
PriceFreeFree
Rating4.2 (1.9K ratings)5.0 (2 ratings) — better
Positive reviews42.3% of reviews—
Number of ratings1.9K — better2
Update frequencyEvery 2 monthsEvery 3 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size203 MB36 MB
Age rating4+17+
DeveloperCity Bank PLC.WAADAA LTD.

Customer experience

Citytouch

All ratings1,876 ratings
Positive79.6%
Neutral5.9%
Negative14.5%
Written reviews286 reviews
Positive42.3%
Neutral10.8%
Negative46.9%

Waadaa.Insure

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Citytouch

Reported bugs

4 issues
  • Face ID/Touch ID login issues after updates
  • Inability to view full credit card transaction details
  • Inconsistent behavior when making payments
  • App crashes when trying to access certain features

Requested features

6 requests
  • Improved app stability and performance
  • Modernized and intuitive user interface design
  • Expanded features for Islamic banking accounts
  • Support for additional payment methods (e.g., NFC, Apple Pay)
  • Enhanced transaction history and statement viewing
Show 1 more
  • Faster and more reliable fund transfers

Waadaa.Insure

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Citytouch

No in-app purchases

None

Waadaa.Insure

No in-app purchases

Questions

Is Citytouch free?
Citytouch is free to download, with no in-app purchases.
Is Waadaa.Insure free?
Waadaa.Insure is free to download, with no in-app purchases.
Which has better reviews, Citytouch or Waadaa.Insure?
Waadaa.Insure is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while Waadaa.Insure averages 5.0 from 2 ratings.
Do Citytouch or Waadaa.Insure have ads?
Neither Citytouch nor Waadaa.Insure shows ads.
Which is updated more often, Citytouch or Waadaa.Insure?
Citytouch ships an update every 2 months, and Waadaa.Insure every 3 days. Most recently, Citytouch was updated on November 10, 2026 and Waadaa.Insure on November 4, 2026.

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