CrowdManager vs CHI311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CrowdManager
This app empowers building managers to oversee their facilities remotely. It aggregates real-time data from users to enhance efficiency, productivity, accountability, and transparency.
- Remote building management
- Real-time data aggregation
- Enhanced efficiency
- Improved productivity
- Increased accountability
- Greater transparency
Read full descriptionHide full description
CrowdManager is a powerful and intuitive app for managers at CrowdComfort customer sites. This application allows building leaders to manage their buildings from anywhere with the touch of a button. Data collected from CrowdComfort users is aggregated and delivered in real time allowing managers to drive efficiency, productivity, accountability, and transparency.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
Read full descriptionHide full description
See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Screenshots
Verdict
The clearest difference is review sentiment: CrowdManager at 100% against CHI311's 14%. CrowdManager also leads on rating (3.7 vs 2.5) and device support (3 vs 1). CHI311's advantage is ratings volume (235 vs 11). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CrowdManager holds the better App Store score, 3.7 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 235 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 100% of CrowdManager's written reviews are positive against 14% of CHI311's.
CrowdManager ships an update monthly, CHI311 every 3 weeks. The most recent releases landed on September 16, 2026 and September 14, 2026 respectively.
| Parameter | CrowdManager | CHI311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (11 ratings) — better | 2.5 (235 ratings) |
| Positive reviews | 100.0% of reviews — better | 14.2% of reviews |
| Number of ratings | 11 | 235 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 16 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Crowd Comfort Inc. | City of Chicago |
Customer experience
CrowdManager
CHI311
Bugs and requests
CrowdManager
Not enough reviews yet to summarise bugs or requests.
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
In-app purchases
CrowdManager
No in-app purchases
CHI311
No in-app purchases
