Comparison

OUTsurance vs Auto & General

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OUTsurance

Manage your insurance policies, get emergency assistance, and make claims easily. Start new quotes, buy funeral plans, and track your claims 24/7. Refer friends for discounts and join a smart driving program for premium savings.

Highlights
  • Manage insurance policies
  • Start new insurance quotes
  • Submit and track claims
  • Request emergency assistance
  • Refer friends for discounts
  • Join SmartDrive program
Read full description

There’s only one way to get the most OUT of your insurance. And that’s with the OUTsurance app. Whether it’s managing your policy, helping you in an emergency, making claims easy, or even getting discounts when you successfully refer a friend, it’s all doable wherever you are, 24/7. Top features: • Start quotes for car, home contents, buildings, life and business insurance products. • Buy a funeral plan or OUTthere on-demand life cover in a few taps. • Add a new valuable to your existing policy. • View your policy details and OUTbonus amount with the respective due date. • Refer friends and family and get R1000 off our premium for every successful referral. • Register for our SmartDrive programme and receive up to 10% discount on your premium. • Request emergency assistance for your car and your home, 24/7. • Add a contact person to your policy and edit your own contact details. • Request changes to your current policies. • Request documents, such as confirmation of cover and policy schedules. • Update your vehicle registration details. • Complete a windscreen and geyser claim in record time. • Submit a claim for your products. • Track your entire claims process.

About

Auto & General

Manage your insurance policies and access emergency assistance 24/7. Features include biometric login, an automatic crash detector that alerts emergency services, and easy access to policy documents and details.

Highlights
  • Biometric login (face/fingerprint)
  • In-app crash detector (AutoSOS)
  • Emergency medical and roadside assistance
  • Policy document viewing and downloading
  • 24/7 availability
Read full description

Decades of our A&G Difference is now in the palm of your hand. From efficient emergency assistance to general policy management, our app is wherever you are, 24/7/365. Your info is safe with us Our security features are as unique as you are. That’s why we’ve enabled biometric technology that uses your face or fingerprint to open the app. Your in-app crash detector We can’t predict when you’ll have a vehicle accident, but we’ll be there to help you through it. Our intuitive in-app crash detector, AutoSOS, detects severe accidents and sends immediate emergency help to you wherever you are. Help is always a tap away We’re never not there whenever you need reliable emergency medical or roadside assistance. We’ll send help to your exact location when you need it most. Your policy documents and details We’ve made viewing your policy details and downloading important documents easy. All the info you need, conveniently at your fingertips.

Screenshots

OUTsurance4 screens
Auto & General4 screens

Verdict

The call

The clearest difference is ads: Auto & General at none against OUTsurance's shown. Auto & General also leads on review sentiment (94% vs 62%) and monetization model (free vs free with in-app purchases). OUTsurance's advantage is ratings volume (384 vs 7) and update cadence (fortnightly vs every 6 weeks). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for OUTsurance against 4.9 for Auto & General. That said, the two scores are not equally well evidenced: OUTsurance has 384 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 62% of OUTsurance's written reviews are positive against 94% of Auto & General's.

UpkeepUpdate frequency

OUTsurance ships an update fortnightly, Auto & General every 6 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard6 real differences · 4 level
OUTsurance versus Auto & General: the parameters behind the verdict, then further details
ParameterOUTsuranceAuto & General
PriceFreeFree
Rating4.8 (384 ratings)4.9 (7 ratings) — better
Positive reviews62.1% of reviews94.1% of reviews — better
Number of ratings384 — better7
Update frequencyFortnightly — betterEvery 6 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size81 MB82 MB
Age rating4+4+
DeveloperOUTsuranceAuto & General

Customer experience

OUTsurance

All ratings380 ratings
Positive97.9%
Neutral0.5%
Negative1.6%
Written reviews66 reviews
Positive62.1%
Neutral13.6%
Negative24.2%

Auto & General

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews51 reviews
Positive94.1%
Neutral0.0%
Negative5.9%

Bugs and requests

OUTsurance

Reported bugs

13 issues
  • App keeps logging out frequently
  • Smart Drive requires location services but permission is not requested
  • App crashes after updates
  • Inaccurate policy data displayed in the app
  • Cannot add members to policy
Show 8 more
  • Vehicle tracking not recording trips
  • Biometric login is not functional
  • Registration process for existing clients is broken
  • App does not open after latest update
  • Scanning barcode on license disc closes the app
  • App doesn't show tracking on iPhone
  • Email required error when loading info during vehicle insurance
  • App keeps saying email is required when it's provided

Requested features

8 requests
  • Add ability to view last five years of claims details
  • Increase font size based on device settings
  • Allow points man requests after trip completion
  • Enable fingerprint access for login
  • Improve Smart Drive functionality for non-policyholders
Show 3 more
  • Add dark mode option
  • Improve app compatibility with older devices
  • Allow viewing of policy details for multiple vehicles under one policy

Auto & General

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

OUTsurance

No in-app purchases

None

Auto & General

No in-app purchases

Questions

Is OUTsurance free?
OUTsurance is free to download, with no in-app purchases.
Is Auto & General free?
Auto & General is free to download, with no in-app purchases.
Which has better reviews, OUTsurance or Auto & General?
Auto & General is rated higher. OUTsurance averages 4.8 out of 5 from 384 ratings, while Auto & General averages 4.9 from 7 ratings.
Do OUTsurance or Auto & General have ads?
OUTsurance shows ads; Auto & General does not.
Which is updated more often, OUTsurance or Auto & General?
OUTsurance ships an update fortnightly, and Auto & General every 6 weeks. Most recently, OUTsurance was updated on November 1, 2026 and Auto & General on November 2, 2026.

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