SMEC vs MyEPB
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMEC
Manage your utility account securely and conveniently. View bills, make payments, schedule alerts, and report outages from anywhere. Stay connected with important updates and information.
- Secure account access
- View bills and balance
- Make payments
- Schedule alerts and reminders
- Report outages
- Receive push notifications
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, view and report outages and stay connected with us via facebook. Nearly everything you can do from our "Online Account Portal" can now be handled instantly whether you're at home, at work, or on the go.
MyEPB
Manage your energy and fiber accounts with this app. Monitor usage, pay bills securely, and receive outage updates. It also offers resources for improving home energy efficiency and saving money.
- Pay energy and fiber bills
- Monitor real-time energy usage
- Set energy spike alerts
- Compare usage over time
- Report outages
- View outage restoration estimates
- Access outage maps
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Welcome to the official app of EPB, Gig City's world-class energy and connectivity provider! With the MyEPB app, you can unlock the ability to monitor your home's energy usage and maximize savings from the palm of your hand. Key Features: • Securely pay your EPB Energy & EPB Fiber Optics accounts* • Monitor your home's energy usage in real-time • Set alerts for energy spikes to prevent billing surprises • Evaluate the effectiveness of energy-saving improvements by comparing usage over time • Report energy and fiber outages • Obtain estimates for outage restoration progress • Access service area outage maps Want to increase your energy savings? Learn how to improve your home's energy efficiency with FREE assistance from our EPB Energy Pros℠ , and watch your savings grow in real time on the MyEPB app. All services EPB Energy Pros provides are completely free to EPB customers! • Get answers to your energy questions with a free 30-minute phone call. • Receive a detailed report on ways to save with a free EPB Home Energy Checkup℠. • Learn how to conserve energy with our video library of helpful tips and advice on YouTube. • Visit epb.com/energypros to explore energy tips and free EPB Energy Pros services. *This app is currently for residential accounts only
Screenshots
Verdict
The clearest difference is update cadence: MyEPB at every 3 months against SMEC's every 8 months. SMEC's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 17.0). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.8 for SMEC against 3.9 for MyEPB. Both are backed by a comparable volume of ratings — 11 and 14 respectively. Written reviews are what separate them: 20% of SMEC's written reviews are positive against 24% of MyEPB's.
SMEC ships an update every 8 months, MyEPB every 3 months. The most recent releases landed on October 6, 2026 and October 16, 2026 respectively.
| Parameter | SMEC | MyEPB |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (11 ratings) | 3.9 (14 ratings) — better |
| Positive reviews | 20.0% of reviews | 23.9% of reviews — better |
| Number of ratings | 11 | 14 — better |
| Update frequency | Every 8 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 175 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Sand Mountain Electric Cooperative (INC) | Electric Power Board |
Customer experience
SMEC
MyEPB
Bugs and requests
SMEC
Not enough reviews yet to summarise bugs or requests.
MyEPB
Reported bugs
12 issues- App crashes during use and login
- App stopped populating data
- Glitch in the system: bill vs. app mismatch
- App updated with manual restore of power incorrectly
- Server error during login
Show 7 moreShow fewer
- App not working, server issues
- App crashes when choosing date range in monthly view
- Outage data changes rapidly and is inaccurate
- App not responsive, won't open
- App says EPB is having problems or doing updates
- Unable to connect to server
- Status on the app is not accurate
Requested features
18 requests- Add bill pay option
- View and pay bill
- Combine electric and fiber bills
- Report fiber network outage
- See statement in app
Show 13 moreShow fewer
- Pay EPB bills (internet as well) within the app
- Add billing and fiber options
- View statements for electrical and fiber optic accounts
- Safe payment options online or EZ-pay
- Manage Fiber account
- View data usage per month
- Adjust fiber plan
- Add pay bill for electric & fiber optics
- Ability to pay bills
- Add billing and it'd be great
- Manage Fiber and power bills
- Realtime power consumption (kW)
- Control services via the app
In-app purchases
SMEC
No in-app purchases
MyEPB
No in-app purchases
