CXi Agent vs Flute Mobile

Ozonetel Agent Toolbar brings every essential contact-center tool into a single lightweight app — empowering agents to handle voice and chat interactions with speed and accuracy What it does - Handle live voice calls and chat conversations from one interface - Place and receive auto-dialer outbound calls directly from the app - Apply call dispositions quickly to close interactions and update workflows - Support all campaign modes: Manual, Inbound, Blended, Preview, Progressive, Predictive - Personal dashboard with agent performance metrics and daily summary - Call history & chat history for follow-ups - In-app internal calling so agents can talk to each other and get quick help - Supervisor notifications - AI agent assist for calls & chats - Supports SIP and Phone login Why teams love it - Reduces context switching — voice, chat and disposition workflows in one place - Faster wrap-ups & higher agent productivity with instant dispositions and auto-dial support - Built for reliability — designed for high-volume contact-center operations - Simple to deploy and integrates with your existing Ozonetel account (SSO/enterprise login) Security & data Requires authenticated Ozonetel account for access Admin controls for supervisor rights and access to team dashboards

Flute makes it simple to accept credit card payments, issue refunds, and track your transaction history — all from your iPhone. With Tap to Pay on iPhone, you can accept contactless payments right on your device — no extra hardware required. Designed for speed and security, Flute helps you manage your business payments anytime, anywhere. Key features: - Tap to Pay on iPhone: Accept contactless payments including credit and debit cards, Apple Pay, and other digital wallets directly on your iPhone — no card reader needed. - Accept payments anywhere: Securely accept in-person payments on the go or in-store using your mobile device. - Refund transactions: Issue full or partial refunds quickly and easily from your phone. - View transaction data: Stay on top of your business with access to detailed transaction history and insights. Flute is the fast, secure way to take payments and keep your business moving forward.