OAK 311 vs 311 Berkeley
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OAK 311
Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.
- Report non-emergency issues
- Attach photos to reports
- Automatic or manual GPS location
- Follow and comment on issues
- Receive action notifications
- Connect to city social media
- View city news and events
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OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
311 Berkeley
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With the Berkeley311 app, City information and services are conveniently accessible through your mobile device! This app allows you an easy way to submit Non-Emergency service requests directly to City staff. This is the fastest way to receive status updates, additional communications and notifications when your issue or question is resolved. If you do not want to use this app, then please call 311. IMPORTANT NOTE: Concerns are addressed during business hours (M-F; 8:30a.m. – 4:30p.m.), NOT on a 24/7 basis or during holiday hours. If you have an emergency, please call 9-1-1.
Screenshots
Verdict
The clearest difference is update cadence: OAK 311 at every 3 months against 311 Berkeley's every 9 months. 311 Berkeley's advantage is iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OAK 311 ships an update every 3 months, 311 Berkeley every 9 months. The most recent releases landed on September 21, 2026 and September 12, 2026 respectively.
| Parameter | OAK 311 | 311 Berkeley |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (672 ratings) — better | — |
| Positive reviews | 28.6% of reviews | — |
| Number of ratings | 672 — better | — |
| Update frequency | Every 3 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 145 MB | 47 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Oakland | City of Berkeley |
Bugs and requests
OAK 311
Reported bugs
9 issues- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate
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- App becomes unresponsive during signup
- App freezes when reopening cases with photos
- Network errors preventing report submission
- Incorrect city auto-fill using zip codes
Requested features
7 requests- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location
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- Improved error messaging on submission failures
- Case closure functionality by users
311 Berkeley
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OAK 311
No in-app purchases
311 Berkeley
No in-app purchases
