CPGRAMS vs DiGi Punjab

MyGrievance is an App of PGPORTAL to Lodge Grievance with Central/State Govts. The mobile app of PGPORTAL viz. ‘MyGrievance’ is developed by National Informatics Centre in collaboration with Department of Administrative Reforms & Public Grievances, GoI It serves a platform for public to Lodge grievances related to Central/State Government organizations and to monitor them. Key Features 1. Sign Up: One time sign up is required to get User Login. 2. Dashboard: A Dashboard for lodging and monitoring after login 3. Grievances lodged by the user is available under categories like Total, Pending, and Disposed. 4. User can track his/her grievance in real time mode. 5. Facility to send reminder to lodged grievances and feedback for disposed grievances. 6. Seamless Sign Up : Sign Up can be done either from CPGRAMS in UMANG or using sign-up form available at https://pgportal.gov.in 7. SMS and email acknowledgement at the time of lodging of grievance and its disposal [:mav: 4.3.4]

DiGi Punjab is the official Government of Punjab mobile app for accessing government services online. Through a single platform, citizens can apply for services, upload documents, make payments, track applications, and download certificates. Key Features : Access Government Services • Apply online for certificates such as Birth, Residence, Income, Caste, Marriage Certificates, etc, as well as licenses, permits, and government schemes, etc • Access a wide range of services across Revenue, Transport, Health, Agriculture, Social Welfare, Education, and other departments Processing officials can process applications and issue certificates • Verify documents and application data • Approve, reject, or send back applications for correction Track Applications • View real-time application status • Receive updates and notifications on application progress • Download issued certificates and documents Online Payments • Make secure payments using UPI, Debit/Credit Cards, Net Banking, and Wallets • Receive instant payment receipts • View payment history Document Management • Upload required documents directly from your phone • Scan and submit documents using your device camera • Access uploaded documents whenever required Simple and User-Friendly • Easy-to-use interface • Available in English and Punjabi • Guided application process with built-in validations Secure and Reliable • Aadhaar-enabled authentication where applicable • Secure payment gateway integration • Adherence to Government-approved security standards • Regular security monitoring and audits Support Helpline: 1100 (State Helpline) Email: shall be updated About DGGIT please visit: https://dit.punjab.gov.in/