Comparison

Optum vs GROW

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Optum

This app provides personalized health management, connecting you with providers, benefits, and your medical information. Access care guides, nurses, and specialists for tailored support and seamless health tracking.

Highlights
  • Convenient provider scheduling
  • Access to health information and benefits
  • Direct messaging with healthcare professionals
  • Secure storage of personal health data
  • Guided support from care teams
  • Seamless health record management
Features
Read full description

Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs. • Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need. • At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen. • Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions. • Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device. Easy access to your eligible benefits  Optum offers a variety of benefits and services, designed for what you need. You may have access to: Guided support: • A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions. • Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims. • Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals. Seamless health management: • Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device. • Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions. The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. © 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer.

About

GROW

This app helps children develop a growth mindset through interactive journals, quizzes, and daily check-ins. It aims to foster resilience, improve academic performance, and enhance happiness in young users.

Highlights
  • Three different journals
  • Growth Mindset Quiz
  • Daily Check-Ins
  • Interactive Chatbot
  • Resilience building
  • Academic improvement focus
Features
Read full description

GROW is a project created by Naomi (12) and Elise (10). We have been working on GROW for two years and submitted to the National Invention Convention in 2024 and 2025. GROW offers kids three different journals, a Growth Mindset Quiz, Daily Check-Ins, and interactive Chatbot all focused on helping kids develop a Growth Mindset. Students taught the Growth Mindset are more resilient, do better in school and feel happier! We identified the problem that many kids have mental health needs for which they do not receive enough help. There are 50 million kids in the US aged 6-17, and the rate of kids feeling depressed increased by 40% between 2009 and 2019. There are only 75,000 school counselors in the US, leaving each counselor responsible for the care of over 700 kids. There is not enough mental health help for everyone who needs it. Not everyone has access to or can afford to hire a private counselor. Most teachers and parents do not have mental health training and often have other responsibilities. Creating GROW was a complex journey starting with initial designs that we tested and refined many times based on feedback from friends, counselors, teachers, and experts.

Screenshots

Optum4 screens
GROW4 screens

Verdict

The call

The clearest difference is rating: GROW at 5.0 against Optum's 4.4. GROW also leads on update cadence (every 5 days vs every 3 weeks). Optum's advantage is ratings volume (15K vs 2) and chart position (#203 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GROW holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Optum has 15K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Optum ships an update every 3 weeks, GROW every 5 days. The most recent releases landed on November 11, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 6 level
Optum versus GROW: the parameters behind the verdict, then further details
ParameterOptumGROW
PriceFreeFree
Rating4.4 (15K ratings)5.0 (2 ratings) — better
Positive reviews16.6% of reviews—
Number of ratings15K — better2
Update frequencyEvery 3 weeksEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#203 — better—
DevicesiPhoneiPhone, iPad — better
Requires iOS16.6 — better18.4
Further details — not scored
Size187 MB2 MB
Age rating17+4+
DeveloperOptum Inc.Scott Marshall Linton-Kanas

Customer experience

Optum

All ratings14,329 ratings
Positive85.7%
Neutral2.9%
Negative11.4%
Written reviews277 reviews
Positive16.6%
Neutral8.7%
Negative74.7%

GROW

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Optum

Reported bugs

20 issues
  • Login redirects to download app screen despite being logged in
  • Buttons trigger authentication loop instead of loading content
  • Loading screen stuck indefinitely with no exit option
  • Internal server errors on messages, medications, and appointments
  • MyChart connection failures with 'unable to connect' messages
Show 15 more
  • App crashes on startup with WiFi proxy error
  • Reply button hidden behind bottom banner
  • Test results notification sent but results unavailable
  • Messages not appearing despite notification received
  • Blank screens when accessing appointments
  • App hangs when navigating between pages
  • Inconsistent login state across sessions
  • Referral information not loading or displaying
  • Test results partially cut off or unreadable
  • Unable to log out without force closing app
  • E-check-in blocked by excessive health conditions
  • Messaging character count not displayed at top
  • Old data pulling forward from previous app
  • Provider information not migrating from old app
  • Ad blocker incompatibility preventing login

Requested features

15 requests
  • Native MyChart app instead of embedded version
  • Expanded character limit for doctor messages
  • Better referral information display with contact details
  • Downloadable test results and referral letters
  • Improved appointment scheduling interface
Show 10 more
  • Direct doctor contact without call center routing
  • Vitals history tracking and display
  • Touch ID/biometric authentication support
  • Better form validation and county selection
  • Printable documents from app
  • Nurse or doctor chat for symptom assessment
  • Insurance information update capability
  • Better notification system for messages
  • Improved accessibility for seniors
  • Tutorial or help documentation

GROW

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Optum

No in-app purchases

None

GROW

No in-app purchases

Questions

Is Optum free?
Optum is free to download, with no in-app purchases.
Is GROW free?
GROW is free to download, with no in-app purchases.
Which has better reviews, Optum or GROW?
GROW is rated higher. Optum averages 4.4 out of 5 from 15K ratings, while GROW averages 5.0 from 2 ratings.
Do Optum or GROW have ads?
Neither Optum nor GROW shows ads.
Which is updated more often, Optum or GROW?
Optum ships an update every 3 weeks, and GROW every 5 days. Most recently, Optum was updated on November 11, 2026 and GROW on November 5, 2026.

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