Simple, fast and reliable
Quick and easy process
Car inspection
I found this feature to be very smooth and quick
Thobani
The Outsurance app makes things simple. Being able to do a car inspection on it; submit a claim; update vehicle details etc.
Car insurance
I have an excellent service with OUTsurance I can recommend it over and over again so convenient and helpful at all times
Best car insurance
OUTsurance delivers an outstanding insurance experience — the app and service are both modern, intuitive and genuinely customer-focused.
The app is clean, fast and easy to navigate; getting a quote, updating cover and uploading documents takes minutes. Claims submission is straightforward with guided steps and clear status updates, and support (in-app chat and phone) is responsive and helpful. Payments and policy documents are accessible instantly, and the design makes complex information simple to understand.
Service-wise, OUTsurance feels personal and reliable. Staff are professional, communications are transparent, and the company follows through on commitments — claims are handled with empathy and clarity rather than friction. The combination of competitive pricing, flexible cover options and proactive communication gives real peace of mind.
Overall: efficient app, friendly and trustworthy service, excellent value — highly recommended for anyone who wants dependable insurance without the usual hassle.
The app is clean, fast and easy to navigate; getting a quote, updating cover and uploading documents takes minutes. Claims submission is straightforward with guided steps and clear status updates, and support (in-app chat and phone) is responsive and helpful. Payments and policy documents are accessible instantly, and the design makes complex information simple to understand.
Service-wise, OUTsurance feels personal and reliable. Staff are professional, communications are transparent, and the company follows through on commitments — claims are handled with empathy and clarity rather than friction. The combination of competitive pricing, flexible cover options and proactive communication gives real peace of mind.
Overall: efficient app, friendly and trustworthy service, excellent value — highly recommended for anyone who wants dependable insurance without the usual hassle.
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Car insurance
The process of getting my car insured was really smooth
Insurance made simple
I have had a terrible year, and with each claim, OutSurance seems to have gotten better, quicker and kinder.
I am forever grateful for the level of service I continue to recieve from them as an insurer, and I hope that our relationship continues to be this great.
I am forever grateful for the level of service I continue to recieve from them as an insurer, and I hope that our relationship continues to be this great.
5 STARS
The App is simple and easy to use. 5 star rating for service too. Highly recommend
Super convenient
This all is super user friendly. You can make claims, add new items and even do a car inspection yourself. You can also view all details pertaining to your policy in the app. Incredible!
Simple and convenient ever insurance
I would always recommend OUTsurance services to people around me excellent staff members and very knowledgeable and helpful
Simplicity
This is possibly the easiest app I have had to navigate. Things have been made so simple to follow even my 4 year old can manage.
I anticipated dooms day
I am a first time Outsurance customer, referred by my sister and wouldn’t have thought of the brand ‘cause I always thought they are very expensive.
At inception of contract I noticed one element of my vehicle information was captured incorrectly so I called. The error was corrected in my absence and from a quoted instalment of approximately 1700, the instalment jumped to approximately 2500 and I called to understand. I dreaded the call because I anticipated having to jump through hoops and million red tapes to get this sorted, and I had already cancelled my insurance. I was ready to fight tooth and nails, I anticipated having to write a million emails to motivate my stance, escalating higher and raising my voice a few times, I had the scenario all played out in my head.
I gunner the courage and call and I was referred to Thabelo the specialist to assist. He made the call so easy and I was still thinking it is tactics to calm me ‘cause a storm was brewing. Kept my cool and he asked to come back to me the same day. To my surprise and absolute relief, the instalment was taken back to the initial agreement and I did not have to kick and scream.
In all I have written, a big thank you to Outsurance, firstly for beating my current insurer and secondly for saving me the emotional and psychological turmoil and keeping your word.
At inception of contract I noticed one element of my vehicle information was captured incorrectly so I called. The error was corrected in my absence and from a quoted instalment of approximately 1700, the instalment jumped to approximately 2500 and I called to understand. I dreaded the call because I anticipated having to jump through hoops and million red tapes to get this sorted, and I had already cancelled my insurance. I was ready to fight tooth and nails, I anticipated having to write a million emails to motivate my stance, escalating higher and raising my voice a few times, I had the scenario all played out in my head.
I gunner the courage and call and I was referred to Thabelo the specialist to assist. He made the call so easy and I was still thinking it is tactics to calm me ‘cause a storm was brewing. Kept my cool and he asked to come back to me the same day. To my surprise and absolute relief, the instalment was taken back to the initial agreement and I did not have to kick and scream.
In all I have written, a big thank you to Outsurance, firstly for beating my current insurer and secondly for saving me the emotional and psychological turmoil and keeping your word.
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Outsurance create followers
Outsurance is a breath of fresh air. The use of technology makes them innovative & creative.
Their service is breathtakingly good.
Having dealt with other insurance company when my sister was in an accident taking 6 months to settle a simple clai, confirm my opinion that Outsurance is the industry leader leaving other to tryto follow and immitate. 👏👌
Their service is breathtakingly good.
Having dealt with other insurance company when my sister was in an accident taking 6 months to settle a simple clai, confirm my opinion that Outsurance is the industry leader leaving other to tryto follow and immitate. 👏👌
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Mobile Inspection App
This App is simple and straightforward, very convenient way to upload your car’s inspections at the comfort of your home
Vehicle Inspection
With six vehicles under one policy this is an excellent way for vehicle inspection instead of taking them all in to town from a farm. Very easy and convenient.
Bug
Trying to insure a vehicle but app keeps saying email is required when trying to load the info, put email in space provided but still says email is required so can’t get past that. Please fix this bug.
Otherwise the app is good.
Otherwise the app is good.
Logout
The requirement from our insurance for certain added advantages is that a person remains logged in on the app however it automatically locks you out.
Outsurance rating
It’s a wonderful app and a wonderful service provider. For their footprint in the market it’s amazing how they still make a simple end user feel like they are their only client. Thank you
Great experience
Outsurance’s App has made it so easy for a busy person like me, to get my vehicle inspection done so easily with the digital experience.
Helpful app but smart drive issues
Cannot use smart drive as there is no option under the app settings for iOS to allow app to use location services.
