THIS 311 STUFF
Bravo 311, I’ve submitted scores of times and ALL were eventually handled, a minor few lengthy responses, some seemed overnight 👏🏾👏🏾👏🏾!!! We have a ways to go to curb the illegal behavior, BUT having 311 has been a mental and visual remedy to the POS’, that scoff at our laws and abandon or dump illegally. YOU ARE APPRECIATED
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Tree trimming
This app need more features such as report about city tree with low-hanging branches
NO action
No matter how much you make a complaint nothing is being done to combat this homeless issue, theft vandalism at Uhaul on 81st ave
Thank you!
I appreciate all that goes in to dealing with Oaklands Street Challenges!
Clunky
App is difficult to navigate. It does not give a clear step by step instructions. I can only imagine how difficult this is to use for the elderly. Too many unnecessary questions.
Can’t comment
Can’t comment and there is genealogy to the fact!
A waste of
What good is an app that is for the safety of the community when the city does nothing about what they ask us as residents and community leaders to report. Oakland has truly gone down to sh*+s.
Response time
Website is not user friendly and response time to take action on issues is beyond slow. Takes months for the city of Oakland to address.
Timely response to reports
Response times to reports are not up to speed
Allendale Rec Center picnic driveway gate
In August, observed park center gate was unlocked and wide open after 10pm until morning for criminal activity and local neighborhood nuisances, at least 3 days per week. When the park is used by night soccer, basketball and baseball games are over, locking the gate is not a priority for the local park vicinity residents. An unfortunate quality of life issue for years.
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Don’t bother
Reporting just for them to close the complaint and never do anything about it waste of time
Oakland 311 not very effective
While most of my service requests are immediately “acknowledged”, weeks or months can pass without action. There are so many service requests for illegal dump at Joaquin Miller Park, that the app doesn’t allow you to report a new incident in the same area. It “thinks” you are duplicating a previous report - even those from years ago.
And then when the City does respond and remove the trash and solid waste that was dumped (Thank You), the app does not let you close-out the service request. This leads to the aforementioned problem.
And then when the City does respond and remove the trash and solid waste that was dumped (Thank You), the app does not let you close-out the service request. This leads to the aforementioned problem.
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They’re never respond why the city spend too much money in app like this one it
City of Oakland expending money up and down for this app when people don’t work or they’re not like there job
Super buggy
This app is so frustrating to use.
Choosing a photo always uses the last previous photo. I have to close app and try again to use a different photo.
If you are at the submission page and you press the photo, it brings you to the start and nothing is saved so you end up having to do it again.
Clicking submit and if there is an error, app doesn’t tell me where there is an error.
Really annoying when in submission page and you have to press “ok” in a new dialog page, just have it on the same page.
Choosing a photo always uses the last previous photo. I have to close app and try again to use a different photo.
If you are at the submission page and you press the photo, it brings you to the start and nothing is saved so you end up having to do it again.
Clicking submit and if there is an error, app doesn’t tell me where there is an error.
Really annoying when in submission page and you have to press “ok” in a new dialog page, just have it on the same page.
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Great app. Sad failed state.
App works great. Failed state of Oakland taking a multi year nap.
Functional app.
This may be the only thing that city of Oakland got right.
Works as well as the city does.
After filing a report one must wait for a verification code, which never comes.
There is a 3 week backlog for abandoned vehicles.
The map feature crashes.
Please, get a grip. Meet citizens half way.
There is a 3 week backlog for abandoned vehicles.
The map feature crashes.
Please, get a grip. Meet citizens half way.
Very responsive
I love this app, you guys ways take care of things.
Reports never get handled
People are not doing there job
Don’t respond
City of Oakland expending money up and down for this app when people don’t work or they’re not like there job
