Aena vs AirHelp・Flight Tracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Aena
Access real-time flight information, book parking, and reserve VIP services for 43 Spanish airports. Navigate terminals with detailed maps and receive personalized flight updates. Enjoy exclusive discounts and assistance services.
- Real-time flight tracking
- Airport terminal maps
- Official parking booking
- VIP lounge access
- Personalized flight alerts
- Barrier-free assistance
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Aena: Your official app for airports and flights in Spain Use the official Aena app to check flights in real-time, book official parking places, access VIP Lounges and other airport services at the 43 Spanish airports managed by Aena, including Madrid-Barajas (MAD), Barcelona-El Prat (BCN), Palma de Mallorca (PMI), and many more. Download it for free and enhance your airport experience with these features: Flight Planning and Tracking • Check departures and arrivals in real time up to two weeks in advance. • Scan your boarding pass to access the most important information about your flight, terminal, boarding gate, schedules and updates. Airport maps and Services • Navigate the airport with detailed maps of terminals, gates, security checkpoints, restaurants, shops, car rentals, and more. • Book and manage your official parking space and VIP services: Find your parking space, and access VIP Lounges, Fast Lane / Fast Track, and the Meet & Assist service. Benefits, Assistance and Offers • Aena Club: Exclusive discounts for members. • Real-time alerts and personalised notifications based on your location and flight. • Barrier-free service to assist people with reduced mobility or disabilities. • Chatbot to answer your questions instantly. Available in Spanish, English, Catalan, Basque, and Galician. Download the app and improve your airport experience! More information at www.aena.es/es/app-oficial.html
AirHelp・Flight Tracker
Track flights in real-time with live map updates, instant alerts for delays and gate changes, and a manager for all your trips. Easily submit compensation claims for disruptions and access travel insurance with premium upgrades.
- Real-time flight tracking on interactive map
- Instant alerts for status changes and gate updates
- Flight manager to organize trips
- Simplified flight disruption compensation claims
- Boarding pass scanner and storage
- Detailed flight stats and travel history
- Optional premium travel insurance and lounge access
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Need a free flight tracker and detailed flight information in one place? AirHelp – the app built to support your flights! AirHelp Flight Tracking is an app that has: ・Free flight tracker to show real-time data for flights on an interactive map ・Flight manager to organize and manage trips ・Instant alerts on flight status, gate changes, and schedule updates ・Simplified claim process for flight disruptions ・Airplane tracker to view detailed flight information ・Flight sharing to keep friends and family updated about the trip in real-time ・Auto-import flights via calendar or Gmail ・Flight stats to view a summary of your past flights and travel history ・24/7 customer support and travel insurance assistance ・Premium travel insurance and airport lounge access with AirHelp+ upgrade ・App is completely free and ad-free Free Flight Tracker AirHelp plane tracker is a travel assistant app designed for passengers. The airplane tracker displays the current location of each flight on a detailed live map and updates automatically in case of delays or cancellations. All data is synced instantly to ensure accurate flight status at all times. Flight Status & Delays Flight tracker provides real-time status updates for all scheduled flights. The system detects delays, cancellations, and gate changes, delivering instant notifications as flight information changes. It ensures continuous monitoring to keep travel plans accurate and up to date. Boarding Pass Scanner AirHelp scans and stores boarding passes to centralize travel information in one place. The app automatically extracts check-in times, gate and terminal details, and baggage claim information. It streamlines the travel process by keeping all essential flight data easily accessible. AirHelp simplifies the travel experience from takeoff to landing. Flight Stats Flight stats provide users with a detailed overview of their travel history, including the number of flights taken, total distance traveled, time spent in the air, and visited countries or airports. All data is automatically compiled from tracked flights, offering a personalized summary that updates with each new journey. Claim Compensation with Ease AirHelp airplane tracker app checks eligibility for flight compensation in cases of delays, cancellations, or overbooking. It allows users to submit a claim directly through the app in a few simple steps. AirHelp handles the entire process without requiring paperwork, providing a streamlined way to claim up to $650. Comprehensive Travel Insurance with AirHelp+ AirHelp+ provides premium travel insurance for complete trip protection. It covers flight disruptions, lost or delayed baggage, and grants access to airport lounges during delays. Includes 24/7 support to assist with any travel issues. Designed to ensure a smoother journey from departure to arrival. Why Choose AirHelp? AirHelp is the world’s leading flight compensation company, helping millions of passengers get the money they deserve. Whether users are at the airport or in the sky, AirHelp flight tracking tools give you confidence and control. Use our trip assistant, monitor your flight status, and track every airplane with ease. AirHelp is more than a flight tracker – it’s a trusted travel assistant that helps you take charge of your journey. From a missing airplane to a canceled flight, it provides support, updates, and travel insurance when users need it most. AirHelp is here to help: ・Reliable airplane tracker ・Organized and easy-to-use trip assistant ・Updates on every flight status and airport change ・Way to claim for any delayed flight or canceled flight ・Fast, simple access to real travel insurance and disruption support ・Full-featured flight assistant to simplify every trip Download AirHelp now and turn flight disruptions into compensation. Flight tracker, trip assistant, and instant claim support – all backed by robust travel insurance – you are always in control, no matter what happens in the sky.
