TeamViewer QuickSupport vs Hydrajaws Verify

WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."

The Hydrajaws Verify Digital Reporting system allows on-site pull tests to be automatically recorded and compiled into a digital report using the Hydrajaws Verify App on a mobile phone or tablet device. These reports can be sent directly to clients or managers and are stored in the cloud to be accessed remotely anywhere on a browser in a user’s own company dashboard. The comprehensive report will include all test information including a pass or fail result, a visual results graph, fixing details, site location co-ordinates, date and time. Notes, images and photos taken on-site can also be added. Using the Dashboard, a company administrator can review all test reports from all company users. They can also add notes to reports and send them directly to customers. The Dashboard contains all essential information including: - All company devices and their calibration dates. - All company users and licences. - A GPS map containing all test sites. - A list of Hydrajaws Approved International Service Centres. This revolutionary system has many advantages over the current industry technique which include: • Uneditable digital results recorded with time, date and GPS location of each test are indisputable proof a test has been completed. • Streamline your workflow by pre-setting job details before arriving on-site. • Graphs and photos can be viewed with clients to explain why tests may not have met the required standard (not possible using analogue gauges). • Automated processes allow for quicker testing and less set up time - especially on sites with many identical repetitive tests to perform. • This system allows for more accountability for time spent on-site. • Test evidence can be provided electronically from site to clients in a completed report, saving time on unnecessary paperwork (requires Wi-Fi or Mobile Network Signal). Hydrajaws Verify PRO app is fully featured and FREE to use with NO SUBSCRIPTION required. Ideal for single users. Upgrading to Verify TEAMS allows an administrator to manage your testing by creating and editing clients, sites and tasks centrally and assign remotely to your team of field testers. Annual subscription fee applies. Up to 3 users £300 then £125 per additional user up to 10 users. Above 10 users POA. Compatible with Apple devices such as smartphone/Tablet.