Free People vs Route
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Free People
Discover the latest boho clothing trends, from dresses and jeans to activewear and beauty. Browse new arrivals, back-in-stock favorites, and exclusive app-only offers. Stay updated on sales and promotions with convenient push notifications.
- Browse new arrivals
- Shop FP Movement activewear
- Discover beauty & wellness products
- View denim and shoes
- Exclusive app-only offers
- Push notifications for order status and sales
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Our better-than-ever app brings the best of Free People to your fingertips! Quickly and easily browse new arrivals, back-in-stock favorites, FP Movement activewear, beauty & wellness, intimates, denim, shoes and more. Don’t miss out on Free People promos, download the Free People app for the latest boho clothing trends and exclusive app-only offers. Be sure to enable Push Notifications for convenient order status updates. You will also be the first to know about sales, promotions and the latest Free People collections.
Route
This app centralizes all your online order tracking, providing real-time updates from checkout to delivery. It helps you manage lost or damaged packages and keeps a history of your purchases.
- Track all packages in one place
- Visual package journey tracking
- Real-time push notifications
- One-click order resolution
- Universal order history
- Connects with 600+ carriers
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Route is the premier package tracker for all of your online orders. Join over 50 Million people who have tracked their orders with Route. Route connects with millions of online stores and over 600 shipping carriers worldwide, including Amazon, FedEx, UPS, USPS, DHL, and more. Get shipping notifications that give you real-time status updates on any delivery! NEVER MISS A DELIVERY The Route App brings package tracking and delivery to life. No more wondering where your package is—has it been shipped? Is it stuck in transit? Delivered? Now you can visually track your package’s journey from checkout to doorstep, review previous online orders and handle delivery issues (lost, stolen, damaged) all in one app. “Shopping made simpler” - HYPEBEAST “Your go-to package tracker” - NBC News WHY YOU’LL LOVE ROUTE Track all your packages in one place - Stop searching for tracking numbers in your inbox. Track every order automatically by connecting your emails to Route. Visual Tracking™- Hate searching for tracking numbers? Us too. Route seamlessly connects to every online order and makes package tracking a breeze. Real-time push notifications - Route syncs in real-time with shipping carriers like FedEx, UPS and USPS to provide shipping updates that keep you informed from the minute you checkout until your package arrives safely on your doorstep. Curated Product Discovery - Find the next brand you’ll fall in love with. No more knock-offs. Buy direct from brands you trust. Follow Your Favorite Brands - Never miss a product drop. One-click Order Resolution - Your package never showed up? Damaged? We got you. File a claim in one click from one of our 11,000+ merchant partners and let Route handle the rest. Universal order history - Gone are the days of digging through emails to find old online purchases. Route automatically stores and organizes every order (including Amazon) for quick review and reorders. Unrivaled privacy - Don’t worry, the Route Bot pulls only the necessary information to track your packages, and never shares it. WHAT OTHER SHOPPERS ARE SAYING GAME CHANGER “100% a must have for anyone who shops online” INCREDIBLE! “I love not having to sift through emails to find tracking info. This app is amazing!” PEACE OF MIND “Super convenient to have an app to track all packages from different sources. No more stress over missed deliveries.” Questions? Contact us at feedback@route.com.
Screenshots
Verdict
The clearest difference is ads: Route at none against Free People's shown. Route also leads on iOS requirement (15.0 vs 18.0). Free People's advantage is review sentiment (67% vs 40%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Free People against 4.8 for Route. Both are backed by a comparable volume of ratings — 306K and 520K respectively. Written reviews are what separate them: 67% of Free People's written reviews are positive against 40% of Route's.
Free People ships an update every 2 weeks, Route every 3 weeks. Both last shipped on October 29, 2026.
| Parameter | Free People | Route |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (306K ratings) — better | 4.8 (520K ratings) |
| Positive reviews | 67.0% of reviews — better | 39.7% of reviews |
| Number of ratings | 306K | 520K — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #188 — better | #197 |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 103 MB | 199 MB |
| Age rating | 4+ | 4+ |
| Developer | Free People | Route App LLC |
Customer experience
Free People
Route
User reviews
Free People
From 306K App Store ratingsWhat we love
- 🚀 Easy to navigate app
- 👍 Unique and stylish clothing
- 👍 Great customer service
- 👍 Convenient online shopping experience
- 👍 Helpful user reviews and photos
Room to improve
- 🐛 Inconsistent sizing and quality
- 🐛 Delivery issues with Lasership
- 🐛 Buggy app with crashes and glitches
- 🐛 Confusing currency conversion and pricing
- 🐛 Poor communication on order status and returns
Route
From 520K App Store ratingsWhat we love
- 🚀 Convenient package tracking
- 🌟 Helpful for online shoppers
- 📦 Consolidates order information
- 🗺️ Provides package location on map
- 🔔 Delivery notifications
Room to improve
- 🔍 Inaccurate or delayed tracking information
- 🔒 Privacy concerns over email access
- 🤔 Confusing or unintuitive interface
- 🕰️ Slow or no updates on package status
- 💰 Unnecessary paid service
Bugs and requests
Free People
Reported bugs
4 issues- App randomly logging users out
- Issues with loading images and product pages
- Problems with completing orders and processing payments
- Inconsistent behavior when navigating between sections
Requested features
5 requests- Improved search and filtering options
- More sizing and fit information
- Ability to save and manage wishlist
- Better integration with social media
- Expanded international shipping and support
Route
Reported bugs
4 issues- Orders not showing up in the app
- Delivered packages still showing as in transit
- Crashes or freezes when using the app
- Incorrect delivery location information
Requested features
5 requests- Option to manually enter tracking numbers
- Ability to add notes or descriptions to orders
- Support for multiple email accounts
- Improved filtering and organization of orders
- Web-based version for desktop use
In-app purchases
Free People
No in-app purchases
Route
No in-app purchases
