Comparison

MuniMobile vs Shuttle SFO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MuniMobile

Plan your trips and purchase transit fares instantly on your phone. Avoid paper tickets and cash by buying and using fares directly through the app with various payment options. Store multiple tickets for future use and manage your account securely.

Highlights
  • Trip planning
  • Mobile ticketing
  • Instant fare purchase
  • Multiple payment options
  • Store tickets
  • Group fares
Features
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The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA). MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to keep track of. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares using a debit/credit card, PayPal or Apple Pay • Store multiple tickets on your phone for future use. • Pay a single fare or multiple fares for a group of riders from a single device. • Register your debit/credit card(s) in our secure system. HOW IT WORKS: 1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access 2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passports 3. CHOOSE QUANTITY: You can buy multiple tickets to use later 4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline. Q: What if my battery dies? Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Activate your ticket before boarding. • In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate. • On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so. • For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times. • Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.) • Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).

About

Shuttle SFO

Features
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Reserve guaranteed trips to/from SFO airport to San Francisco, fast and easy! With the SFO Shuttle app you can book and reserve a trip to and from SFO airport to locations in San Francisco city. The service is fast, reliable and guaranteed. Never stress again when going to the airport!

Screenshots

MuniMobile4 screens
Shuttle SFO4 screens

Verdict

The call

The clearest difference is update cadence: Shuttle SFO at every 11 days against MuniMobile's every 4 months. Shuttle SFO also leads on device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

MuniMobile ships an update every 4 months, Shuttle SFO every 11 days. The most recent releases landed on September 24, 2026 and September 13, 2026 respectively.

Scorecard2 real differences · 8 level
MuniMobile versus Shuttle SFO: the parameters behind the verdict, then further details
ParameterMuniMobileShuttle SFO
PriceFreeFree
Rating1.0 (1 ratings) — better—
Positive reviews7.6% of reviews—
Number of ratings1 — better—
Update frequencyEvery 4 monthsEvery 11 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.715.6 — better
Further details — not scored
Size191 MB10 MB
Age rating4+17+
DeveloperSFMTAIntrepidos LLC

Bugs and requests

MuniMobile

Reported bugs

3 issues
  • Purchased tickets not showing up
  • Inability to log in or reset password
  • Incorrect stop locations on map

Requested features

4 requests
  • Default ticket/pass purchasing screen
  • Ability to save favorite routes
  • Improved accessibility for visually impaired users
  • Integration with other transit apps (Google Maps, etc.)

Shuttle SFO

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MuniMobile

No in-app purchases

None

Shuttle SFO

No in-app purchases

Questions

Is MuniMobile free?
MuniMobile is free to download, with no in-app purchases.
Is Shuttle SFO free?
Shuttle SFO is free to download, with no in-app purchases.
Do MuniMobile or Shuttle SFO have ads?
Neither MuniMobile nor Shuttle SFO shows ads.
Which is updated more often, MuniMobile or Shuttle SFO?
MuniMobile ships an update every 4 months, and Shuttle SFO every 11 days. Most recently, MuniMobile was updated on September 24, 2026 and Shuttle SFO on September 13, 2026.

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