DocUpdate vs Heidi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DocUpdate
This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.
- Free e-prescribing to 65,000+ pharmacies
- DocUpdate Concierge for sample requests
- Medical translator in 20+ languages
- Patient communication tools
- Mobile-first tools for busy clinicians
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DocUpdate is a free e-prescribing app building mobile-first tools for today's busy clinicians. We help physicians, nurse practitioners, and PAs get more done in less time. From e-prescribing and patient communication, to connecting with reps and manufacturers, our tools are designed for real-world workflows, whether you're in the clinic, rounding, or on the go. What you can do with DocUpdate: • E-prescribe to 65,000+ pharmacies nationwide. 100% free. • Access DocUpdate Concierge, your assistant for requesting samples, rep visits, and other support directly from pharmaceutical companies. • Communicate clearly with patients using our medical translator in 20+ languages Download DocUpdate now to access all these features and more right from your phone!
Heidi
This app helps clinicians streamline their workflow by capturing clinical conversations and transforming them into structured notes. It also provides access to citation-backed clinical evidence to support decision-making. The goal is to free up clinicians' time for patient care and reduce administrative burdens.
- Real-time clinical conversation transcription
- Structured note generation
- Wearable microphone for hands-free capture
- Offline note-taking with auto-sync
- Ad-free clinical evidence search
- Citation-backed medical information
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Capture clinical notes. Access citation-backed evidence. All in one place. Heidi supports care from consult to clinical question, so you can focus on patients or take a minute for yourself. **Document anywhere** Heidi Scribe captures clinical conversations and turns them into structured notes, ready to review and refine. If your connection drops, transcription continues and syncs when you are back online. - Real-time transcription - Quick edits on the go - Secure sync across devices **Search trusted evidence** Heidi Evidence provides unlimited access to citation-backed clinical information. Completely ad-free. Built to support clinical thinking, not replace it. - Inline citations linked to trusted sources - Clear summaries grounded in original literature - Region-aware results **Trusted by clinicians worldwide** - 2.4 million patient visits supported every week - 37 million hours returned to clinicians in the past 18 months - 200 plus specialties across primary care, hospitals, and allied health **Why clinicians choose Heidi** - More time with patients - Less admin after hours - Al-generated notes reviewed and refined by clinicians - Evidence, billing, coding, and follow-up support - Compliant with HIPAA, GDPR, PIPEDA, NHS, APP, ISO 27001 Heidi. Your Al Care Partner. Terms of Use: https://heidihealth.com/legal/heidi-scribe-terms-of-use Privacy Policy: https://heidihealth.com/legal/privacy-policy
Screenshots
Verdict
The clearest difference is in-app purchases: DocUpdate at none against Heidi's 1. DocUpdate also leads on chart position (#159 vs unranked) and review sentiment (61% vs 50%). Heidi's advantage is ads (none vs shown) and update cadence (weekly vs fortnightly). On price, rating, ratings volume and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Heidi sells 1 in-app purchase, starting at $69.99 per month. DocUpdate asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 4.8 for DocUpdate against 4.7 for Heidi. Both are backed by a comparable volume of ratings — 2.8K and 2.5K respectively. Written reviews are what separate them: 61% of DocUpdate's written reviews are positive against 50% of Heidi's.
DocUpdate ships an update fortnightly, Heidi weekly. The most recent releases landed on September 26, 2026 and September 25, 2026 respectively.
| Parameter | DocUpdate | Heidi |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2.8K ratings) — better | 4.7 (2.5K ratings) |
| Positive reviews | 60.8% of reviews — better | 49.8% of reviews |
| Number of ratings | 2.8K — better | 2.5K |
| Update frequency | Fortnightly | Weekly — better |
| Ads | Yes | No — better |
| In-app purchases | No — better | Yes |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #159 — better | — |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 96 MB | 166 MB |
| Age rating | 17+ | 4+ |
| Developer | Docupdate | Heidi Health Trading Pty Ltd |
Customer experience
DocUpdate
Heidi
User reviews
DocUpdate
From 2.8K App Store ratingsWhat we love
- 🚀 Convenient mobile prescribing
- 👍 Easy to use interface
- 🚀 Streamlined workflow
- 🚀 Time-saving
- 🚀 Reliable prescription delivery
Room to improve
- 🐛 Inconsistent prescription delivery
- 🐛 Unreliable call-in backup
- 🐛 Registration/verification issues
- 🐛 Limited pharmacy coverage
- 🐛 Poor communication with pharmacies
Heidi
From 2.5K App Store ratingsWhat we love
- 🚀 Must have for clinicians
- 👍 Efficient
- 👍 Best of it all
- 👍 Great help for the doctors
- 👍 Amazing time saver
Room to improve
- 🐛 Not saving memos, app keeps changing
- 🐛 App keeps crashing
- 🐛 App desperately needs an update
- 🐛 Hard to recommend
- 🐛 The Update is Terrible
Bugs and requests
DocUpdate
Reported bugs
4 issues- Registration process fails for some users
- Prescriptions not reaching pharmacies as expected
- Inability to prescribe to certain pharmacies or areas
- App crashes or freezes during use
Requested features
5 requests- Ability to customize prescription quantities
- Support for veterinarians and other non-physician prescribers
- Improved pharmacy search functionality
- Prescription database/formulary integration
- Ability to document prescription notes
Heidi
Reported bugs
12 issues- Not saving all the information
- App crashing every time I attempt to start a new note
- Slow to load, often crashes or fails to record a session
- Crashes very frequently, doesn't record unless you have the physical app open and doesn't save recordings
- The pre-recording button and the recording button are almost identical
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- Rarely works, have to voice record my sessions and upload the recording for it to work
- Routinely unstable and most of my session recordings have irretrievably failed
- The app only recognises one delivery email address
- Randomly stops recording and gives an error message
- Stops recording if you get a call or any disruption in connection
- Cursor disappears when editing
- Recording consistently
Requested features
4 requests- Apple Watch version to record and transcribe audio
- Remember last used email address or have a default email
- Ability to change the plan
- Watch integration
In-app purchases
DocUpdate
No in-app purchases
Heidi
- Monthly7 Days trial$69.991 Month
