Comparison

MuniMobile vs SWOON

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MuniMobile

Plan your trips and purchase transit fares instantly on your phone. Avoid paper tickets and cash by buying and using fares directly through the app with various payment options. Store multiple tickets for future use and manage your account securely.

Highlights
  • Trip planning
  • Mobile ticketing
  • Instant fare purchase
  • Multiple payment options
  • Store tickets
  • Group fares
Features
Read full description

The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA). MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to keep track of. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares using a debit/credit card, PayPal or Apple Pay • Store multiple tickets on your phone for future use. • Pay a single fare or multiple fares for a group of riders from a single device. • Register your debit/credit card(s) in our secure system. HOW IT WORKS: 1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access 2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passports 3. CHOOSE QUANTITY: You can buy multiple tickets to use later 4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline. Q: What if my battery dies? Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Activate your ticket before boarding. • In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate. • On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so. • For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times. • Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.) • Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).

About

SWOON

This app acts as a visual travel diary and map, allowing users to save and share their favorite places and experiences. Discover new destinations through recommendations from friends and create personalized bucket lists for future adventures.

Highlights
  • Save favorite places
  • Share travel recommendations
  • Discover places on a friend-powered map
  • Create bucket lists
  • Import saved places from other apps
Features
Read full description

Collect your best spots and experiences from around the world, and find new destinations through people you know. Part map, part visual travel diary, SWOON makes it easy to save, share, and discover recommendations with friends. SWOON is free. No waitlist. Sign up in seconds — no password required. Profiles can be public, but this is a space designed for friends, not followers. • Save your favorite places — near and far, all in one place • Share your best spots instantly straight from the app, from quick recs to full city guides • Find places on a map powered by friends — search by location, filter by category (restaurants, bars, hotels, outdoor adventures, & more) • See your friends' latest recommendations and get inspired for your next adventure • Create your bucket list and never forget a place you hope to visit • Import places you’ve saved from Apple Maps, Google Maps, TripAdvisor, Yelp and more

Screenshots

MuniMobile4 screens
SWOON4 screens

Verdict

The call

The clearest difference is review sentiment: SWOON at 100% against MuniMobile's 7%. SWOON also leads on rating (5.0 vs 1.8) and update cadence (every 6 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SWOON holds the better App Store score, 5.0 against 1.8. Both are backed by a comparable volume of ratings — 29 and 18 respectively. Written reviews point the same way: 7% of MuniMobile's written reviews are positive against 100% of SWOON's.

UpkeepUpdate frequency

MuniMobile ships an update every 4 months, SWOON every 6 weeks. The most recent releases landed on October 21, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
MuniMobile versus SWOON: the parameters behind the verdict, then further details
ParameterMuniMobileSWOON
PriceFreeFree
Rating1.8 (29 ratings)5.0 (18 ratings) — better
Positive reviews7.2% of reviews100.0% of reviews — better
Number of ratings29 — better18
Update frequencyEvery 4 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS16.7 — better17.0
Further details — not scored
Size191 MB120 MB
Age rating4+4+
DeveloperSFMTALush Lagoon LLC

Customer experience

MuniMobile

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews167 reviews
Positive7.2%
Neutral3.0%
Negative89.8%

SWOON

All ratings18 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews8 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MuniMobile

Reported bugs

3 issues
  • Purchased tickets not showing up
  • Inability to log in or reset password
  • Incorrect stop locations on map

Requested features

4 requests
  • Default ticket/pass purchasing screen
  • Ability to save favorite routes
  • Improved accessibility for visually impaired users
  • Integration with other transit apps (Google Maps, etc.)

SWOON

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MuniMobile

No in-app purchases

None

SWOON

No in-app purchases

Questions

Is MuniMobile free?
MuniMobile is free to download, with no in-app purchases.
Is SWOON free?
SWOON is free to download, with no in-app purchases.
Which has better reviews, MuniMobile or SWOON?
SWOON is rated higher. MuniMobile averages 1.8 out of 5 from 29 ratings, while SWOON averages 5.0 from 18 ratings.
Do MuniMobile or SWOON have ads?
Neither MuniMobile nor SWOON shows ads.
Which is updated more often, MuniMobile or SWOON?
MuniMobile ships an update every 4 months, and SWOON every 6 weeks. Most recently, MuniMobile was updated on October 21, 2026 and SWOON on October 16, 2026.

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