Comparison

Reliant vs Parcel Pending Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

Parcel Pending Mobile

Easily manage your package deliveries and online orders with this intuitive mobile application. Track incoming items, receive real-time alerts, and control locker access directly from your smartphone. Set vacation mode to prevent fees and manage account details efficiently.

Highlights
  • Manage account
  • Retrieve packages
  • Set vacation mode
  • Real-time delivery alerts
  • Open locker doors via Bluetooth
  • Add residents to account
Features
Read full description

Parcel Pending makes it simple to receive your packages and online orders! With our easy-to-use mobile app, you can manage your account, retrieve your packages, set up vacation mode, and more! Use the Parcel Pending mobile app to: - Register for Parcel Pending - View your pending packages and package history - Manage your notification preferences - Get real-time alerts when your packages are delivered - Open the locker doors with the push of a button (when Bluetooth is enabled) - Setup vacation mode to avoid storage fees - Add people in your residence to your account to ensure they receive their packages in the locker - Manage your personal data and your payment information Have questions about how to use the lockers, the mobile app or about how to make updates to your profile? Visit parcelpending.com/residents to access the FAQ library and much more. We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.

Screenshots

Reliant4 screens
Parcel Pending Mobile4 screens

Verdict

The call

Reliant and Parcel Pending Mobile both sit at 4.9 stars, but that hides the real split: 46% of Reliant's written reviews are positive against 28% of Parcel Pending Mobile's. Reliant also leads on update cadence (every 6 weeks vs every 3 months). Parcel Pending Mobile's advantage is iOS requirement (11.0 vs 16.6). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Reliant against 4.8 for Parcel Pending Mobile. Both are backed by a comparable volume of ratings — 20K and 50K respectively. Written reviews are what separate them: 46% of Reliant's written reviews are positive against 28% of Parcel Pending Mobile's.

UpkeepUpdate frequency

Reliant ships an update every 6 weeks, Parcel Pending Mobile every 3 months. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
Reliant versus Parcel Pending Mobile: the parameters behind the verdict, then further details
ParameterReliantParcel Pending Mobile
PriceFreeFree
Rating4.9 (20K ratings) — better4.8 (50K ratings)
Positive reviews46.0% of reviews — better28.4% of reviews
Number of ratings20K50K — better
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.611.0 — better
Further details — not scored
Size204 MB34 MB
Age rating4+4+
DeveloperReliant Energy Retail Holdings, LLCParcel Pending Inc

Customer experience

Reliant

All ratings20,159 ratings
Positive98.1%
Neutral0.6%
Negative1.3%
Written reviews161 reviews
Positive46.0%
Neutral8.7%
Negative45.3%

Parcel Pending Mobile

All ratings49,558 ratings
Positive96.3%
Neutral1.0%
Negative2.7%
Written reviews320 reviews
Positive28.4%
Neutral6.6%
Negative65.0%

User reviews

Reliant

From 20K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Parcel Pending Mobile

From 50K App Store ratings

What we love

  • 🔒 Safe and secure package delivery
  • 🚀 Convenient package retrieval
  • 💡 Innovative locker system
  • 👍 Easy to use app
  • 🔒 Packages kept safe from theft

Room to improve

  • 🐛 Inconsistent app functionality
  • 🐛 Unreliable notifications
  • 🐛 Login/authentication issues
  • 🐛 Bluetooth/location access problems
  • 🐛 Packages not always delivered to lockers

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

Parcel Pending Mobile

Reported bugs

4 issues
  • App crashing or freezing
  • Inability to log in or create account
  • Lockers not recognized by app
  • Inaccurate package tracking

Requested features

4 requests
  • Ability to remotely open lockers
  • More locker size options
  • Improved notification system
  • Better integration with delivery services

In-app purchases

None

Reliant

No in-app purchases

None

Parcel Pending Mobile

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is Parcel Pending Mobile free?
Parcel Pending Mobile is free to download, with no in-app purchases.
Which has better reviews, Reliant or Parcel Pending Mobile?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 20K ratings, while Parcel Pending Mobile averages 4.8 from 50K ratings.
Do Reliant or Parcel Pending Mobile have ads?
Neither Reliant nor Parcel Pending Mobile shows ads.
Which is updated more often, Reliant or Parcel Pending Mobile?
Reliant ships an update every 6 weeks, and Parcel Pending Mobile every 3 months. Most recently, Reliant was updated on September 24, 2026 and Parcel Pending Mobile on September 24, 2026.

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