Screenshots
Verdict
The clearest difference is review sentiment: AirHelp・Flight Tracker at 59% against Aena's 18%. AirHelp・Flight Tracker also leads on rating (4.7 vs 4.4). Aena's advantage is iOS requirement (15.6 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AirHelp・Flight Tracker holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 221 and 341 respectively. Written reviews point the same way: 18% of Aena's written reviews are positive against 59% of AirHelp・Flight Tracker's.
Both ship on a similar rhythm, roughly weekly. The most recent releases landed on September 21, 2026 and September 22, 2026 respectively.
| Parameter | Aena | AirHelp・Flight Tracker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (221 ratings) | 4.7 (341 ratings) — better |
| Positive reviews | 18.1% of reviews | 59.4% of reviews — better |
| Number of ratings | 221 | 341 — better |
| Update frequency | Weekly | Weekly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 237 MB | 164 MB |
| Age rating | 4+ | 4+ |
| Developer | Aena Aeropuertos S.A. | AirHelp Germany GmbH |
Customer experience
Aena
AirHelp・Flight Tracker
User reviews
Aena
From 221 App Store ratingsWhat we love
- 📍 Accurate airport maps and navigation
- 🔔 Helpful gate change notifications
- 🅿️ Convenient parking booking functionality
- ✈️ Flight information and tracking
- 🌐 Useful for non-Spanish speakers at Spanish airports
Room to improve
- 🐛 Frequent app crashes and freezing
- ❌ Login authentication failures
- 💳 Payment processing errors
- 🔐 Complex registration process for WiFi access
- ⚠️ Poor error handling and unclear error messages
AirHelp・Flight Tracker
From 341 App Store ratingsWhat we love
- 💯 Effective in getting compensation
- 🚀 Quick and easy process
- 👍 Helpful and responsive support
- 🔍 Useful flight tracking features
- 🏆 Successful claims
Room to improve
- 💰 High commission fees
- 🕰️ Slow and unresponsive in some cases
- 🤔 Unclear about fees and policies
- 🚫 Unsuccessful claims in some cases
- 🤷♀️ Lack of transparency
Bugs and requests
Aena
Reported bugs
18 issues- App freezes on loading screen with Aena logo
- Login credentials work on website but not in app
- Cannot add flights with January 2026 dates
- PRM assistance form submission errors at certain airports
- WiFi password loss and connection failures
Show 13 moreShow fewer
- Service errors during account creation
- Parking booking form broken for single-terminal airports
- Screen freezing during transaction processing
- Keyboard not visible during login
- App crashes when accessing VIP lounge purchase
- Booking information disappears after app exit
- Unable to find booked parking without confirmation code
- Fast Lane QR codes showing as invalid
- Payment amount field non-functional
- Password character limit restrictions (max 10 characters)
- Text paste disabled in multiple form fields
- Payment method not saved properly (Via T)
- Email validation timing issues
Requested features
10 requests- Add Apple Pay payment option
- Support for all official Spanish languages
- Ability to manage and extend existing bookings
- Better WiFi connection reliability
- Improved error messages and user guidance
Show 5 moreShow fewer
- Faster email confirmation delivery
- Password paste functionality
- Terminal selection field for single-terminal airports
- Persistent booking display without requiring 'manage' action
- Comprehensive airport information (airside facilities, amenities)
AirHelp・Flight Tracker
Reported bugs
2 issues- Delayed or rejected claims without clear explanation
- Issues with accessing account information
Requested features
2 requests- Option to claim for self-organized alternative travel
- Support for more languages
In-app purchases
Aena
No in-app purchases
AirHelp・Flight Tracker
No in-app purchases









