Metro Pulse vs TourGrid Guide

Metro Pulse helps you stay informed before you go and while you’re on the move. On bus or rail, across DC, Maryland, and Virginia, you can check real time arrivals, plan trips, save your favorites, chat with us, and get service updates — all in one easy to use app. The official app of Metro, Metro Pulse has the up-to-the-second information you need to get where you want to go. Real Time Arrivals See accurate, real time data for every train and bus. Know when your ride is coming and whether delays or service changes could affect your trip so you can adjust with confidence. Explore Nearby Service Use the Explore tab to view Metro service near your current location or anywhere you drop a pin on the map. Save Your Favorites Keep your most used lines, routes, stations, stops, and places within easy reach • Favorite a rail line or bus route to preview arrivals at nearby stations or stops • Favorite a specific station or stop to see upcoming arrivals anytime Plan and Customize Your Trip Find the best way to get from point A to point B using bus, rail, or both. • Compare route options • View fare estimates and travel times • Choose when you want to leave — now or later • Customize preferences like travel modes, walking distance, access to elevators AI Powered Chat Get quick answers about arrivals, delays, service changes, and more. If you need additional help, connect directly with a Metro customer service representative. Service Alerts Stay updated on delays, service changes, cancellations, track work, and emergencies so you can avoid surprises. Designed for Metro Riders Built for riders across the DMV and redesigned with your feedback, Metro Pulse gives you the information you need when you need it — helping you move through the region with less stress and more confidence. Metro Pulse keeps your trip on track — before, during, and after your ride.

TourGrid Guide is the mobile companion for professional tour guides working with operators on the TourGrid platform. Stay aligned with your agency team, keep your group accounted for, and act quickly when it matters—all from one app on iPhone and iPad. BUILT FOR GUIDES ON THE MOVE • My Groups — See every tour group assigned to you, with status, dates, and what is happening next. • Daily schedule — View the full itinerary with activity types (transport, meals, hotels, activities, and more). Mark items complete as your day progresses. • Tourist roster — Open your participant list at a glance and manage attendance for each activity. FAST, RELIABLE CHECK-IN • QR scanner — Check tourists in and out with the device camera. Get instant feedback on each scan. • Manual entry — Enter a tourist code when scanning is not practical. • Attendance states — Record who is present, absent, or needs extra attention so your operator has an accurate headcount. SAFETY AND VISIBILITY • Live group map — See real-time locations for tourists who have opted in to share location with their guide. • Geofence awareness — View geofence zones on the map and monitor alerts when a traveler leaves a designated area. • SOS response — Receive emergency SOS alerts from tourists in your group, see context on the map, and mark alerts resolved when handled. • Share your location — Let your group and agency see where you are during active tours (with your permission). STAY CONNECTED • In-app messaging — Chat directly with tourists in your assigned groups. • Notifications — Stay informed about assignments, schedule changes, messages, and safety alerts. WORKS WITH TOURGRID TourGrid Guide is for guides who are invited and assigned by a tour operator using the TourGrid Agency Portal. Tourists use the TourGrid Tourist app; parents and guardians can follow dependents with the TourGrid Guardian app. Your operator manages packages, groups, schedules, and assignments from the web—your app stays in sync. GETTING STARTED 1. Your tour operator creates your guide account and assigns you to tour groups. 2. Sign in with the credentials provided by your operator. 3. Open your group, review today’s schedule, and start check-ins. PERMISSIONS TourGrid Guide may request access to your camera (QR check-in scanning) and location (sharing your position with your tour group during active tours). You control these permissions in iOS Settings. Questions or need help? Contact your TourGrid operator or your organization’s support page. TourGrid — orchestrating safer, smoother group travel.