SF311 vs 311 Berkeley
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SF311
Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.
- Report quality of life issues
- Submit photos and location
- Track case status
- Receive completion notifications
- Direct routing to agencies
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The Convenience of an App. The Support of a Real Person. Report potholes, graffiti, broken streetlights, and other non-emergency issues in San Francisco in seconds. Add a photo, and the app suggests the right category and fills in details like vehicle license plates, saving you time. Your report goes straight to the City departments for resolution. Built for Everyone Professionally translated by native speakers in English, Traditional Chinese, Spanish, Filipino, and Vietnamese. Meets WCAG accessibility standards. Never Alone Questions about your report or need to flag something the app doesn’t cover? Dial 311 from within San Francisco to speak with a real SF311 representative.
311 Berkeley
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With the Berkeley311 app, City information and services are conveniently accessible through your mobile device! This app allows you an easy way to submit Non-Emergency service requests directly to City staff. This is the fastest way to receive status updates, additional communications and notifications when your issue or question is resolved. If you do not want to use this app, then please call 311. IMPORTANT NOTE: Concerns are addressed during business hours (M-F; 8:30a.m. – 4:30p.m.), NOT on a 24/7 basis or during holiday hours. If you have an emergency, please call 9-1-1.
Screenshots
Verdict
The clearest difference is update cadence: SF311 at every 2 months against 311 Berkeley's every 9 months. 311 Berkeley's advantage is iOS requirement (15.1 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SF311 ships an update every 2 months, 311 Berkeley every 9 months. The most recent releases landed on October 23, 2026 and September 30, 2026 respectively.
| Parameter | SF311 | 311 Berkeley |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (5 ratings) — better | — |
| Positive reviews | 27.7% of reviews | — |
| Number of ratings | 5 — better | — |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 26.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 12 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | San Francisco 311 | City of Berkeley |
In-app purchases
SF311
No in-app purchases
311 Berkeley
No in-app purchases
