Comparison

Citytouch vs Sonali eSheba

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citytouch

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

Highlights
  • Digital banking solution
  • Manage finances
  • Mobile banking
Features
Read full description

Welcome to Citytouch! Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app. Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place. Powerful banking, simplified • Open a new bank account instantly, without stepping into a branch • Get a complete, real-time view of your accounts, cards, loans, and investments • Personalize your dashboard with smart tools to help you track your finances • Switch seamlessly between English and Bangla Move your money in a tap • Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN • Transfer funds seamlessly to major mobile wallets • Scan and pay with QR codes at thousands of merchants • Withdraw cash without your card using Cash by Code Settle bills in seconds • Top up your mobile balance and pay utility bills instantly • Pay internet, insurance, tuition, and club fees with ease • Settle your credit card bills securely and on time Total control over your cards • Activate cards and manage your PIN directly from the app • Enable or disable international transactions with a single tap • Manage transaction limits and security settings with ease Grow your savings effortlessly • Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes • Apply for digital loans directly through the app (for eligible customers) • Access dedicated digital banking features for City Islamic accounts Premium support and smart features • Earn MyRewards points on your everyday transactions • Get instant assistance through our AI Chatbot in Bangla and English • Raise and track service requests directly from the app • Explore ATMs, branches, and exclusive offers in Guest Mode before you log in Getting started is simple 1. Download the app 2. Register using your City Bank account or card details 3. Start banking smarter Download Citytouch and experience banking designed around you. Need help? Call 16234 or email citytouch@citybankplc.com.

About

Sonali eSheba

Access banking services from anywhere in the world. Open accounts, pay various government fees, and manage your finances digitally. Enjoy a secure and reliable banking experience with support for both English and Bengali languages.

Highlights
  • Open bank accounts
  • Pay travel tax
  • Pay e-passport fees
  • Pay admission fees
  • Pay income tax
  • Supports English and Bengali
  • Secure and reliable
Features
Read full description

Sonali eSheba is a Banking e-Service Mobile App of Sonali Bank PLC. Sonali eSheba is the mobile app of Sonali Bank PLC through where any Bangladeshi will be able to get Banking e-Service of Bangladesh from anywhere in the world. Provided Service List of Sonali eSheba: 1. Open Bank Account(required OTP, client photo, NID & passport etc.), 2. Pay Travel Tax Fee, 3. Pay e-Passport Fee, 4. Pay BUET Fee, 5. Pay XI Class Admission Fee. 6. Income Tax Fee etc. Sonali Bank PLC is working along with the government to implement the agenda of Digital Bangladesh by introducing various automation initiatives. These initiatives enable to ensure operational excellence as well as it will meet customer expectations by providing better services. As a part of our digital transformation program, we have offered better banking services without visiting branches. More exciting features will be available soon to meet customer needs and demands. Please Download Sonali eSheba. Do not use any other websites for downloading this application. Key features are: • Supports Both English and Bengali Language. • Customer need verify for Bank Account Open Service required OTP verify by SMS/ messenger. • Secured, Reliable, Flexible. • Enjoy banking services without any extra hassle. • Receive notification after taking any service.

Screenshots

Citytouch4 screens
Sonali eSheba4 screens

Verdict

The call

The clearest difference is rating: Citytouch at 4.2 against Sonali eSheba's 1.0. Citytouch also leads on review sentiment (42% vs 0%) and ratings volume (1.9K vs 1). Sonali eSheba's advantage is update cadence (every 6 days vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Citytouch holds the better App Store score, 4.2 against 1.0. That said, the two scores are not equally well evidenced: Citytouch has 1.9K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 42% of Citytouch's written reviews are positive against 0% of Sonali eSheba's.

UpkeepUpdate frequency

Citytouch ships an update every 2 months, Sonali eSheba every 6 days. The most recent releases landed on October 26, 2026 and October 12, 2026 respectively.

Scorecard4 real differences · 6 level
Citytouch versus Sonali eSheba: the parameters behind the verdict, then further details
ParameterCitytouchSonali eSheba
PriceFreeFree
Rating4.2 (1.9K ratings) — better1.0 (1 ratings)
Positive reviews42.3% of reviews — better0.0% of reviews
Number of ratings1.9K — better1
Update frequencyEvery 2 monthsEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size203 MB268 MB
Age rating4+4+
DeveloperThe City Bank PLC.Sonali Bank Limited

Customer experience

Citytouch

All ratings1,868 ratings
Positive79.6%
Neutral5.9%
Negative14.5%
Written reviews286 reviews
Positive42.3%
Neutral10.8%
Negative46.9%

Sonali eSheba

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Citytouch

Reported bugs

4 issues
  • Face ID/Touch ID login issues after updates
  • Inability to view full credit card transaction details
  • Inconsistent behavior when making payments
  • App crashes when trying to access certain features

Requested features

6 requests
  • Improved app stability and performance
  • Modernized and intuitive user interface design
  • Expanded features for Islamic banking accounts
  • Support for additional payment methods (e.g., NFC, Apple Pay)
  • Enhanced transaction history and statement viewing
Show 1 more
  • Faster and more reliable fund transfers

Sonali eSheba

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Citytouch

No in-app purchases

None

Sonali eSheba

No in-app purchases

Questions

Is Citytouch free?
Citytouch is free to download, with no in-app purchases.
Is Sonali eSheba free?
Sonali eSheba is free to download, with no in-app purchases.
Which has better reviews, Citytouch or Sonali eSheba?
Citytouch is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while Sonali eSheba averages 1.0 from 1 ratings.
Do Citytouch or Sonali eSheba have ads?
Neither Citytouch nor Sonali eSheba shows ads.
Which is updated more often, Citytouch or Sonali eSheba?
Citytouch ships an update every 2 months, and Sonali eSheba every 6 days. Most recently, Citytouch was updated on October 26, 2026 and Sonali eSheba on October 12, 2026.

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