Reliant vs CEC Laundry Pay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliant
Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.
- Track electricity, solar, and EV usage
- Remote Nest thermostat control
- Bill payment and management
- Account alerts and notifications
- Prepaid fund management
- Account plan management
- 24/7 customer support
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The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.
CEC Laundry Pay
This app offers a convenient way to pay for laundry cycles at participating locations. Users can purchase credit within the app and use it to start washers and dryers via Bluetooth. It also provides transaction history and machine availability.
- Pay for laundry cycles
- Purchase credit within the app
- Start machines via Bluetooth
- View transaction history
- Check account balance
- Receive cycle completion alerts
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ATTENTION: Only for use in participating laundry locations. CEC Laundry Pay is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use CEC Laundry Pay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is rating: Reliant at 4.9 against CEC Laundry Pay's 4.4. Reliant also leads on update cadence (every 6 weeks vs every 19 months) and ratings volume (20K vs 268). CEC Laundry Pay's advantage is review sentiment (73% vs 46%) and iOS requirement (10.0 vs 16.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Reliant holds the better App Store score, 4.9 against 4.4. That said, the two scores are not equally well evidenced: Reliant has 20K ratings behind it against 268, so its average is the more settled of the two. Written reviews complicate that: 46% of Reliant's written reviews are positive against 73% of CEC Laundry Pay's, so the app with the better star average is not the one people write more warmly about.
Reliant ships an update every 6 weeks, CEC Laundry Pay every 19 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | Reliant | CEC Laundry Pay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (20K ratings) — better | 4.4 (268 ratings) |
| Positive reviews | 46.0% of reviews | 73.4% of reviews — better |
| Number of ratings | 20K — better | 268 |
| Update frequency | Every 6 weeks — better | Every 19 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.6 | 10.0 — better |
| Further details — not scored | ||
| Size | 204 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Reliant Energy Retail Holdings, LLC | KioSoft Technologies LLC |
Customer experience
Reliant
CEC Laundry Pay
User reviews
Reliant
From 20K App Store ratingsWhat we love
- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service
Room to improve
- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data
CEC Laundry Pay
From 268 App Store ratingsWhat we love
- 👍 Easy to use and intuitive interface
- 🚀 Quick and responsive app performance
- 💳 Convenient cashless payment system
- 🔔 Helpful notifications for cycle completion
- ⏱️ Accurate time tracking for wash/dry cycles
Room to improve
- 💸 Expensive pricing for laundry loads
- 📢 Excessive advertisements in app
- 🔧 Poor maintenance of physical machines
- 😤 Unresponsive customer support
- 💔 No refund policy for errors or malfunctions
Bugs and requests
Reliant
Reported bugs
5 issues- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats
Requested features
5 requests- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes
CEC Laundry Pay
Reported bugs
8 issues- Random logout without warning
- Money disappears from account after logout
- App cannot find location despite valid registration code
- Credit card information not saved properly
- SMS verification fails with certain phone numbers (German numbers)
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- Location compatibility errors
- App crashes or fails to connect to machines
- Charges applied without service provided
Requested features
8 requests- Smaller payment increments (less than $10 minimum)
- Multiple simultaneous user logins
- Refund mechanism for lost or erroneous charges
- Removal of advertisements
- Better machine maintenance tracking
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- Improved customer support responsiveness
- Larger washing machine capacity options
- Location compatibility improvements
In-app purchases
Reliant
No in-app purchases
CEC Laundry Pay
No in-app purchases
