OUTsurance vs Pineapple
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OUTsurance
Manage your insurance policies, get emergency assistance, and make claims easily. Start new quotes, buy funeral plans, and track your claims 24/7. Refer friends for discounts and join a smart driving program for premium savings.
- Manage insurance policies
- Start new insurance quotes
- Submit and track claims
- Request emergency assistance
- Refer friends for discounts
- Join SmartDrive program
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There’s only one way to get the most OUT of your insurance. And that’s with the OUTsurance app. Whether it’s managing your policy, helping you in an emergency, making claims easy, or even getting discounts when you successfully refer a friend, it’s all doable wherever you are, 24/7. Top features: • Start quotes for car, home contents, buildings, life and business insurance products. • Buy a funeral plan or OUTthere on-demand life cover in a few taps. • Add a new valuable to your existing policy. • View your policy details and OUTbonus amount with the respective due date. • Refer friends and family and get R1000 off our premium for every successful referral. • Register for our SmartDrive programme and receive up to 10% discount on your premium. • Request emergency assistance for your car and your home, 24/7. • Add a contact person to your policy and edit your own contact details. • Request changes to your current policies. • Request documents, such as confirmation of cover and policy schedules. • Update your vehicle registration details. • Complete a windscreen and geyser claim in record time. • Submit a claim for your products. • Track your entire claims process.
Pineapple
Insure your car, electronics, jewelry, and more with instant, fair, and rewarding coverage. Features include free crash detection, roadside assistance, and rewards for completing challenges. Earn money back based on claims made by the community.
- Instant insurance for vehicles and personal items
- Free automatic crash detection
- 24H emergency roadside assistance
- Rewards program with vouchers
- Community-driven claims payout
- Video car self-inspection
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AIM. SNAP. INSURE. You name it, we insure it and FAST - Whether it’s your 4x4, 2x4, Bakkie or Hatch, we’ve got you! Oh, and... phones, laptops, cameras, drones, headphones, gaming consoles, bicycles, jewellery and MORE! Pineapple is instant, fair and rewarding. Our app is powered by tech, driven by the community and backed by OMART Insure Limited, a member of the Old Mutual Group, one of the most established and trusted financial services companies in the game. *NEW* - Free automatic crash-detection feature in-app for all SA app users, whether you insure with us or not. _______________ PINEAPPLE ON YOUR CAR 100% covered for theft, hail, fire, accidental damage, damage to others and fire Free 24H Emergency roadside assistance at the tap of a button Free 24H Dead-battery and No-Fuel assistance Trauma Counseling Video car self-inspection, in-app Get your policy schedule and confirmation of cover in seconds 30% of your premium back for driving under 300kms P/M Premiums starting from R380.00 P/M _______________ PINEAPPLE ON YOUR STUFF 100% covered for theft, fire, water, impact, accidental loss and power surges Phones, Laptops & Tablets from R20.00 P/M Camera & Gaming Gear from R11.00 P/M Bicycles & Sporting Equipment from R14.00 P/M Drones & Smart Wearables from R20.00 P/M Jewellery & Watches from R5.00 P/M Music Instruments & Equipment from R10.00 P/M Home Electronics & Furniture from R11.00 P/M _______________ REWARDS Uber, Netflix, Takealot, Superbalist and MORE Complete in-app challenges for points! Points redeemable for vouchers _______________ 12-MONTH-BONUS-PAYOUT How it works: All premium paid goes into a communal pot The money in the pot is used to pay claims Little to no claims = leftover money Leftover money = CHA-CHING money BACK, in points Bonus Payout tracking in-app COMING SOON! _______________ LIVE COMMUNITY FEED FEATURE See how many people your premium has helped See what the community is insuring See what the community has claimed for Engage and interact with fun community facts & stats _______________ AUTO CRASH DETECT FEATURE SA’s first FREE, in-app car crash detection feature for policyholders AND non-policyholders No car installations needed, just the Pineapple app: Sign-up in-app Select your emergency contacts In an accident? Your emergency contacts WILL be alerted _______________ CHECK US OUT HERE facebook.com/pineapple instagram.com/pineapple_sa twitter.com/Pineapple_SA https://www.pineapple.co.za/ Pineapple (FSP 48650) is underwritten by Old Mutual Alternative Risk Transfer Insure Limited, a licensed Non-Life Insurer and authorised FSP. Premium is risk profile dependent. T&C’s apply.
Screenshots
Verdict
The clearest difference is review sentiment: Pineapple at 100% against OUTsurance's 62%. Pineapple also leads on monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.8). OUTsurance's advantage is ratings volume (380 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pineapple holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: OUTsurance has 380 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 62% of OUTsurance's written reviews are positive against 100% of Pineapple's.
OUTsurance ships an update fortnightly, Pineapple every 2 weeks. The most recent releases landed on September 28, 2026 and September 19, 2026 respectively.
| Parameter | OUTsurance | Pineapple |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (380 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 62.1% of reviews | 100.0% of reviews — better |
| Number of ratings | 380 — better | 2 |
| Update frequency | Fortnightly — better | Every 2 weeks |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 81 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | OUTsurance | Pineapple Tech (PTY) Ltd |
Customer experience
OUTsurance
Pineapple
Bugs and requests
OUTsurance
Reported bugs
13 issues- App keeps logging out frequently
- Smart Drive requires location services but permission is not requested
- App crashes after updates
- Inaccurate policy data displayed in the app
- Cannot add members to policy
Show 8 moreShow fewer
- Vehicle tracking not recording trips
- Biometric login is not functional
- Registration process for existing clients is broken
- App does not open after latest update
- Scanning barcode on license disc closes the app
- App doesn't show tracking on iPhone
- Email required error when loading info during vehicle insurance
- App keeps saying email is required when it's provided
Requested features
8 requests- Add ability to view last five years of claims details
- Increase font size based on device settings
- Allow points man requests after trip completion
- Enable fingerprint access for login
- Improve Smart Drive functionality for non-policyholders
Show 3 moreShow fewer
- Add dark mode option
- Improve app compatibility with older devices
- Allow viewing of policy details for multiple vehicles under one policy
Pineapple
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OUTsurance
No in-app purchases
Pineapple
No in-app purchases








