Comparison

Xfinity Mobile Care vs SJC311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xfinity Mobile Care

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

Highlights
  • Simple claim filing and tracking
  • Live tech support via call, chat, or screen share
  • Access to device tips and quick fixes
  • Malware and phishing link blocking
  • View device protection coverage details
  • Advanced VPN for identity protection
Features
Read full description

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

About

SJC311

Report road or public health concerns, ask questions, and access public meeting information for St. Joseph County. The app uses GPS to pinpoint issue locations and allows users to track their submissions to completion.

Highlights
  • Report road and public health concerns
  • Ask general questions to county government
  • Access public meeting agendas and minutes
  • Utilize GPS for location pinpointing
  • Track submission status to completion
Features
Read full description

Residents of St. Joseph County, Indiana can easily utilize this app to report various road or public health concerns, ask general questions, and find links to public meeting agendas and minutes. Utilizing GPS, this app pinpoints the location of your concern. You will also be able to track your submission through to completion. SJC311 is your portal to your county government.

Screenshots

Xfinity Mobile Care4 screens
SJC3114 screens

Verdict

The call

The clearest difference is rating: SJC311 at 5.0 against Xfinity Mobile Care's 4.4. Xfinity Mobile Care's advantage is ratings volume (4K vs 9) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SJC311 holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 4K ratings behind it against 9, so its average is the more settled of the two.

Scorecard3 real differences · 7 level
Xfinity Mobile Care versus SJC311: the parameters behind the verdict, then further details
ParameterXfinity Mobile CareSJC311
PriceFreeFree
Rating4.4 (4K ratings)5.0 (9 ratings) — better
Positive reviews17.6% of reviews—
Number of ratings4K — better9
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.0
Further details — not scored
Size86 MB29 MB
Age rating4+12+
DeveloperAssurant, IncorporatedSt. Joseph County Government

Customer experience

Xfinity Mobile Care

All ratings3,607 ratings
Positive84.7%
Neutral2.6%
Negative12.7%
Written reviews74 reviews
Positive17.6%
Neutral5.4%
Negative77.0%

SJC311

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Xfinity Mobile Care

Reported bugs

3 issues
  • Screen damage issue on trade-in
  • No communication on claim status
  • Ticket closed without resolution

Requested features

2 requests
  • Access to iPhone 16 guide
  • Provide labels to return old phone

SJC311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Xfinity Mobile Care

No in-app purchases

None

SJC311

No in-app purchases

Questions

Is Xfinity Mobile Care free?
Xfinity Mobile Care is free to download, with no in-app purchases.
Is SJC311 free?
SJC311 is free to download, with no in-app purchases.
Which has better reviews, Xfinity Mobile Care or SJC311?
SJC311 is rated higher. Xfinity Mobile Care averages 4.4 out of 5 from 4K ratings, while SJC311 averages 5.0 from 9 ratings.
Do Xfinity Mobile Care or SJC311 have ads?
Neither Xfinity Mobile Care nor SJC311 shows ads.

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