311 Berkeley vs AnyCity Preview

With the Berkeley311 app, City information and services are conveniently accessible through your mobile device! This app allows you an easy way to submit Non-Emergency service requests directly to City staff. This is the fastest way to receive status updates, additional communications and notifications when your issue or question is resolved. If you do not want to use this app, then please call 311. IMPORTANT NOTE: Concerns are addressed during business hours (M-F; 8:30a.m. – 4:30p.m.), NOT on a 24/7 basis or during holiday hours. If you have an emergency, please call 9-1-1.

Your City. Your Voice. AnyCity Preview. AnyCity Preview is the official mobile connection to your local government services. Designed to empower residents, this app allows you to report non-emergency issues directly to city departments, ensuring your neighborhood stays safe, clean, and vibrant. Whether you’re commuting to work or walking in a local park, AnyCity Preview puts the power of civic improvement in the palm of your hand. FEATURES AT A GLANCE: Easy Reporting: Spotted an issue? Report potholes, graffiti, illegal dumping, or overgrown lots in seconds. Photo Integration: Use your camera to upload a photo of the problem, providing city crews with the visual context they need to fix it right the first time. Precision GPS: No more guessing addresses. The app automatically detects your location to ensure service requests are sent to the exact spot. Live Status Updates: Track your request from start to finish. Receive notifications when your report is assigned, in progress, and successfully resolved. City Map: View a transparent feed of active service requests in your area to see how AnyCity is working for you. Resource Hub: Quick access to trash schedules, city council news, and emergency contact directories. HOW IT WORKS: Snap: Capture a photo of the issue. Select: Choose the category that best fits the problem. Send: Submit your request instantly. Solve: Watch the progress as our city teams get to work. By using AnyCity Preview, you aren't just reporting a problem—you’re contributing to the data-driven growth of our community. Join thousands of your neighbors in making AnyCity a better place to live, work, and play. Note: For life-threatening emergencies, please always dial 911. AnyCity Preview is intended for non-emergency municipal service requests only.