Best help in my life
I download this app i added my information, after I wait , and last week thay sending me my money from wizz air. , thanks
False advertising
I had a disruption with the airline and I purchased the AirHelp+ turns out that they still charge you fees even if you have the subscription. You need to purchase before you fly and not the day you are flying. So beware - they will charge you fees even if you have the subscription
Unable to reach anyone even Chat or Customer Support!!
I couldn’t able to reach anyone for my regarding to my compensation payment. When I tried to ask for my claim updates or my compensation payment, it relied, “Can I help with anything else?”
Response from developer
Thank you for your feedback. We are sorry for the frustration with the chat. Please be assured that our Live Chat has real, live agents ready to help you once you pass the initial prompt. You can reach them at https://airhlp.co/livechat, or alternatively, email us at info@airhelp.com with your claim questions so we can assist you directly.
Useless
Airhelp claims to get compensation for delayed flight smoothly but it has been over 5 months and there is no update from their side just status stuck at same place from months. It will be easier to get refund from airlines.
Easy to use
Trying it out for the first time today
