Mobile Citizen vs 311 Berkeley
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobile Citizen
Report local issues like potholes or graffiti with detailed information including photos and GPS coordinates. Receive automated updates on your request status and view reported problems on a map.
- Create issue requests
- Attach photos and GPS data
- Add address and comments
- Receive status email notifications
- View issues on a map
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Mobile Citizen is a specialized MaintStar Work Request application. The application allows users to create requests for problems. For example, reporting potholes, graffiti, leaking water hydrants etc. The request can contain photos, GPS coordinates, the address of a problem and comments. The citizen receives an automated e-mail notification about the request status & view info on the map.
311 Berkeley
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With the Berkeley311 app, City information and services are conveniently accessible through your mobile device! This app allows you an easy way to submit Non-Emergency service requests directly to City staff. This is the fastest way to receive status updates, additional communications and notifications when your issue or question is resolved. If you do not want to use this app, then please call 311. IMPORTANT NOTE: Concerns are addressed during business hours (M-F; 8:30a.m. – 4:30p.m.), NOT on a 24/7 basis or during holiday hours. If you have an emergency, please call 9-1-1.
Screenshots
Verdict
The clearest difference is update cadence: Mobile Citizen at every 3 months against 311 Berkeley's every 9 months. Mobile Citizen also leads on iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mobile Citizen ships an update every 3 months, 311 Berkeley every 9 months. The most recent releases landed on October 23, 2026 and September 30, 2026 respectively.
| Parameter | Mobile Citizen | 311 Berkeley |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (1 ratings) — better | — |
| Positive reviews | 8.3% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 3 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 5 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Maintstar | City of Berkeley |
In-app purchases
Mobile Citizen
No in-app purchases
311 Berkeley
No in-app purchases
