Comparison

Mobile Citizen vs 311 Berkeley

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

City of Berkeley

About

Mobile Citizen

Report local issues like potholes or graffiti with detailed information including photos and GPS coordinates. Receive automated updates on your request status and view reported problems on a map.

Highlights

Create issue requests
Attach photos and GPS data
Add address and comments
Receive status email notifications
View issues on a map

Features

Read full description

Mobile Citizen is a specialized MaintStar Work Request application. The application allows users to create requests for problems. For example, reporting potholes, graffiti, leaking water hydrants etc. The request can contain photos, GPS coordinates, the address of a problem and comments. The citizen receives an automated e-mail notification about the request status & view info on the map.

About

311 Berkeley

Features

Read full description

With the Berkeley311 app, City information and services are conveniently accessible through your mobile device! This app allows you an easy way to submit Non-Emergency service requests directly to City staff. This is the fastest way to receive status updates, additional communications and notifications when your issue or question is resolved. If you do not want to use this app, then please call 311. IMPORTANT NOTE: Concerns are addressed during business hours (M-F; 8:30a.m. – 4:30p.m.), NOT on a 24/7 basis or during holiday hours. If you have an emergency, please call 9-1-1.

Screenshots

Mobile Citizen3 screens

311 Berkeley4 screens

Verdict

The call

The clearest difference is update cadence: Mobile Citizen at every 2 months against 311 Berkeley's every 9 months. Mobile Citizen also leads on iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Mobile Citizen ships an update every 2 months, 311 Berkeley every 9 months. The most recent releases landed on July 4, 2026 and September 12, 2026 respectively.

Scorecard2 real differences · 6 level

Mobile Citizen versus 311 Berkeley: the parameters behind the verdict, then further details
Parameter	Mobile Citizen	311 Berkeley
Price	Free	Free
Positive reviews	9.1% of reviews	—
Update frequency	Every 2 months — better	Every 9 months
Ads	No	No
In-app purchases	No	No
Monetization	Free	—
Devices	iPhone, iPad, iPod — better	iPhone, iPod
Requires iOS	11.0 — better	15.1
Further details — not scored
Size	6 MB	47 MB
Age rating	4+	4+
Developer	Maintstar	City of Berkeley

In-app purchases

None

Mobile Citizen

No in-app purchases

None

311 Berkeley

No in-app purchases

Questions

Is Mobile Citizen free?

Mobile Citizen is free to download, with no in-app purchases.

Is 311 Berkeley free?

311 Berkeley is free to download, with no in-app purchases.

Do Mobile Citizen or 311 Berkeley have ads?

Neither Mobile Citizen nor 311 Berkeley shows ads.

Which is updated more often, Mobile Citizen or 311 Berkeley?

Mobile Citizen ships an update every 2 months, and 311 Berkeley every 9 months. Most recently, Mobile Citizen was updated on July 4, 2026 and 311 Berkeley on September 12, 2026.