Best help in my life
I download this app i added my information, after I wait , and last week thay sending me my money from wizz air. , thanks
False advertising
I had a disruption with the airline and I purchased the AirHelp+ turns out that they still charge you fees even if you have the subscription. You need to purchase before you fly and not the day you are flying. So beware - they will charge you fees even if you have the subscription
Unable to reach anyone even Chat or Customer Support!!
I couldn’t able to reach anyone for my regarding to my compensation payment. When I tried to ask for my claim updates or my compensation payment, it relied, “Can I help with anything else?”
Response from developer
Thank you for your feedback. We are sorry for the frustration with the chat. Please be assured that our Live Chat has real, live agents ready to help you once you pass the initial prompt. You can reach them at https://airhlp.co/livechat, or alternatively, email us at info@airhelp.com with your claim questions so we can assist you directly.
Useless
Airhelp claims to get compensation for delayed flight smoothly but it has been over 5 months and there is no update from their side just status stuck at same place from months. It will be easier to get refund from airlines.
Easy to use
Trying it out for the first time today
Ducks
Very good app keep you updated well
app is good
this app is
amazing. many other apps i’ve used have the useful features behind a paywall. airhelp doesn’t (unless it’s compensation which is understandable to be charged for) its truly an amazing app
amazing. many other apps i’ve used have the useful features behind a paywall. airhelp doesn’t (unless it’s compensation which is understandable to be charged for) its truly an amazing app
Ducks
Very good app keep you updated well
Scammers
I made a request and didn't even get a refund for the ticket price.
Don’t use
Airhelp subtracts a hefty fee from your compensation. You would get more from reaching out to the airline directly. Also if you refer people with your referral link, even if you have proof they used your link, Airhelp will lie and say they did not use your link just to not give you a gift card. This happened to me multiple times. Beginning to think the refer a friend program is fake as I get the same generic response at first, then no response when I replied with proof my link was used.
Show more
Scammers
They don’t answer in app at support also at email, you cannot reach them.
Great experience
I had a fantastic experience with airhelp from beginning to end. I honestly wasn't expecting much because I assumed the process of claiming compensation for a delayed flight would be complicated and time-consuming. Instead, airhelp made everything incredibly simple
The app was easy to use, and I only had to provide my flight details and a few documents. After that, their team handled the entire process for me. They kept me updated throughout the claim, so I always knew what was happening, and I never felt left in the dark
Also, I really liked the flight tracking in the app. It keeps all of my flights organized in one place and provides useful real-time information such as boarding status, departure updates, and airport gate information. It's a nice bonus that makes traveling a little less stressful and more organized
When my claim was finally approved the payment arrived exactly as promised. The fee they charge is well worth it considering I didn't have to spend hours arguing with the airline or worrying about legal procedures
I would absolutely recommend airhelp to anyone who has experienced a delayed, canceled, or overbooked flight. Their service is reliable, transparent, and genuinely customer-focused. if I ever run into flight issues again, they will definitely be my first choice
The app was easy to use, and I only had to provide my flight details and a few documents. After that, their team handled the entire process for me. They kept me updated throughout the claim, so I always knew what was happening, and I never felt left in the dark
Also, I really liked the flight tracking in the app. It keeps all of my flights organized in one place and provides useful real-time information such as boarding status, departure updates, and airport gate information. It's a nice bonus that makes traveling a little less stressful and more organized
When my claim was finally approved the payment arrived exactly as promised. The fee they charge is well worth it considering I didn't have to spend hours arguing with the airline or worrying about legal procedures
I would absolutely recommend airhelp to anyone who has experienced a delayed, canceled, or overbooked flight. Their service is reliable, transparent, and genuinely customer-focused. if I ever run into flight issues again, they will definitely be my first choice
Show more
Very difficult to reach an agent
The Chat from this app is really sucks, especially when you’re trying to follow up your claim. Whenever you asked for help, their stupid Chat relied, “Can I help you?”…
Response from developer
Thank you for your feedback. We are sorry for the frustration with the chat. Please be assured that our Live Chat has real, live agents ready to help you once you pass the initial prompt. You can reach them at https://airhlp.co/livechat, or alternatively, email us at info@airhelp.com with your claim questions so we can assist you directly.
Scammers
I put my case in this airhelp , they are absolutely scamming people, i send whatever they needed and now answer , then after long long time they just said my claim is not accepted , and when i ask for copy of the Reassignment Agreement , thay just ignore me , stay away is scammers
Flight landing time not displaying on screen
Flight landing time not showing on screen
Mr
Very handy and useful
Bueno
Muy interesante
No update over a year
I am giving 1 start because i didn’t get any updates over a year. I will give 5 star when i get my compensation
Help me a lot
Nice one in claim
Worst experience - Never use their service
After my flight cancellation and delay of 24hr i got email from them for claim so instead of doing myself, i asked to do it on my behalf and now its been 6 months im not getting my money back and now they stopped responding. Even after my claim being accepted. Fraud alert
