Comparison

Microsoft Dynamics 365 vs Amazon WorkSpaces

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft Dynamics 365

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

Highlights
  • Offline access with synchronization
  • Personalized action hub (Workspace)
  • Enhanced note-taking with device access
  • Access activities, accounts, contacts, leads
  • Guided contextual business processes
  • Visual KPI tracking with charts
  • Customizable list and grid views
Read full description

Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you

About

Amazon WorkSpaces

Access your fully managed cloud desktop from any device. This application connects you to a virtual desktop environment for all your daily computing tasks, including document editing, web browsing, and email.

Highlights
  • Cloud-based desktop service
  • Access from any device
  • Document editing
  • Web application access
  • Email client
Features
Read full description

The Amazon WorkSpaces App connects you to an Amazon WorkSpace. Amazon WorkSpaces provides a fully-managed desktop service in the cloud. You can use Amazon WorkSpaces for all of your day-to-day computing needs such as editing documents, accessing web applications, and sending/receiving email. You need an existing Amazon Web Services account and to have provisioned a WorkSpace to use this app.

Verdict

The call

The clearest difference is rating: Microsoft Dynamics 365 at 4.3 against Amazon WorkSpaces's 1.1. Microsoft Dynamics 365 also leads on monetization model (free vs paid) and update cadence (every 3 weeks vs every 5 months). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Dynamics 365 holds the better App Store score, 4.3 against 1.1. That said, the two scores are not equally well evidenced: Microsoft Dynamics 365 has 904 ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 23% of Microsoft Dynamics 365's written reviews are positive against 12% of Amazon WorkSpaces's.

UpkeepUpdate frequency

Microsoft Dynamics 365 ships an update every 3 weeks, Amazon WorkSpaces every 5 months. The most recent releases landed on June 11, 2026 and August 20, 2026 respectively.

Scorecard5 real differences · 5 level
Microsoft Dynamics 365 versus Amazon WorkSpaces: the parameters behind the verdict, then further details
ParameterMicrosoft Dynamics 365Amazon WorkSpaces
PriceFreeFree
Rating4.3 (904 ratings) — better1.1 (57 ratings)
Positive reviews23.2% of reviews — better11.7% of reviews
Number of ratings904 — better57
Update frequencyEvery 3 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
DevicesiPadiPad
Requires iOS14.0 — better15.0
Further details — not scored
Size112 MB14 MB
Age rating4+17+
DeveloperMicrosoft CorporationAMZN Mobile LLC

Customer experience

Microsoft Dynamics 365

All ratings904 ratings
Positive82.0%
Neutral4.2%
Negative13.8%
Written reviews112 reviews
Positive23.2%
Neutral5.4%
Negative71.4%

Amazon WorkSpaces

All ratings56 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews223 reviews
Positive11.7%
Neutral13.5%
Negative74.9%

User reviews

Microsoft Dynamics 365

From 904 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Great mobile experience
  • 💡 Useful for accessing CRM data on the go

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Slow and unresponsive performance
  • 🔍 Lacking key features compared to desktop version
  • 📱 Poor optimization for iPad and newer devices

Amazon WorkSpaces

From 57 App Store ratings

What we love

  • 👍 Works well with iPad Pro trackpad and keyboard
  • 🚀 Smooth and responsive experience

Room to improve

  • 🐛 Crashes on latest iOS/iPadOS updates
  • 🔌 Battery drain issues
  • 🔍 Display issues on certain iPad models
  • 🔑 Lack of keyboard/mouse support
  • 🔊 No Bluetooth audio support

Bugs and requests

Microsoft Dynamics 365

Reported bugs

3 issues
  • Login issues and inability to get past login page
  • Compatibility problems with newer iOS versions
  • Syncing and data loss problems after updates

Requested features

3 requests
  • Dark mode option
  • Improved integration with Outlook
  • Support for custom objects and advanced reporting

Amazon WorkSpaces

Reported bugs

4 issues
  • Repeated key presses
  • Inability to copy/paste
  • Frequent crashes and connection issues
  • Incompatibility with latest iOS/iPadOS versions

Requested features

4 requests
  • Support for external displays and dual-screen setups
  • Improved keyboard and mouse integration
  • Bluetooth audio support
  • Split-screen multitasking

In-app purchases

None

Microsoft Dynamics 365

No in-app purchases

None

Amazon WorkSpaces

No in-app purchases

Questions

Is Microsoft Dynamics 365 free?
Microsoft Dynamics 365 is free to download, with no in-app purchases.
Is Amazon WorkSpaces free?
Amazon WorkSpaces is free to download, with no in-app purchases.
Which has better reviews, Microsoft Dynamics 365 or Amazon WorkSpaces?
Microsoft Dynamics 365 is rated higher. Microsoft Dynamics 365 averages 4.3 out of 5 from 904 ratings, while Amazon WorkSpaces averages 1.1 from 57 ratings.
Do Microsoft Dynamics 365 or Amazon WorkSpaces have ads?
Neither Microsoft Dynamics 365 nor Amazon WorkSpaces shows ads.
Which is updated more often, Microsoft Dynamics 365 or Amazon WorkSpaces?
Microsoft Dynamics 365 ships an update every 3 weeks, and Amazon WorkSpaces every 5 months. Most recently, Microsoft Dynamics 365 was updated on June 11, 2026 and Amazon WorkSpaces on August 20, 2026.

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