OAK 311 vs Solve SF
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OAK 311
Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.
- Report non-emergency issues
- Attach photos to reports
- Automatic or manual GPS location
- Follow and comment on issues
- Receive action notifications
- Connect to city social media
- View city news and events
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OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
Solve SF
Easily report issues to the city of San Francisco. Submit requests for street cleaning, graffiti, illegal parking, and more by taking a photo. AI automatically analyzes and categorizes your reports for the 311 service.
- Report street cleaning issues
- Submit graffiti reports
- Log illegal parking
- Report damaged public property
- AI-powered report analysis
- View submitted requests
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Report any issue to the city of San Francisco! An alternative 311 app for the residents of San Francisco. Solve SF is the easiest way to submit street cleaning, graffiti, illegal parking, street and sidewalk issues, damaged public property, park issues, tree maintenance, homeless encampment reports, and more to the San Francisco 311 service. To submit a request just take a photo and click submit. AI analyzes, describes, and categorizes your reports - so you don't have to. You can view your recently submitted requests within the app or on the official 311 service. This app has the necessary approval to use the San Francisco 311 API to submit requests to the San Francisco 311 service, but it is not affiliated with the official SF 311 app or the City of San Francisco government.
Screenshots
Verdict
OAK 311 and Solve SF both sit at 4.4 stars, but that hides the real split: 79% of Solve SF's written reviews are positive against 29% of OAK 311's. Solve SF also leads on update cadence (every 3 days vs every 3 months). OAK 311's advantage is ratings volume (672 vs 64). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Solve SF holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: OAK 311 has 672 ratings behind it against 64, so its average is the more settled of the two. Written reviews point the same way: 29% of OAK 311's written reviews are positive against 79% of Solve SF's.
OAK 311 ships an update every 3 months, Solve SF every 3 days. The most recent releases landed on September 21, 2026 and September 22, 2026 respectively.
| Parameter | OAK 311 | Solve SF |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (672 ratings) | 4.6 (64 ratings) — better |
| Positive reviews | 28.6% of reviews | 78.6% of reviews — better |
| Number of ratings | 672 — better | 64 |
| Update frequency | Every 3 months | Every 3 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 17.6 — better |
| Further details — not scored | ||
| Size | 145 MB | 188 MB |
| Age rating | 12+ | 12+ |
| Developer | City of Oakland | Woah Finally LLC |
Customer experience
OAK 311
Solve SF
Bugs and requests
OAK 311
Reported bugs
9 issues- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate
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- App becomes unresponsive during signup
- App freezes when reopening cases with photos
- Network errors preventing report submission
- Incorrect city auto-fill using zip codes
Requested features
7 requests- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location
Show 2 moreShow fewer
- Improved error messaging on submission failures
- Case closure functionality by users
Solve SF
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OAK 311
No in-app purchases
Solve SF
No in-app purchases
